Whether you accidentally spilled some fluid on your keyboard or dropped your laptop, at geekmobile, we have seen it all and replace keyboards and broken laptop screens on a regular basis. We are happy to assist with repair quotes that may be required for an insurance claim or otherwise.
Recent laptop/notebook related repairs performed by our technicians
| Description | Suburb |
|---|---|
| - Emails were being downloaded but the client was looking in the wrong Outlook path - Internet Explorer was loading the webpages but just showing a blank screen - Turned on "Use software rending instead of GPU rendering" which fixed the issue - Updated graphics drivers and turned "Use software rending instead of GPU rendering" off - Internet Explorer now working - Imported MYOB database files from another laptopto this one | Arundel |
| Reinstalled Norton Fixed laptop crashing issues | Naringba |
| Set up Outlook on new laptop, set up printer on Laptop, uninstalled Norton as requested and installed New Trend Micro Security Full suite antivirus / firewall. | Bundall |
| Confirmed Optus wireless broadband service was activated and was able to connect. Registered Asus Notebook PC on Asus Support website for warranty. Confirmed Norton Internet Security was installed and activated. Installed Microsoft Office 2010 using Product Key: W7M8J-KKD9G-3TW88-CGB27-7JVJW and confirmed activated. Created email address for user via @live. Mary.S@live.com.au | Kotara South |
| - Windows loaded but locked up at the log-in screen - Booted into safemode which worked fine, then disabled all startup items - Windows loaded normally this time but was running very slow - Performed a HDD scan > Found 1 bad sector about 10mins into the scan - The HDD needs to be replaced since the laptop is still under warranty | Hollywell |
| Internet connection setup. Wireless router configured securely. Laptop connected to WLAN. Google Chrome installed and configured. Gmail contacts exported to Windows mail live. Skye Configured. AVG Free updates installed. WLA Key: natasha66 | Eagleby |
| ADSL 2+ Wireless Modem/Router configured. Filter line connected to all phone connections. Laptop connected to secure WLAN. | Doolandella |
| - Resolved wireless access on laptop by downloading and installing latest drivers from the Asus website - Setup email for 3 accounts - Updated Adobe PDF to latest reader - Installed & registered Avast free antivirus | Banora Point |
| - Main PC DNS settings were incorrect - Removed DNS settings and set to gain them auto - Internet now loading web pages fine - Setup email account on laptop | Coomera Waters |
| - PC was over heating with CPU and GPU ( 90+ degrees) - Took laptop apart and found a layer of dust blocking the air vent - Cleaned vent and removed compound from CPU and GPU - Replaced compound with new compound - PC now running around 60 degrees and staying turned on | Oxenford |
| - Emails were taking for ever to receive and failed to send - Web browsing was also slow - Checked monthly download limit > only 11% used - Ping test google.com > randomly would fail to receive packets - Tried internet connection with a new Ethernet cable > same issue - Connected work laptop to internet connection > same issue - Power cycled modem > same issue - Telstra is organising a technician to check the connection onsite | Paradise Waters |
| Reinstalled Windows, restored laptop, re-setup email. Installed Kaspersky. | Springwood |
| Laptop 1 DVD RW drive replaced. Laptop 2 LCD need to replaced. | Sinnamon Park |
| - Security warning message pops up when trying to log into the ANZ online banking - Added https://www.anz.com.au to be trusted and installed the certificate - Reset Internet Explorer to default settings - Message no longer popping up - Removed duplicate email account from Windows Live Mail - Added client's 2nd account - Fixed PDF files to open up in Adobe Reader instead of Microsoft Word - Setup printer for sharing so the laptop could print | Oxenford |
| - Laptop motherboard diagnosed as faulty > client sending it back to son for a replacement. - Client's PC was showing a BSOD on boot then rebooting (looping) - Scanned PC for viruses > 10 threats removed - PC booted into Windows desktop fine then locked up - Mother has 1 popped capacitor which is probably the cause of the lockup as well as the HDD having bad sectors - Backed up personal data and burnt it all to a DVD | Gaven |
