1800 FIX MY PC - computer repair and support services

Advice when Upgrading Your Computer

At geekmobile, we understand that buying a new computer can be quite daunting.  There are so many options for you to choose from that its hard to know if you are getting value for money and the right advice with your purchase.

Geekmobile will gladly offer advice on the correct machine to buy which suits your circumstances.  Often, at computer hardware retailers, the salesperson earns more commission if they sell you a more expensive computer.  This computer may be way more powerful than you need, and may cost you more money to get it.

Geekmobile can offer you the right advice, and then, armed with this advice you can buy the computer from anywhere, and not be swindled by crafty sales people!

Give us a call today, we are only too happy to help.

Recent advice and upgrade related services

DescriptionSuburb
- Internet restored to working order - Internet light on modem green - Corrected username for ISP details - Advised TPG or Exetel as ISPs to churn toCoal Point
- Computer restored to working order - Identified modem as definite source of problem - Disabled WOL signal from modem - Advised future use of modemToronto
Viruses and malware removed Advice re programs and issues Internet speed checked, running normal for ADSL1 but check if supposed to be ADSL2 Kirribilli
Advice for setting up domain DNS records to direct email to gmail. How to set up graphic logo in signatureBalmain
Computer is about 4-5 yrs. Running WinXP with 512MB of RAM. One RAM slot is spare and thus customer can install additional RAM (ie 1GB) to improve performance. Not recommend to invest too much as it is not justify.Shailer Park
- The PC was not doing anything out of the ordinary - Checked locations for possible viruses and fake avti virus programs > nothing - Checked the registry > nothing - Performed a disk clean up - Updated BullGuard Anti Virus and started a full system scan - Advised to the client what ever they saw might of been a legit program wanting to update - Client will call back if it happens again while it is still on the screenNerang
Smart Protection 2012 (FAKE) found and removed. Windows Registry fixed. Norton Internet Security subscription is recommended. Belmont
PC restored to working state. Advised future use in particular scenarios. Installed and configured Google Chrome as default browser with no history logging.Aberglasslyn
- Set up new PC - Connected monitor - Connected peripherals: keyboard, mouse, speakers - Connected printer - Installed drivers - Installed / activated Microsoft Office Home & Student 2010 - Advised connectionsWallsend
- System would get to the Windows XP loading screen then reboot - Same issue would occur when trying to load SafeMode - Took PC off site to scan for viruses > 8 found - PC still had the same issue - Scanned PC for Rootkits > 2 found - PC now booting fine - Advised client to remove AVG and buy a copy of Kaspersky Internet SecuritySouthport
Telstra connection manager re-installed. Norton 360 Version 6 downloaded. Norton 360 Version 6 installed and activated. Windows updates installation is recommended.Carindale
DSL modem configured. Eamil account configured on MS Outlook. IE 8 downloaded. (Installation recommended). Service Pack 3 installed on Windows.Coorparoo
No boot from CD drive. H.D.D. connected PC to copy iertutil.dll Computer configuration checked. Replacement is recommended. Eastern Heights
Retrieved username / password and connection settings from Dodo. Applied settings and tested Internet. Changed ADSL filter to a different one on my recommendation, provided by the customer. Removed surge protection on the ADSL phone line which appeared to be causing sync issues. Setup email. Tested email and Internet, working correctly.Banora Point
* Replaced corrupted iertutil.dll caused by IE8 automatic update problem * Recommended Firefox/Chrome as more secure and efficient replacement for Internet Explorer (at least until Microsoft release a patch to fix this problem)Labrador
* Replaced corrupted iertutil.dll caused by IE8 automatic update problem * Installed Chrome as more secure and efficient replacement for Internet Explorer * Recommended Kasperky full version, installed trial versionCurrumbin Waters
- As soon as Outlook was opened and the PST file was accessed the PC would slow right down - RAM and CPU usage was fine. HDD usage was through the roof - Safemode > same issue - Performed a Check Disk > Recovered outlook.pst from a bad cluster - Check Disk results detected 44KB in bad sectors - Since the laptop is still under warranty, I highly recommend that the HDD is to be replaced.Oxenford
