Whether you accidentally spilled some fluid on your keyboard or dropped your laptop, at geekmobile, we have seen it all and replace keyboards and broken laptop screens on a regular basis. We are happy to assist with repair quotes that may be required for an insurance claim or otherwise.
Recent laptop/notebook related repairs performed by our technicians
| Description | Suburb |
|---|---|
| Laptop: MYOB Just invoice registered. Laptop connected to WLAN. Security Key: 4457472025 PC: Finding: Crashed hard drive. Freezing on BIOS page. Faulty DVD drive. ------- CPU Cooling system cleaned. Thermal paste re applied. RAM / VGA card socket cleaned. HDD errors repaired. Kaspersky (Expired version) removed from PC. Norton Internet Security updates installed. iTunes Helper removed from start up. Adobe Acrobat updates installed. | Bethania |
| Router configuration checked. Laptop Wi-Fi settings fixed. Connection tested successfully. | Carina Heights |
| Finding: MFC 9120CN Scanner can't communicate via USB cable on iMac. ----------------------- Netgear ADSL router/modem installed and configured. Printer/Scanner, Laptop and iMac connected to router. Internet connection tested successfully. New scanner driver installed on iMac. Scanner/Printer tested over the LAN successfully. | Slacks Creek |
| CPU Heat sink fixed and themal paste re applied. AVG Free uninstalled. Norton 360 All in One installed and activated. Backup configured and started on Norton. Norton updates started. Norton installed on Laptop. and activated. | Park Ridge |
| PSU Replaced. General questions answered abot laptop applications. | Barellan Point |
| wireless adapter on laptop appears faulty disable and connect to network via ethernet Setup wireless printer | Helensvale |
| Cable router installed and configured. Cable connection activated over the phone. 2 Laptops connected to WLAN. Norton 360 installed and activated on 2 laptops. | Slacks Creek |
| LAN connection fixed on PC. PC Email/Internet connection tested successfully. Trend Micro installed and activated on Laptop. Laptop and PC connected via LAN. IE configured on Laptop and PC. | Logan Reserve |
| - Laptop over heating due to CPU/GPU fan not working - Ordered replacement part from HP - Installed and fitted new Fan + Heatsink - System Fan now working fine and running at a good temp | Main Beach |
| - Laptop had a whole bunch of BSOD errors in Event Viewer (all related to Video Card drivers) - Uninstalled video card drivers and installed the latest - Flashed BIOS wth latest version - Laptop running fine | Varsity Lakes |
| Laptop network settings checked. Laptop Services checked. Router restarted and wireless connection fixed. Ethernet Connection of Router doesn't work. | Ipswich |
| Data Transferred. Email configured on new laptop. iTunes installed. Skype installed and configured. | Balmoral |
| - iMac was connecting to wireless network but not gaining an IP Address (Self Assigned) - Plugged my laptop into the new D-Link wireless modem router via Ethernet > Not gaining an IP Address - Factory reset modem and reconfigured - Connected iMac to wireless network now gaining an IP Address and internet working - Changed wireless network settings in the Time Capsule for backup > Tested and working fine | Broadbeach |
| Most likely faulty motherboard on laptop. Extracted hard drive and copied to another laptop | Artarmon |
| Laptop connected to WLAN. LAN drive configured. Autodesk Invertor installed and activated. MS Office 2003 installed and activated. LAN printer installed and tested successfuly. Windows updates installed. | Albion |
| Brother HL-4570CDW Connected to WLAN and installed on 4 Computers. Print jobs sent successfully. Laptop connected to WLAN. | Tanah Merah |
| Hard Drive is dying, System utilities cannot detect the hard drive. Retrieve all the data for customer. Customer is thinking of whether to go for a laptop or a tower. | Runcorn |
| - PC would not boot into any mode of Windows - Performed a quick Hard Drive test > failed with bad sectors - Client bought a new laptop - Transfered all data over, installed Skype, Printer, Kaspersky Anti-Virus, Email and Teamviewer | Banora Point |
| Laptop motherboard replaced. | Slacks Creek |
| Fiding: Windows system files had been deleted. ------- Fresh Windows 7 Starter installed and activated. Data transferred. Email accounts configured on Window mail live. MS Office 2010 installed and activated. Norton Internet Security installed and activated. iTunes installed. Adobe acrobat reader installed. Laptop connected to WLAN. | Hemmant |
| ADSL router reconfigured. WLAN configured. Laptop connected to WLAN. Main connection account: johnpalmer13@bigpond.com uqbk87na Wireless Password: FB9AE13F12 | Rosewood |