| - Internet on PC would drop packets - Took PC home to test > working fine - Tested laptop down stairs > working fine connected to both wireless and ethernet connections - Connected laptop upstairs > same issue as PC - Replaced Ethernet over Power Belkin devices with NetComm Ethernet over Power > working fine - Removed some unwanted programs and startup items | Hollywell |
| - D-Link Modem Router configured - Toshiba laptop configured to connect to wireless network (twolulus) - Removed Internet Explorer and Firefox taskbar shortcuts; replaced with Chrome shortcut | Eleebana |
| - Transfered personal data from old PC HDD to the client's new laptop - Removed Norton Internet Security 60 day trial - Downloaded and installed AVG Anti-Virus 30 day trial to give time for the client to get their licence - Installed Microsoft Office 2007 and activated - Downloaded and installed iTunes and setup iPhone - Installed and setup new wireless modem router - Downloaded and installed HP printer software and drivers | Currumbin |
| Laptop motherboard failed. Replacement cost is $495, so opted for new desktop system Supply and install new PC with: i7 processor 4GB RAM 2 TB hard drive 1GB nVidia graphics card 24" monitor Netcomm ADSL wirless modem with 4 ethernet ports | Elanora Hights |
| Set up new laptop with Kaspersky, Office and printers Copied photos from old laptop to DVD, cleared data off ready for new use | Belmore |
| - Laptop was on but with no display - Manually turned off laptop and back on again - Performed a Windows Startup Repair > Fixed some issues - Laptop now booting fine - Updated AVG and Windows - Shutdown laptop and turned back on again fine | Southport |
| - Sound and Wireless could not be reinstalled/repaired - Reinstalling the drivers did not resolve the issue - Virus scan > 0 - Backed up Data - Reinstalled Windows VIsta - Installed SP2 and all other Windows updates - Restored all personal data - Installed iTunes, Firefox, Adobe Flash and Reader - Connected laptop back to home wireless network - Sound working again | Runaway Bay |
| Laptop unable to connect to internet. Ethernet port and wireless connection hardware has apparently failed after lightning activity. Installed and set up mobile internet connection, checked printing of PDF documents was normal | Kirrawee |
| Failing hard drive. laptop under HP warranty. Booked service call and organised pickup for client. | Regents Park |
| Installed HDD into external Case. Connected to laptop imported emails into windows live mail. copied documents. | Westlake |
| HP 7510 Printer Connected to WLAN. Printer/ Scanner Network driver installed on 2 laptops and tested successfully | Boronia Heights |
| Motorola SBG900 wireless connection setup. Laptop connected to WLAN. Printer/Scanner Connected to WLAN. Wireless settings: Security mode: WPA Password: 18120000 | Rochedale South |
| ADSL modem replaced with Wireless ADSL router/modem. Laptop connected to WLAN. | Cornubia |
| Restored laptop settings to remove incompatible software | Fortitude Valley |
| Checked over laptop, moved content from old laptop to USB. Transfared contact, favorites to new laptop. Setup new laptop, installed Avast and setup telstra moble internet. | Elanora |
| Reconfigured modem for telstra settings. Fixed WIfi on laptop. FItted filter to main line. Possible Line Noise/Distance Problem with line. | Redbank Plains |
| Setup Itunes and Office on netbook. Transfered Outlook mail. Setup Itunes on second laptop. Mapped network shared USB on all notebooks. Upgraded Second notebook to Vista SP1 and installed Cannon drivers for wireless printer. | Kuraby |
| Backed up old PC Hard drive as was not booting correctly. Suspect Motherboard swollen capacitors. Returned data on to asus laptop Tested - ok | Burleigh Waters |
| Configured wireless modem for laptop and desktop. Ran scandisk utility on desktop Bad sectors repaired | Upper Coomera |
| Tested laptop. Found errors with the HDD. Fittet new 500GB Hdd and reinstalled windows and normal programs. | Southport |
