Geekmobile support technicians provide computer repair service on-site and sometimes remotely via screen sharing technology. With thousands of hours of field work, our technicians effectively identify and troubleshoot annoying PC problems to your satisfaction. After a comprehensive diagnosis of your problems, the expert technicians locate the real cause and fix it effectively to restore the efficiency of your computer.
From simple start-up errors, slowdowns & device or software conflicts to blue screen messages, system lock-ups etc, Geekmobile support experts help you by resolving all sorts of computer problems. Our techs troubleshoot your computer issues so that your personal and professional fronts don’t experience any obstacles whatsoever.
Industry standard tools are used to speed up your pc and fix other computer errors. Our techs can use software to fix registry errors and other slow start up related problems.
Recent repair and support services
| Description | Suburb |
|---|---|
| Migrate family tree program Install USB printer | Hinton |
| Installed new graphics card, reconnected and tested fine | Metford |
| Client had HP widget error and began installing HP software off disc in an attempt to fix problem installation stopped midway through and system would not eject disc after restarting system disc ejected fine and was able to disable the widgit causing issues without effecting print capabilities mouse bateries were incorrectly installed in mouse | Burleigh Heads |
| onsite tests determined that motherboard of system has failed replacement of motherboard not possible as it is a 775 board as case is micro replacement of internals is more expensive than a new box client will o ahead with new $500 box and fresh start on new box | Varsity Lakes |
| S.M.A.R.T. error found on hard disk. (Reallocated Sectors Count) No Windows installation possible. Hard disk need to be replaced. | Inala |
| CPU Cooling system changed. Heatsink backplate changed. Un necessary program uninstalled. IE Configured. | Chambers Flat |
| - Client had a new computer tower that needed his parts put back in - Installed all hardware and tested booting and lights > all working fine - Client is going to install Windows XP himself | Paradise Point |
| 1)Non essential programs uninstalled. Nuance PDF Reader PC Optimizer Computer Updater Driver Genius Professional Smart PC Cleaner Libre Office ASK Toolbar 2)New email account configured. 3)IE configured. | Bethania |
| VGA card replaced. Driver installed. Catalyst Control Center removed from system. System checked 15 hours continuesly whitout any problem. | One Mile |
| Ram upgraded to 2GB. Virgin Connection manager re installed. IE Configured. Non essential services removed from start up. | Woodridge |
| Setup and initialise new HP 8500 officejet Printer Uninstall and reinstall printer software and driver | North Mclean |
| Power Switch repaired. | Sunnybank Hills |
| Replaced HDD, cloned existing files to new disk. Ran Windows Updates, Defrag & removed duplicate AV software. (Norton) | Scarborough |
| Windows reporting hard-disk failure imminent. Taken offsite to replace HDD | Scarborough |
| - PC would randomly get so far before losing a display signal - Opened up PC to find the heatsink and fan somehow unclipped itself from the video card due to the clips being broken - Removed video card and all little broken bits from within the PC - Installed a new video card - PC booting fine with no loss of video signal - Downloaded latest drivers and installed - Cleaned up some cables that were not needed | Helensvale |
| PC dead on arrival. - Unplugged all PCI, Memory - No BIOS tones. - Left PC for 8 minutes and post bios, but windows locked up during loading. - Hardware issue, motherboard. Client had a spare computer to connect drive as slave drive. - Boots ok, able to access HDD. - Main league software needs to be re-registered. - Installed printer drivers. | Strathpine |
| - PC not booting up at all (blank screen) - Noticed the clicking was coming from the Power Supply - Replaced the Power Supply and PC is now booting up perfectly fine | Burleigh Waters |
| Replaced faulty power supply. | Currumbin Waters |
| CMOS Battery replaced. BIOS reconfigured. Windows Updates installed. | Loganholme |
| - Checked event log - Cleaned Dust from computer and graphics card - Installed Latest ATI Drivers Dust was causing the graphics card to overheat - cleaned all dust - appears to be working fine. | Runcorn |
| Apparent memory related problems. Possible harware problem but testing came up OK Various drivers updated, may solve driver corruption which could cause the problem. Installed latest AVG | Collaroy Plateau |
| Supply and Install 2GB DDR2 RAM | Monavale |
| - Client could not open PDF files - Unistalled Adobe Reader 7 and downloaded and installed version 10 > PDF files now opening - Fixed a OneNote error within Outlook - Fixed issue on PC for opening Outlook and not Outlook Express | Palm Beach |