| Remove unnecessary programs (ie Games, Acer complimentary programs, etc) from PC Remove Bigpond's security program from PC Install Karspersky on PC Install Firebox on PC Remove Norton Internet Security from Laptop Install AVG Free edition on Laptop Install Firebox on Laptop | Parkinson |
| - Laptop running really slow (running on 2GB RAM, Vista) - Took laptop offsite for hardware testing - HDD test > Passed - RAM test > Passed - Scanned system for viruses > 0 found - Backed up all data - Formatted laptop and installed Windows Vista - Installed all Service Packs and all other Windows updates - Restored personal data - Back onsite, installed printer, Kaspersky Anti Virus, Skype and Office 2010 - Imported outlook file and setup outlook with bigpond email account | Tugun |
| Laptop: Compaq CQ40 Had to perform a full zero'ing wipe of hard drive. Update BIOS to latest version. Install Windows Vista and loading ATI AHCI SATA Driver so Windows Vista would install correctly and boot correctly. Ran Windows activation to activate Windows Vista. Installed OpenOffice Installed Google Chrome Installed Adobe Reader Tested all working ok with no issues. | Whitebridge |
| Set up RealVNC on laptop | Oakville |
| - Laptop was running really slow and locking up - Booted into Safemode > same issue - Took laptop offsite for testing - HDD test > Passed - RAM test > Passed - Cloned HDD to a new IDE HDD > same issue - LCD screen playing up with lines and sometimes not even working - Diagnosed the motherboard to be at fault - Client bought a new notebook and transfered all personal data - Removed unwanted programs and Norton trial - Installed Kaspersky Anti Virus 30 day trial and updated | Broadbeach |
| Removed 250Gb HDD, Disk Chkd and reformatted. Reinstalled HHD to Laptop and Installed W7 Home OEM 64Bit OS Connected to WiFi and ran all current windows updates Also Tested Terrabyte HDD and found FAT table corrupted. Ran GDBNT and found multiple sector corruptions in data recovery - unable to restore data. | Holmesville |
| Reimaged laptop | Alderley |
| New Win XP OS installed on existing Desktop PC which had no COA. Laptop bluescreening during OS install of XP, installed HDD into desktop and ran disk utils and formated drive successfully, reisntalled into laptop. Purchased and Installed Windows 7 Home Premium succesfully to laptop. Ran successive Windows Updates to bring to date. Client has own Office and A/V to install Also ran Disk check and file recovery on seperate Terrabyte drive to recover lost files and photos. | Holmesville |
| - Internet working fine via a Ethernet connection - Wireless had been setup with no security - Setup Wireless with a test password using WPA2-PSK security > working fine on both laptops and phone - Changed password to what the client preferred and was still working fine | Broadbeach Waters |
| Run antivirus & antimalware on laptop #1. Remove Internet Explorer add-on causing problems with searching on laptop #2. Install HDD on laptop #3 and re-install Windows, Avast antivirus. | Banora Point |
| Laptop hard drive had problems, windows not starting properly and very slow. Reload of Windows Vista and update as required. Install Epson Tx400 printer/scanner as needed. | Biggera Waters |
| System giving SMART disk warnings at boot and error Windows. Replaced original laptop HDD with new. Ghosted data to new drive. | Tallebudgeera |
| Fresh Start for Dell Laptop | Cabarlahl |
| Fresh Start for Toshiba Laptop | Cabarlahl |
| - Laptop Hard drive has been detected faulty from the HP hardware test - Recovered data off bad sectors onto good sectors - Cloned old hard drive to new hard drive - Windows booting fine and client is happy with no loss of data - Printer and emails working fine | Burleigh |
| S.M.A.R.T. error on hard drive. Media need to be replaced ASAP. (Laptop is under warranty) Access time: 60 ms. HDD errors repaired and system can be used temporary. | Parkinson'S |
| Assisted with email, contacts, calendar sync (Gmail). Configured TelAir & mail.com/email.com email via pop & IMAP on desktop PC. Removed old / expired antivirus and installed Avast free edition. Enabled printing via network on laptops. | Sanctuary |
| Windows 7 Repaired. Sound driver fixed. Avast Pro re-installed. Avast Pro updated. YMessenger removed from startup. WLAN secured. 2 Laptops connected to WLAN. WLAN key: garden61 | Belmont |
| - System running slow due to having only 1GB of RAM instaled - Removed the 1GB and installed 4GB - Laptop now running faster and smoother - Internet working fine after entering the correct password | Pacific Pines |