Router reconfigured. Login to router is NOT recommended.Shailer Park
Retrieve data from Old Hard Disk to USB Drive Run Hiren 14.1 on Old System, problems were detected on Hard Disk. Recommend the customer not to fix since the system is 8 years old. Cannot connect the cable modem to the new Laptop (checking with Microsoft and the cable modem is not compatible with Win 7). Cannot setup the Lexmark X4975 (admin password is not available)Camira
Cable router Netgear EMTA CG3000 Reconfigured. 2 computers connected to WLAN. EPSON Office WorkForce 545 Connected to WLAN. Wireless printer installed on 3 PC's. Wireless USB adapter installed on PC. Fax settings checked. (OK) Recommended settings for Cable router: 802.11 Mode: 11b/g/nb Bandwidth: 40 Mhz Sideband for Control Channel (40 Mhz only):Upper Control Channel: 11 Kingston
- Internet Explorer was set to Offline Mode > Internet now working fine after turning it off - Removed a lot of un-needed startup programs - Removed 3 tool bars - Printer was only printing our colour - Found that the Black cartridge still had it's tape on - After removing the tape it's unable to detect the Black Ink Cartridge (it's loose) - Advised client to take back the printer since it's only 3 weeks old (never used)Upper Coomera
- Advised access to desktop through safe mode on old laptop - Removed startup entries on Dell laptop - Uninstalled superfluous programs on Dell laptop - Removed 'junk' data on Dell laptop - Performed defragmentation on Dell laptop - Restored BIOS to default settings to prevent boot errors on desktop Rutherford
No bootable DVD drive or USB. IDE Hard disk connected to another PC. iertutil.dll copied to hard drive. IE 8 installed and configured. CPU Heatsink cleaned and thermal paste re-applied. Windows updates installation is recommended. Rochedale
Presario C700 laptop mothermoard/CPU not working anymore. Replacement not recommended. Data transferred to external Hard drive. Bellbird Park
PC 1 Ip settings fixed. (Dynamic IP set) PC 2 Hard drive checked. Not detectable by Mainboard. (PC is under warranty) Laptop: Missed file: iertutil.dll copied. IE 8 installed. Non essential services removed from startup. Built in wireless adapter installed and connected to WLAN. Anti virus installation is recommended. NOD32(www.eset.com.au) , Kaspersky (www.kaspersky.com) Parkinson
iertutil.dll missed (Probably virus or windows update installation) iertutil.dll copied to system32 folder. (Problem foxed) Thermal paste re-applied on CPU heat sink. Monitor replacement is recommended. Anti Virus installation is required: Free: Avast, AVG Paid: Kaspersky, NOD32 Windows updates installation is recommended. Jimboomba
Macbook Time Capsule Router/Backup Device reconfigured and connected to MacBook. Wireless Security Key: Glenheers23 Device Password: glen23 PC Non essential services removed from Windows startup. Windows important updates installed. Disk cleaned up. IE reset. Client advised to uninstall un necessary programs. Modem ADSL cable fixed. Wireless Prnter connected to Time Capsule.Durack
PC is freezing and not responding to mouse click / keyboard. Uninstall malicious softwawre (all installed on 28/12/2011) and the system is responding. Recommend customer to renew anti virus software (current subscription expire on 25 Jan 2012) Marsden
1) Laptop Finding: CPU fan not working on Laptop. Computer shuts down itself after CPU load reached up to %70. FAN/ Heat sink replacement is required. Using computer with this problem is NOT recommended. 2)PC Ram upgrade is recommended. Installing suspended updates is recommended. Non essential services removed from start up: iTunes Helper Yahoo Search Protection. Cannon Hill
system restored to 16/1/12 Client advised to: Install antivirus NOD32 : www.eset.com.au Kaspersky: www.kaspersky.com Install Windows necessary updates. Replace DVD drive. Sinnamon Park
System produce "beep" sound. System is too old and not recommend to fix the system. Retrieve all files from the hard disk from the old system to an external drive.Coorparoo
Java installed. DVD Driver (External and Internal) fixed. IE Reset. Heatsink cleaned. Antivirus installation is recommended: NOD32: www.eset.com.au KASPERSKY: www.kaspersky.com Firefox installed. Installing Nod32/Kaspersky recommended on Tablet. Internet connection speed checked. Connection speed is normal for ADSL :3.4 D/ 0.3 U Minden
Customer is using a Netcomm Router to connect the internet (TPG). Customer is also using a pair of "Apower" powerline ethernet bridge to extend the network and connect to a Belkin Router. Connect the computer next to the Netcomm router with no problem. Connection via Belkin router is unstable because of the powerline ethernet bridge. Recommend the customer to replace the Netcomm router with a more powerful router to replace the existing infrastructure.Greenslopes