| Faulty hdd diagnosed in laptop | Acacia Ridge |
| - Transferred all personal data from old laptop to new laptop. - Installed all Windows Updates on the new laptop. - Updated drivers on the new laptop. - Setup Bigpond wireless broadband connection on new laptop. | Ephraim Lsland |
| Setup new Mac, synced iPhone and iPad, copied over email and documents from old laptop, and setup email account | Mansfield |
| Laptop unable to boot correctly. Suspect faulty Hard Drive. Suggest warranty repair. | Tallebudgera Valley |
| Updated avg and system cleanup performed, connected 2nd laptop to wireless Internet and installed mse | Tarragindi |
| Connected laptop to printer and backup hdd | Mansfield |
| Check disk performed (Windows Fixed) ADSL Wireless modem/router installed. Laptop Connected to WLAN. | Brassall |
| Configured Apple Magic Trackpad to Toshiba Laptop Win7. Tested - Ok | Ephraim Lsland |
| Unhid hidden files, connected laptop to wireless network, ran virus scan | Carindale |
| Disassembled entire laptop removing motherboard, CPU and RAM. Removal and clean of CPU heatsink and CPU. Installation of new high quality thermal paste. Tested brand new RAM in Laptop, Laptop still not responding. Motherboard or CPU appears to be damaged. Backed up users data from hard drive. Installed hard drive into enclosure and restored users data back to hard drive. | Wallsend |
| PC: Wireless adaptor installed. PC connected to the internet. Avira (Free Version) installed and updated. Laptop: Un necessary items removed from startup (Google update, AVG link scanner 2012...) Un necessary programs uninstalled (AVG 2011, Asus Update, Crawler toobar, Yahoo Update, Yahoo Toolbar...) IE settings fixed. | Edens Landing |
| System Clean on Laptop. Check Disk on Hard Drive. Repaired Installation of: Picasa Photosuite Winrar Compression Free Registry Cleaner CCleaner Malwarebytes Superantispyware | Pacific Pines |
| Transfered Data from Toshiba Laptop Drive to the New IMAC. Setup HP Wireless Printer Configured the IMAC to user preferences. Setup the New External MAC Wireless Backup Device. | Upper Coomera |
| Installed new router. Internet Not Working Tried 2 other laptops and the desktop to get the connection. Spoke to TPG on two occasions that I was there. 10min first call 35 minutes the second call. Tried different @ppp.tpg.com.au and @l2s ....@tpg.com.au Still no go. TPG has escalated it to a higher level. | Tallebudgera Valley |
| Laptop connected to internet via WLAN. Printer connected to WLAN. Printer setup on Laptop. Scan settings fixed on Laptop 2. | Mansfield |
| Wireless button accidentally turned off or automatically switched off Transfer content from old iPad and laptop to new iPad and laptop | Belmore |
| Bigpond connection manager had stopped working. Non geniune Windows 7 had installed (No product key provided) Windows 7 purchased and activated on Laptop. Windows latest updates installed. Microsoft security essential installed. Bigpond Connection manager fixed. | Slacks Creek |
| Laptop 1 Mainboard reset. Mainborad not working. Replacement is required. Laptop 2 Sound driver updated. Un necessary items removed from startup. | St Lucia |
| System Clean on Laptop and Desktop. All Microsoft Service Packs and Updates downloaded and installed on Both systems. Antivirus Installed and Scanned on both systems. Other programs installed: Ccleaner Defraggler Free Registry Cleaner Malwareybtes Superantispyware Picasa Photo Suite | Oxenford |
| Change wireless network to use WPA2 security Change router to allocate IP addresses instead of having to use manual settings. Set up two laptops to access internet and printer Copy email files from PCs to laptops Change email settings to be able to send emails from any network Check settings from clients home | Belmore |
| PC BSOD error code (0000008E) KERNEL_MODE_EXCEPTION_NOT_HANDLED Faulty device driver updated. Windows security updates installed. Un necessary ad-on disabled on IE. iTuneHelper removed from startup. Laptop Mainboard is not working anymore. | Boronia Heights |
| Laptop 1 Mainboard doesn't work. Data transferred to new laptop. IE configured on new laptop Broadband connection configured. Laptop 2 Ram upgraded. (Provided by client) | Calvert |