| Finding: Computer (Dell Inspiron 1518) freezing on BIOS screen. ---------------- Mainboard reset. BIOS reconfigured. BIOS upgraded to version 1.0.8. Flash player updated. Adobe acrobat reader updated. | Paddington |
| Semi repaired power button Troubleshooted scanner | Mcdowall |
| Fixed power button | Elimbah |
| Troubleshooted Printing Issues Installed Cashflow Manager | Redcliffe |
| RAM, PSU, CPU VGA card checked. (OK) Mother board not working and need to be replaced. | Slacks Creek |
| Removed Firefox 4.0 Installed Firefox 11.0 Upgraded Thunderbird to 11.0 Removed AVG due to incompatibility with Thunderbird 11.0 Installed MSE Ran Full Scan | East Toowoomba |
| ACER Aspire X3950 Finding: CPU heatsink had been de attached from board. S.M.A.R.T. errors on hard drive. H.D.D. Replaced. Thermal paste re-applied on CPU heatsink. Fresh Windows 7 installed and activated. | Springfield Lakes |
| display card on motherboard not working, replace with another display card and the system boot normally | Springfield |
| Msconfig to disable malicious apps, restart PC to finalise Updates and then uninstalled malicious apps and Search BHOs which were commandeering IE. Reset IE back to defaults, ran updates to upgrade IE, Ran Office Detect & Repair, checked that Hotmail account was accessible, that Google was set to Homepage and Outlook was rubbing (60 Day office trial) restarted pc to check - client satisfied | Gateshead |
| testing of motheboard, no display signal from on-board RGB port Install a PCI-EX display card and works ok | Slacks Creek |
| Removed current power supply. Installed new power supply. Tested computer now turns on fine. Ran scan on RAM to ensure no hardware issues. Ran basic file system scan to ensure no system issues. | Blackalls Park |
| Installed wiress dongle | Grey Park |
| Fixed remoting issue and Flash Issue | Northgate |
| Faulty VGA card removed from PC. Onboard VGA driver installed. | Salisbury |
| Faulty PSU Replaced with secondhand unit 3 month warranty | Punchbowl |
| Motherboard has problem. Motherboard give no signal to display. Try HDMI, DVI and RGB. Install another display card on the system, still does not work. Remove the RAM on the system, no beep sound. | Crestmead |
| H.D.D. replaced. Raid array rebuilt. | Tanah Merah |
| Replaced case with new one | Durack |
| Nero 6 uninstalled. Nero 9 installed. Video convertor need to convert AVi to VOB. | Sunnybank |
| CHKDSK ran. Lots of errors on H.D.D. found. Windows has been crashed. Fresh installation is required. | Hillcrest |
| PSU Replaced. | Camp Hill |
| Update Avast AV (just needed to re-register at each 12 months) Install Epson Scanner/Printer | Beverly Hills |
| Diagnosed Motherboard | Woody Point |
| Supplied, installed and set up Self-Control program to block defined websites for a set period of time. | Newtown |
| Boot Record replaced on PC1. Win7 Pro installation repaired. MS Outlook settings fixed on PC2. | Albion |
| Printer driver re installed on 4 PC's Adobe Acrobat need to be re installed on PC1 | Brisbane |
| Diagnosed dongle problems | Flinders View |
| PC Cleaner uninstalled. PC Doctor removed from startup. Windows updates checked (OK) Google Chrome settings fixed. | Marsden |
| Troubleshooted and diagnosed power issue to video card | Norman Park |
| LAN driver installed. Chipset driver installed. VGA driver installed. | Coorparoo |
| Organised syncing of google apps: mail, contacts and calendars. Re-installed iTunes. | New Farm |
| OE fixed. IE reconfigured. User trsined how to download games. | Kingston |
| Finding: Hard drive crashed. (Cannot be formatted) Hard drive replaced. Windows installation started. | Coorparoo |
| CMOS battery changed. BIOS reconfigured. Windows updates started to install. | Edens Landing |
| SP300 Printer re-installed. | Beenleigh |
| Reinstall Windows 7 home premium for customer with hardware drivers for motherboard. Advise customer to use Virtual PC - XP mode to run XP compatible programs | Kingston |
| Acer Z5101 all in one PC Finding: No display on boot. Motherboard doesn't start with 3 modules of ram. Ram modules checked one by one. (OK) Ram modules checked with new motherboard. (Doesn't start) Third module of Ram removed from motherboard. Faulty VGA card replaced. | Mansfield |
| PSU replaced. DVD drive replaced. | Willowbank |
| - Scanning button on the printer had lost it's scanning options - After readding the options back it, it would still not scan and bring up an error of communication - Downloaded a HP Diagnostic Scan Utilitie which fixed the issues found with the Front Panel - Updated drivers and Critical updates found for the printer - Restarted the PC to find it started to scan though the HP Imaging software kept crashing - Client is happy to use the HP software instead of the scan button | Burleigh Heads |