| - Laptop is running fine - Plenty of hard drive space available - System running on 4GB of RAM and only using less than 1GB - Internet seems to run fine but may spike at times due to being a wireless internet connection - Tested keyboard as client states some keys sometimes don't work > all keys seem to work fine even when pressing them gently - Updated Avast Anti Virus | Broadbeach |
| - Removed a lot of Toolbars from web browsers - Uninstalled unwanted programs - Fixed home pages on all 3 web browsers - Found that the laptop was getting quite warm and system running around 70+ degrees - Took laptop apart to find dust blocking both vents on either side of the laptop - Cleaned dust out and put laptop back together - System now running a lot cooler and under 50 degrees | Southport |
| System had a custom size DELL PSU. Tested system with new PSU, orange light persisted. Tested RAM, problem remained. Removed hard drive from PC so client can dock the HDD into a docking system when ready, to retrieve personal data. Client wanting to possibly purchase a new laptop. | Labrador |
| Laptop Wireless adapter not receiving. External WLAN adapter connected and configured. H.D.D. not healthy. (Temperature 50C) H.D.D replacement is required. PC1: Win7 repaired. Firewall rules changed for remote connection. PC2: Desktop extended over to displays. PC connected remotely to other PC. | Camira |
| - CPU fan was not spinning at all - Took apart the laptop to find the fan was grinding - Found out that the fan was just rubbing against the casing - Fixed the fan > Fan now spinning pefectly - Put laptop back together | Varsity Lakes |
| Hard disk need to be replace. (Laptop is under warranty) Data recovered by Linux. Data transferred to new External Hard disk. | Morningside |
| - Fake Anti Virus removed from Safemode - Stopped it's services from running, performed a full system scan with Malwarebytes finding 156 threats - Used unhide utility to show all the icons and folders - Rebooted system > all working fine - Other laptop had an issue opening links from within Outlook emails - Found that Google Chrome had recently been removed and a registry value had not been fixed - Corrected registry value and links now opening fine in Outlook emails | Burleigh Heads |
| Assisted with move of data to new laptop inc iTunes media, printer and scan drivers. | Hope Island Resort |
| Laptop Dell Inspiron N5010 Old H.D.D. checked (Head is too busy) H.D.D. replaced. Windows 7 Home installed and activated. 54 Updates installed. Java installed. Acrobat reader installed. | Heritage Park |
| - ADSL modem was not providing an IP adress to the wireless router - Connected my work laptop directly to the modem > still not giving out an IP address - Factory reset the modem > still no IP address - Setup and configured the new Linksys wireless modem router - Configured the wireless network to be the same as the old D-Link settings - Internet now working fine | Runaway Bay |
| Laptop: Finding: Preinstalled appliactions had been crashed.(No installation disk provided) Laptop restored to factory settings Office 2010 starter activated. 52 Windows updates installed. Norton internet security activated and updated. Vodafon Connectionmanager re-installed. Java installed. Acrobat reader installed. PC: Hard disk checked. Bad sector found. Hard disk replacement is required. | Beenleigh |
| Old router checked. (NOT OK) Wireless router replaced. Router configured. Laptop connected to WLAN. WLAN key: rEdbAnk2012 | Redbank Plains |
| - Setup new Acer laptop - Setup new Belkin ADSL2+ Modem wireless router - After the second time contacting Bigpond they reset the internet account password - Modem still not connecting to the internet - Diagnosed that the phone port the modem was using seems faulty - Modem is now using the phone line in the living room and connecting to the internet fine - Removed McAfee Anti Virus - Installed Norton 360 | Coolangatta |
| Configured new Netcomm 4G router with Bigpond settings and customer credentials Tested / confirmed Internet connection working and delivered over WiFi Configured printer with static IP (192.168.20.250) and reconfigured 2x laptops to allow printing over wireless/network. | Wakerley |
| - When trying to connect to the dial up connection it states there is no dial tone (USB Modem) - Installed it on my work laptop to find the same issue - Client is going to call up Telstra to organise Broadband - Client will call back if they need help setting up the connection (no charge for next call since I was only onsite for 15mins) | Mermaid Waters |