| Transfer Date from Desktop to Laptop. Reconfigure Settings etc etc. | Palm Beach |
| MS Outlook time zone fixed on both laptops. Emails tested on both machines. (Problem fixed) Teamviewer QS placed on desktop of both laptops. | Carindale |
| Wireless router setup. 2 Laptops connected to WLAN. Email setup on 2 laptops. All emails and address book imported to 2 laptops. Favorites imported to 2 laptops. Printer installed on 1 laptop. Office 2010 installed on 1 laptop. | Carindale |
| bsod s2tdl.sys. removed conflicting driver from startup laptop over heating due to environment. put on hard surface to fix. fan ok. | Gowrie Junction |
| ADSL router configured. 2 Laptops connected to WLAN. | Mt Warren Park |
| Mainboard reset. Optical drive tested with different OS. Laptop optical drive replaced. Windoews updates installed. Third party programs installed. | Karana Downs |
| Transfer Data from Old Desktop To New Laptop Configure Email and Settings Confifure 2x Blackberry's and IPAD Setup SKype Installed Camera on Laptop. Laptop WEBCam Not Working. Removed AVAST Pro as the subscription had expired. Installed AVG Antivirus Installed Flash Player for IE and Google Chrome Installed JAVA Installed PICASA Setup Wireless on Laptop, IPAD. Installed new Canon Printer. Setup Wireless Printing. | Sanctuary Cove |
| Transfer of Data from Old Laptop to New Laptop | Beechmont |
| Telstra router setup. Email accounts setup on telstra web site. Email account setup on MsOutlook. MsOutlook settings fixed. Laptop connected to WLAN. LAN settings fixed on Laptop. Sound driver installed on PC. | Tanah Merah |
| Transfered Cashflow software to Laptop. Recreated Email on Windows 7 Laptop. Installed old used video card that I had spare. No CHarge for this and it seems to have fixed the issue with the PC. | Hope Island |
| Mainboard Reset. Ram re seat. LCD replaced on Laptop. (Provided by client) Wireless connection established on PC. | Redbank Plains |
| Corrupted HDD causing Windows to fail booting. Ran through HDD repair but problem remained. Recovered files from old HDD onto new laptop, set up email and printer. | Bundall |
| Laptop at Sysprep stage Installed Asus Drivers & Software Installed Bigpond Dongle Adv Client that need to get Username and Pasword from Telstra | Rangeville |
| Removed Virus Optimised Laptop Installed antivirus Removed Programs | Stafford Heights |
| Recovered data from damaged laptop and restored to new toshiba laptop. Genie Medical Software restored, tested and working Registered Jenni with carbonite online backup for 1 year and setup and scheduled her backup. | Southport |
| Removed Account Password from Netbook Transfered data from old laptop. Configured user preferences. | Tugun |
| Network configured. (All computers and devices connected to new router) Scanner application downloaded and installed on laptop. Windows activated on laptop. | Albion |
| Problem with laptop overheating caused the hard drive to be formatted to a RAW state. Client had backed up her data in other areas. Client will send the laptop back under warranty. | Southport |
| Set up wireless broadband and router, connected to desktop and laptop. Disabled un-needed startup programs on desktop. | Main Beach |
| Hard drive is failing. Checked the system log in event viewer and found numerous critical errors for 'disk' and 'ntfs' which correspond to the periods when the laptop is not responding. Laptop is still under warranty so client is going to contact the manufacturer for repair. | Currumbin |
| - Laptop had been dropped and cracked the LCD screen, which also bent the frame. - Backed up Data to an external HDD - Fixed up frame so the new LCD wouldn't bend - Replaced LCD screen with a new LCD | Palm Beach |
| Laptop diagnosed with faulty install of Vista Service Pack 1 Backed up data Reinstalled and activated Windows Vista Restored data Installed basic drivers | Fletcher |
| Supply and set up new laptop | Annandale |
| Broadband connection setup on laptop. Norton internet security un installed. Norton 360 installed. Yahoo Messenger installed. Google Chrome installed. Firefox installed. Client toggled to the telestra wifi connection. Wifi router Ericsson w25 configured. Wireless connections configured on two laptops. | Logan Village |