Reset wireless password QuikKids remote session dropping out... Internet connection appears to be OK, may need to consult Quik Kids for further advice Error on PC startup... Brother software problem. Re-installed Laptop has random programs starting up at boot time... uninstalled unecessary programs Microsoft office Publisher... not included in purchased Office version. Can purchase upgraded version for $220, or maybe puchase Publisher standalone (may cost less)Woolooware
System has 768M of RAM. 880K left after initial startup and system is not responding to mouse click / keyboard. Recommend customer to buy new system as it is not worth to upgrade the existing system. Run "msconfig" to turn off some non-essential program to improve system performance. Approx 170,000K memory left.Woodridge
Vodafone broadband connection tested on two laptops No connection to internet provided. Client advised to call Vodafone about the his service. (Probably not enough credit) Eagleby
Windows restored. (Problem fixed) Norton updates installation is recommended. Windows updates installation is recommended. Un necessary programs uninstalled. (Thief...)Loganholme
no anti virus program installed in the system install AVG 2012 free edition and update the latest virus library uninstall 3 Mobile Broadband software install Crazy Jones Mobile software Remove "searchqu.com/406" from Internet Explorer 1G RAM on system. Customer running Windows VISTA, recommended to add extra memories to improve performanceUnderwood
Motherboard is faulty. Data files backed up on external hard drive. Computer replacement is recommended. New Beith
1)Windows Updates installed. 2)Non-Essential services removed from startup. iTunesHelper peerblock.exe GoogleToolbarNotifier.exe Windows Sidebar\sidebar.exe /autoRun Ask.com\Updater\Updater.exe" QuickTime\QTTask.exe" -atboottime RoxMedia OneNote 2007 3)AVAST re-installed. 4)H.D.D. errors found. Hard disk replacement is recommended. 5)Windows failed to start sometimes. Service pack 2 installation is recommended. The Gap
Thermal paste re-applied on CPU heat sink. Windows repair OS is recommended.Cornubia
Main board reset. Ram reseat. VGA connection tested. Main board doesn't start anymore. Main board, CPU replacement is required but not recommended. Flindersview
Hard disk errors repaired (Bad Sector found) Registry restored to (15/12/11) Windows updates installation is recommended. Flindersview
Internet Explorer Updates rolled back. (Updating to IE ( is NOT recommended) Wireless Network settings fixed. Important Windows updates installed. Loganlea
Norton Internet security (trial version) uninstalled completely. (problem fixed) Anti virus installation is recommended. (NOD 32: www.eset.com.au) Loganlea
Firefox Cach cleared. Problem fixed. Windows update installation is recommended. Eagleby
- Advised regarding upgrades and infrastructure - Advised eliminating network interference - Quote to be given for PCBelmont
Security Shield Fake Anti virus removed. Registry fixed. Windows Updates installed. Avast Anti Virus Updates installed. Malware Byte installation recommended. Regents Park
Laptop keyboard connection is faulty. External keyboard is recommended in mean while. Laptop replacement is recommended. Fairfileld
Vista Security 2012 fake antivirus removed. Windows updates installed. Upgrade Antivirus program is recommended. [NOD32 (www.eset.com.au) (Kaspersky (www.kaspersky.com)]Ipswich
remove microsoft side bar during startup recommend customer to install additional RAM to improve system performance (less than 1GB left after system start up)Moorooka
Windows installation had been crashed. System Recovered. (Fresh Windows installation) 135 Windows updates installed Windows service pack 3 installed. Thunderbird installed. Email account, address book and messages imported. Data transferred. Firefox installed. Flash player installed in Firefox. iTunes installed. Avast installed and activated. Canon MP610 printer installed. Microsoft Office installation is recommended. Loganholme
Set Up Internet Re config wireless settings Printer offline firmware error Advised call canon tech support as not broadcasting wireless connection..Reedy Creek
Tested connection with telstra. Connection faulty. Advised to call Telstra.Southport
IE reset and updated. DBX files compacted. WIndows updates installed. McAfee Updates started to install. CMOS battery dosen't need to replace. PC upgrade (replacement) is recommended.Loganlea