| - Emails were being downloaded but the client was looking in the wrong Outlook path - Internet Explorer was loading the webpages but just showing a blank screen - Turned on "Use software rending instead of GPU rendering" which fixed the issue - Updated graphics drivers and turned "Use software rending instead of GPU rendering" off - Internet Explorer now working - Imported MYOB database files from another laptopto this one | Arundel |
| Reinstalled Norton Fixed laptop crashing issues | Naringba |
| Set up Outlook on new laptop, set up printer on Laptop, uninstalled Norton as requested and installed New Trend Micro Security Full suite antivirus / firewall. | Bundall |
| Confirmed Optus wireless broadband service was activated and was able to connect. Registered Asus Notebook PC on Asus Support website for warranty. Confirmed Norton Internet Security was installed and activated. Installed Microsoft Office 2010 using Product Key: W7M8J-KKD9G-3TW88-CGB27-7JVJW and confirmed activated. Created email address for user via @live. Mary.S@live.com.au | Kotara South |
| - Windows loaded but locked up at the log-in screen - Booted into safemode which worked fine, then disabled all startup items - Windows loaded normally this time but was running very slow - Performed a HDD scan > Found 1 bad sector about 10mins into the scan - The HDD needs to be replaced since the laptop is still under warranty | Hollywell |
| Internet connection setup. Wireless router configured securely. Laptop connected to WLAN. Google Chrome installed and configured. Gmail contacts exported to Windows mail live. Skye Configured. AVG Free updates installed. WLA Key: natasha66 | Eagleby |
| ADSL 2+ Wireless Modem/Router configured. Filter line connected to all phone connections. Laptop connected to secure WLAN. | Doolandella |
| - Resolved wireless access on laptop by downloading and installing latest drivers from the Asus website - Setup email for 3 accounts - Updated Adobe PDF to latest reader - Installed & registered Avast free antivirus | Banora Point |
| - Main PC DNS settings were incorrect - Removed DNS settings and set to gain them auto - Internet now loading web pages fine - Setup email account on laptop | Coomera Waters |
| - PC was over heating with CPU and GPU ( 90+ degrees) - Took laptop apart and found a layer of dust blocking the air vent - Cleaned vent and removed compound from CPU and GPU - Replaced compound with new compound - PC now running around 60 degrees and staying turned on | Oxenford |
| - Emails were taking for ever to receive and failed to send - Web browsing was also slow - Checked monthly download limit > only 11% used - Ping test google.com > randomly would fail to receive packets - Tried internet connection with a new Ethernet cable > same issue - Connected work laptop to internet connection > same issue - Power cycled modem > same issue - Telstra is organising a technician to check the connection onsite | Paradise Waters |
| Reinstalled Windows, restored laptop, re-setup email. Installed Kaspersky. | Springwood |
| Laptop 1 DVD RW drive replaced. Laptop 2 LCD need to replaced. | Sinnamon Park |
| - Security warning message pops up when trying to log into the ANZ online banking - Added https://www.anz.com.au to be trusted and installed the certificate - Reset Internet Explorer to default settings - Message no longer popping up - Removed duplicate email account from Windows Live Mail - Added client's 2nd account - Fixed PDF files to open up in Adobe Reader instead of Microsoft Word - Setup printer for sharing so the laptop could print | Oxenford |
| - Laptop motherboard diagnosed as faulty > client sending it back to son for a replacement. - Client's PC was showing a BSOD on boot then rebooting (looping) - Scanned PC for viruses > 10 threats removed - PC booted into Windows desktop fine then locked up - Mother has 1 popped capacitor which is probably the cause of the lockup as well as the HDD having bad sectors - Backed up personal data and burnt it all to a DVD | Gaven |
| - Internet on PC would drop packets - Took PC home to test > working fine - Tested laptop down stairs > working fine connected to both wireless and ethernet connections - Connected laptop upstairs > same issue as PC - Replaced Ethernet over Power Belkin devices with NetComm Ethernet over Power > working fine - Removed some unwanted programs and startup items | Hollywell |
| - D-Link Modem Router configured - Toshiba laptop configured to connect to wireless network (twolulus) - Removed Internet Explorer and Firefox taskbar shortcuts; replaced with Chrome shortcut | Eleebana |