| Startup services checked (OK). Selective startup removed from windows. Aumatic updates turned on. Important updates installed. | Silkstone. |
| Upgrade QuickBooks 2006/07 version to 2011/12 version | Oakville |
| power removed from PC PC started up straight away. removed avg installed mse used avg remover tool. was causing blank screen | Toowoomba |
| Sound settings fixed. Touch panel disabled. IE configured. Windows important updates installed. Startup service checked (OK). | Taringa |
| Audio driver updated. VGA driver updated. Essential CODEC installed for Windows Media Player. | Springwood |
| Set up 2 PC, install Kaspersky. Check out server connection issue, seemed RDP service was not responding to connection requests... fixed by server reboot. | Belfield |
| Upgrade to Windows 7 | Newtown |
| Graphics card broken needs replacement, replaced with HD6450 1GB DDR3 radeon | Pacific Pines |
| Finding: VAG fan not working properly. Faulty VGA card removed. Onboard VGA driver downloaded and installed. (Intel Corporation 82Q33 Express) | Durack |
| Failed hard drive Replaced drive Reinstalled Windows and Programs Set up VNC | Oakville |
| Conflicts between Windows VISTA and IE9, uninstall IE9 and problem solved | Waterford West |
| All in one HP Officejet 4500 configured. Software/driver downloaded and installed. | Cornubia |
| VGA card replaced. BIOS batterry replaced. | Grandchester |
| PCI.SYS copied to system32 CHKDSK ran. (Too many errors found) Display driver re-installed. Following applications need to re-installed: Nero Micsoft Active Sync Adobe Reader 9 | Cornubia |
| Diagnosed Ram Issue | Kallangur |
| Tested Hard Drive. Smart indicated errors. System under 3 Year warranty.. Will be returned to COmputer alliance for warranty replacement of HDD | Rochedale South |
| iertutil.dll copied. IE 8 installed. IE and Google Chrome configured. | Kingston |
| CPU cooling system fixed. (Thermal paste re applied.) Mainboard reset. BIOS re configured. RAM re seat. | Inala |
| CPU heatsink fixed. (Thermal paste re-applied). RAM re seat. New devices installed in Windows. | Cannon Hill |
| - Replaced motherboard with new Motherboard - Installed drivers | Terranora |
| SATA hard disk is not healthy. H.D.D. replacement is required. | Ebenezer |
| replace iertutill.dll. Update system to IE8 | Munrubin |
| - Performed stress tests to diagnose GPU as problem - Removed faulty GPU, installed new Nvidia GTS 450 - Performed stress test to test stability - Initiated driver and Windows update downloads | Medowie |
| iertutil.DLL file missing replaced file from dllcache folder reset password on second pc | Ramsay |
| iertutil.dll copied to System32. IE 8 installled and configured. | Greenslopes |
| iertutil.dll copied to system32. IE 8 installed and configured. PC had no display on boot. Faulty VGA card removed from PC. Monitor connected to on-board VGA. On board VGA driver downloaded and installed. (Nvidai Geforce 8300) Catalys Control Center uninstalled from PC. Scanner settings fixed. | Berrinba |
| Download speed tested (Up to 3 mb/s) Firefox installed. Windows XP service pack 3 installed. Desktop settings fixed. | West End |
| Faulty graphics card removed. Switched to onboard motherboard video output. Installed graphics driver for same. Uninstalled out of date Trend AV Installed Avast free AV | The Ponds |
| CPU heatsink fixed (Thermal Paste Re-applied.) BIOS reconfigured. Mainbord and PSU are OK. Windows non essential services removed from startup. (iTunesHelper, Quicktime Task). Startup error message fixed. | Flinders View |
| Starup services and program checked (OK) Non essential services removed from Startup. IE reset. Importatnt updates of Winwos installed. Acrobat reader updates installed. | Waterford West |
| Free up space. only 143MB free Repaired main volume. incorrect number of Extended attributes. invalid map node. copied photos to external HDD | Westbrook |
| PSU replacement is required. (PC is under warranty and client preferred to replace PSU by Acer) | Mansfield |
| PSU replaced. CPU heatsink cleaned. Thermal paste re-applied on CPU. CPU fan replaced. | Bardon |
| - Power Supply had popped. - Replaced with new PSU - PC booting fine | Worongary |
| - Client sent me some files that needed to be adjusted within Publisher - Changed the client's flyer from being 1 size (A4) to having 2 flyers on the one A4 piece of paper (A5 flyers) - Created a 9x9 publisher file and sent it to the client so she could edit it herself since the client's version of Publisher did not allow you to create custom pages. - Remoted in today (24/01/2012) to fix up a few issues and finalise the flyer with printing properly | Chapel Hill |
| Ran software update from 10.4.3 to 10.4.11 uninstalled safari installed from DVD | Mt Lofti |
| Performance Center uninstalled from PC. Registry fixed. IE and Firefox tuned. | Logan Central |
| Removed trogans optimised pc diagnosed ram issue | Brighton |