Set up modem with PPP protocol according to telstra. No sync from telstra. Advised to call Telstra to set up user and pass on their end. Wireless and networking to router tested and working OKUpper Coomera
Fake anti virus found and removed (Privacy Protection) Un necessary services removed from startup. (QuickTime Task iTunesHelper msnmsgr uTorrent) NOD 32 (Mac version) recommended for aanother PC. East Ipswich
Windows restored. Windows update installation is recommended. Springfield
testing of network cable - no problem detected. problem with dlink router at upstair. recommend customer to but a new routerTanah Merah
Could not fix problem. Firmware faulty on telstra cable modem. Not getting any wireless connection. Tried different channels Tried factory reset Tested - FAULTY Advised replacement from telstra.Ashmore
Checked modem and internet settings. Found cable modem to have nil sync to server. Advised to contact telstra to issue new modem.Runaway Bay
Istalled Avast Uninstalled AVG Advised on HotmailVarsity Lakes
Setup LAN connection (WIFI). Internet connection unstable. Customer recently changed to Bigpond Cable. Advise customer to check with Bigpond regarding the connection problem first. Will contact customer next week to follow up. 23 Nov 2011 - customer advised ecerything is okKingston
unable to fix as issue was on telsra's end. Checked email setting -OK Advised to call telstra as mail not able to send.Bundall
Poor signal at client's place. Crazy Johns is extending it's service due to next months. (Acc. to phone conversation with their tech support) Using alternative service is recommended in meantime. Calvert
CPU heatsink cleaned. Thermal Paste re-applied. BSOD during use (different codes) Check disk performed. (Problem fixed.) Windows updates installed. Microsoft Security Essential updated. PC replacement recommended(ASAP). Forest Lake
Cable modem power supply failed, replaced by Optus. Motherboard on Compaq Presario SR5460AN had failed. Replacement board not available from authorised parts suppliers. Recommend new systemCarlton
System tested - FAIL Laptop has been dropped which has causes the chassis to be exposed. Possible short on board has caused display port and HDD to fault. HDD checked and has failed. Advised on purchasing new machine.Upper Coomera
- Restored documents and media (music, pictures, video) - Restored e-mail contacts - Merged user accounts - Startup optimised (Microsoft config) - Upgraded Copy-Cut-Paste functionality (TeraCopy - Advised Norton 360 All-In-One Security activation - Discounts applied to 2 invoicesWindaroo
- Monitor operating without problems - CPU identified as degraded and faulty, failed stress test - Cleaned temporary and junk files - Began defragmentation - Ran speed tests (0.05 Mbps download / 0.03 Mbps upload) - Disabled graphics intensive theme settings - Cleaned startup list of unwanted entries - Advised upon upgrade options - Cleaned case sidesElermore Vale
- Client had 2x Telstra USB Broadband modems. - First one was bent and would not connect properly to the internet - Second one would not get a signal at all. - Took second USB modem back to test > still no signal. - Advised client to contact Telstra for a new modem. - Resolved font size in a Work document > Document was zoomed in to 500% instead of 120%. Ephraim Lsland
Setup Wireless NetGear Router however the wireless adapter inside the laptop was connecting but not able to browse the net. Works and browsers fine on ethernet. Have advised Terry on a replacement Wireless Dongle for the laptop.Tallai
PSU changed. Selective Startup fixed. PC replacement is recommended.Woodridge
System Security 2011 fake antivirus removed. Google search redirector removed. Antivirus installation is required. (Recommended: NOD32 www.eset.com.au Kaspersky www.kaspersky.com) Greenslopes
Trackpad connection fixed. Keyboard connection fixed. Mother board (VGA chip) not working properly. Mother board replacement is required. (Laptop replacement is recommended) Karana Downs
Registry restored. (Windows fixed.) Norton 360 re-installation is recommended. Woodend
Removed some temporary files to free some space on nearly full drive, but external drive recommended for backup and additional storage. Other laptop overheating, try leaving greater airgap or have properly cleaned if that does not work. Changed options on Nortons so it does not check for fragmentation (not needed). Windows update failed because it had not finished downloadingAllambie Heights
PC locks up after connecting VGA card. Mainboard reset. Onboard VGA driver installed. Client prefers to replace VGA card. Faulty VGA card replaced with a new one. VGA card device driver installed and tested. PC replacement is recommended. (8 yrs)Yamanto