| - Transfered personal data from old PC HDD to the client's new laptop - Removed Norton Internet Security 60 day trial - Downloaded and installed AVG Anti-Virus 30 day trial to give time for the client to get their licence - Installed Microsoft Office 2007 and activated - Downloaded and installed iTunes and setup iPhone - Installed and setup new wireless modem router - Downloaded and installed HP printer software and drivers | Currumbin |
| Laptop motherboard failed. Replacement cost is $495, so opted for new desktop system Supply and install new PC with: i7 processor 4GB RAM 2 TB hard drive 1GB nVidia graphics card 24" monitor Netcomm ADSL wirless modem with 4 ethernet ports | Elanora Hights |
| Set up new laptop with Kaspersky, Office and printers Copied photos from old laptop to DVD, cleared data off ready for new use | Belfield |
| - Laptop was on but with no display - Manually turned off laptop and back on again - Performed a Windows Startup Repair > Fixed some issues - Laptop now booting fine - Updated AVG and Windows - Shutdown laptop and turned back on again fine | Southport |
| - Sound and Wireless could not be reinstalled/repaired - Reinstalling the drivers did not resolve the issue - Virus scan > 0 - Backed up Data - Reinstalled Windows VIsta - Installed SP2 and all other Windows updates - Restored all personal data - Installed iTunes, Firefox, Adobe Flash and Reader - Connected laptop back to home wireless network - Sound working again | Runaway Bay |
| Laptop unable to connect to internet. Ethernet port and wireless connection hardware has apparently failed after lightning activity. Installed and set up mobile internet connection, checked printing of PDF documents was normal | Kirrawee |
| Failing hard drive. laptop under HP warranty. Booked service call and organised pickup for client. | Regents Park |
| Installed HDD into external Case. Connected to laptop imported emails into windows live mail. copied documents. | Westlake |
| HP 7510 Printer Connected to WLAN. Printer/ Scanner Network driver installed on 2 laptops and tested successfully | Boronia Heights |
| Motorola SBG900 wireless connection setup. Laptop connected to WLAN. Printer/Scanner Connected to WLAN. Wireless settings: Security mode: WPA Password: 18120000 | Rochedale South |
| ADSL modem replaced with Wireless ADSL router/modem. Laptop connected to WLAN. | Cornubia |
| Restored laptop settings to remove incompatible software | Fortitude Valley |
| Checked over laptop, moved content from old laptop to USB. Transfared contact, favorites to new laptop. Setup new laptop, installed Avast and setup telstra moble internet. | Elanora |
| Reconfigured modem for telstra settings. Fixed WIfi on laptop. FItted filter to main line. Possible Line Noise/Distance Problem with line. | Redbank Plains |
| Setup Itunes and Office on netbook. Transfered Outlook mail. Setup Itunes on second laptop. Mapped network shared USB on all notebooks. Upgraded Second notebook to Vista SP1 and installed Cannon drivers for wireless printer. | Kuraby |
| Backed up old PC Hard drive as was not booting correctly. Suspect Motherboard swollen capacitors. Returned data on to asus laptop Tested - ok | Burleigh Waters |
| Configured wireless modem for laptop and desktop. Ran scandisk utility on desktop Bad sectors repaired | Upper Coomera |
| Tested laptop. Found errors with the HDD. Fittet new 500GB Hdd and reinstalled windows and normal programs. | Southport |
| Faulty hdd diagnosed in laptop | Acacia Ridge |
| - Transferred all personal data from old laptop to new laptop. - Installed all Windows Updates on the new laptop. - Updated drivers on the new laptop. - Setup Bigpond wireless broadband connection on new laptop. | Ephraim Lsland |
| Setup new Mac, synced iPhone and iPad, copied over email and documents from old laptop, and setup email account | Mansfield |
| Laptop unable to boot correctly. Suspect faulty Hard Drive. Suggest warranty repair. | Tallebudgera Valley |
| Updated avg and system cleanup performed, connected 2nd laptop to wireless Internet and installed mse | Tarragindi |
| Connected laptop to printer and backup hdd | Mansfield |
| Check disk performed (Windows Fixed) ADSL Wireless modem/router installed. Laptop Connected to WLAN. | Brassall |
| Configured Apple Magic Trackpad to Toshiba Laptop Win7. Tested - Ok | Ephraim Lsland |
| Unhid hidden files, connected laptop to wireless network, ran virus scan | Carindale |
| Disassembled entire laptop removing motherboard, CPU and RAM. Removal and clean of CPU heatsink and CPU. Installation of new high quality thermal paste. Tested brand new RAM in Laptop, Laptop still not responding. Motherboard or CPU appears to be damaged. Backed up users data from hard drive. Installed hard drive into enclosure and restored users data back to hard drive. | Wallsend |