| IE 9 unistalled. Spyware removed from Laptop. IE 9 re-installed. Windows important updates installed. | Crestmead |
| keyboard with hp notebook not working properly. Connect external keyboard and mouse. Restore Win7 system | Forrestdale |
| setup wireless connection for laptop install new norton360 software for 2 computers | Shailer Park |
| PC Unnecessary items removed from startup Windows necessary updates installed. Symantech antivirus (not subscribed version) uninstalled. NOD32 purchase(by client) and installed. Laptop Windows 7 Activated Windows necessary updates installed. Norton360(trial) antivirus uninstalled. AVG (free version) installed anf updated. | Forest Lake |
| PC Un wanted items romved from startup. Third pary programs uninstalled. Windows fixed. (Noisy fan) Laptop Mcafee antivirus expired needs to subscribe. | Browns Plains |
| - Laptop loading to a BSOD during the stage of loading Windows - HDD Test > Failed with bad sectors - Attempted to recover data but HDD is too damaged to even get past the first few sectors - Installed new 500GB HDD and installed Windows 7 Pro | Upper Coomera |
| Outlook Express Frozen. Rebooted Laptop. All working Fine. | Benowa Waters |
| Changed wifi channel to 10. Was on auto. Suspect wifi kept switching to find a better channel. Setup wifi printer on all 3 laptops. Printed test page to confirm printing worked. | Mansfield |
| Resetup Modem after factory settings were reapplied Used alternative username and password provided from bigpond for internet account Setup Email (Windows Mail) for kinnearsantiques@bigpond.com on Laptop 1 and configured both laptop 1 and 2 to leave copy of email on the server and remove when deleted from deleted items Email password is xena11 | Newtown |
| D-Link Router Username - admin D-Link Router Password - lynne4586 Wireless Network (SSID) - lynne Wireless Network (SSID) Password - gEorgie4586 Bigpond Username - lkr45@bigpond.net.au Bigpond Password - rb4w6wvf Setup New Printer on Laptop & Workstation | Toowoomba |
| Laptop working properly with external monitor. Faulty inverter. Faulty LCD. Inverter should be replaced. (part number: 39T0359) LCD should be replaced. (part number: 92P6761) Clint prefers to replace laptop with new one. | Windsor |
| Wireless Router Reconfigured. Wireless connection on laptop reconfigured. Connection fixed. | Chappel Hill |
| Laptop. Pressed wifi key now working. Desktop appears to bevinfrcted with a virus. Checked running programs. Apple software using 100% of the CPU. Killed program. Repairs software. Ran malwarebytes. Ran ccleaner. Power cycled. All ok now. | Mt Warren Park |
| - Laptop was not booting into Windows - Performed a Check Disk - Still not booting into Windows but showing a BSOD then rebooting - Tested HDD > Failed with bad sectors - Performed HDD Regenerator over HDD - Ran Data Recovery software and recovered all lost Photos - Installed new HDD into Laptop and installed Windows 7 Home Premium - Installed Service Pack 1 and all other Windows updates - Installed Adobe Flash Player and Reader | Robina |
| Removed Battery and Discharged Checked p/s ok 19.2V Checked Charging ok Laptop running on battery charge Installed VLC player for kids videos | Harristown |
| Un necessary third party programs and services removed from Windows start up. Selctive startup removed. Error messages fixed. Wireless adaptor enabled on laptop. Router re-configured. Wireless connction to the internet esablished. | Regents Park |
| Laptop Graphics Card Faulty Backed up all data and transferred to another Laptop. Restored all data and User Preferences | Upper Coomera |
| Windows 7 re-installed from recovery partiosion. Windows 7 Configured. Data files transfered to laptop. Norton internet security trail version un installed. AVG full version installed and updated. Office 2010 installed. Router configured wirelessly. Wireless connections established on laptop. Emails and address book imported from Windows live mail to Outlook 2010. Brother MFC 440CN printer installed. | Flinders View |
| Connected laptop to iphone via personal hotspot. | Hope Island |