160GB SEAGATE BARRACUDA 7200RPM HDD - Damaged by electrical surge. Further use unadvised.Charlestown
Items removed from startup: iTunesHelper Googleupdate Un necessary programs removed from PC: Nokia PC suit Ulead Calander Ulead Photo explorer Ulead Photo express Yahoo Messenger Yahoo Toolbar Yahoo Updater Limewire Firefox settings fixed. Anti virus installation is required. (Recommended : Nod32(www.eset.com.au) kaspersky (www.kaspersky.com)) Windows updates installation is required. Regents Park
hp 1530 monitor doesn't work anymore. Monitor replacement is required. PC replacement is recommended. Holland Park
Faulty ram module removed from Laptop. System has been crashed during restore. No more restore point found. Fresh windows installation recommended. Data transferred to external hard drive.Rochedale South
Registry restored. Hard disk errors repaired. Windows updated. Recommended antivirus: NOD32 (www.eset.com.au) Walloon
Laptop connected to WLAN. Email account configured on laptop. Skype installed on laptop. AVG free installed on Laptop. Installing windows updates on Laptop and PC is recommended. IE configured. Coorparoo
Advised client to purchase a wireless adapter so that the desktop computer could pick up the wireless. Highland Park
PC 1 Un necessary progrmas uninstalled. (Desktop search) Un necessary items removed from startup. (REGSHAVE, My Web Search Bar, Google Update) PC2 and PC3 Compuer tries to connect to a folder with more than 7000 files on network. User advised to copy files in separate folders. Tanah Merah
BSOD (000000F4) on Windows. Windows configuration changed. System restored to last week. Memory test performed. (Some address failing) Problem fixed. (RAM replacement is recommended if it occurs again.) Redbank Plains
Main board reset. Ram Checked. Main board doesn't start. Computer replacement is recommended. (Part replacement is not worthy. Part numbers: 45R7728 43C1967) Brassall
System restored. Windows not working with diagnostic startup. Fresh Windows installation recommended. Eight Mile Plains
There was no dial tone at phone socket in the computer room. Wireless Router/Modem recommended. Client preferred to keep his modem and fixed the phone line problem due next days. Leichhardt
Downloaded Windows XP Drivers from the HP website. Also installed windows 7 drivers onto my laptop. Installed VIA USB and Parrallel But same result. Printer PROBLEM. Advised customer to purchase another printer or call HP support and get a tech out to fix it but it probably won't be worth it.Coomera
run built-in diag program, no problems were detected. Restore system to factory default Recommend customer to upgrade RAM (current 1GB, running Win VISTA Home Premium)Munruben
Windows restored. Third party programs uninstalled. Third party Network connection removed. IE reset. Antivirus update is required. Firefox installed. Recommended antivirus products: Kaspersky : www.kaspersky.com NOD32: www.eset.com.au Problem fixed. Walloon
Wireless Network setup at 2 places. Client advised how to use XBOX Live. Details: Home: Internet Account: User: gtcoz Password: tpg12345 wireless key: pinkcream697 Router config page: user:admin password: password ------------------------------------------ Shop: Internet Account: User: gtccon0@direct.telstra.net Password: 349697 Wireless key: susan123 Router config page: user:admin password: password Paddington
Third party startup items removed. Un necessary programs uninstalled. Windows optimized. Disk difragmentaion started to run. PC replacement is recommended. Booval
Norton intertet security re-installed. Default printer changed. Client has been reached to download limit on Telstra account. Update Norton at normal interet connection recommended. Kingston
Various programs had faulty installations that were preventing Norton from installing correctly. Manually removed these programs and installed Norton. Laptop is producing a lot of errors relating to the OS. Client advised that if further problems develop it will need restoring to factory conditions. Tallebudgera
Internet connection dropping out as it switches networks due to low signal strength. Client advised to use USB extension cable and buy an aerial to improve signal quality. Tweed Heads South
PSU changed. ADSL line checked: 1- Faulty phone cable changed. 2- Router replacement recommended. Loganholme
Windows important updates installed. Third party services removed from start up. Unwanted programs uninstalled. Firefox add-on settings changed. Ram Upgrade recommended. Holland Park