Computer Virus Removal can be quite tricky, as virus writers do their best to try to prevent you from removing them. They are very annoying and at times you may not even know you have a virus infecting your computer.
They can cause nasty damage, and they may perform many harmful things with your data. They can explore your personal information that is stored on your computer, send rude messages to your email contact list, be used by un-ethical people, corrupt your hard drive, delete your Family Photos and so much more.
Geekmobile Employs Technicians who are experts in removing viruses. Many of our Bookings involve removing viruses, and often when you book us in, it will be a computer virus that we have removed before.
You can be sure when you hire our services you are in good hands.
Recent spyware, viruses, trojans and malware removals
| Description | Suburb |
|---|---|
| Installed new printer, configured Wifi access, installed ink. Installed drivers on PC and connected successfully to printer. Printed test page. Identified .Net error when opening Internet Explorer. Updated .Net framework to 4.0, disabled suspicious and unneeded IE addons. Retested Internet Explorer, now working correctly. Copied shortcut to AbiWord to enable easy access. | Terranora |
| removed fake AV removed trend trial installed msec and ran full scan | Kerney Spring |
| Removed fake AV Will try Avast. Uninstalled AVG and installed Avast Cleaned up registry Problem with Word & Excel... will try checking system files, may attempt to re-install Office 2003 | Pagewood |
| Removed trojan Fixed up facebook access (IE upgraded) Installed Screenplay Screen Writer Changed DEP settings to allow Screen Writer to run. Tested aok. | Palm Beach |
| Removed fake antivirus | Kaperra |
| iertutil.dll missing, replace and system startup ok scan and remove trojan virus | Crestmead |
| Wireless adapter connected to PC. Router restarted. PC connected to WLAN. Non essential services removed from startup. Windows mail settings fixed. Anti virus installation is required. KASPERSKY : www.kaspersky.com NOD32: www.eset.com.au Free version: AVAST | Logan Central |
| Removed Virus Reloaded OS HP Factory Load | Ashmore |
| System infected with multiple fake AV & rootkit virus. Removed registery programs | Bondi |
| Virus's Removed on computer and malware scan done. Video card drivers re-loaded as was crashing Flash apps. Networked configured to standard hardware specs and tested ok. Ipads are still having an issue connecting which can not be resolved til a network test is carried out from portable device. | Clear Island Waters |
| Computer Infected with virus's Trojan had deleted .dll files and files crucial to the running of Windows. Virus's removed and PC tested OK | Paradise Point |
| iertutil.dll missing replace file in c:\windows\system32 from c:\windows\system\dllcache scan system, no virus were detected. | Sumner |
| - Found that a AVG8 hidden folder had over 10GB of files located in it - AVG was not even installed - Uninstalled AVG and removed any folders regarding AVG - C Drive now has over 10GB in free space - Removed unwanted items from startup - Installed Kaspersky Anti-Virus 2012 30 day trial | Pacific Pines |
| - Booted into Safemode - Installed latest version of Malwarebytes and updated - Performed a Quick scan > 161 infections - Booted back into normal mode of Windows > infections removed - Started a full scan before leaving | Burleigh Waters |
| Removed fake AV Installed Avast Removed Norton trial Updated Windows password Applied Windows 7 Updates | Hornsby |
| system infected by Win 7 2010 virus Mcafee was installed on the system but not working Install Malware-byte to scan and remove the virus | Springwood |
| XP Antivirus Fake removed. Registry fixed. | Chambers Flat |
| Speakers not working--> power cord had been slightly pulled out, and output jack assignment changed System slow, Explorer and Excel (and other programs) crashing randomly. Viruses found and removed. Viruses also the likely cause of excess internet usage. | Pagewood |
| Installed new wireless modem. Installed malwarebytes - scan Installed ccleaner - scan Malware removed. Network configured. | Mermaid Waters |
| Removed malware Ran chkdsk Error repaired .exe fault | Upper Coomera |
| Killed process that was blocking software. Updated and ran Malwarebytes. 145 Infections found and removed. | Underwood |
| Checked over machine, notice power supply problems. Machine was taken back to base and new 500W Power supply was fitted and tested. Performed virus and spyware removal. Updated trend micro and essential windows updates. System now boots normally. | Runaway Bay |
| Configured Telstra modem (cable) No Access Telstra tech needed. Fitted new DC plug pack to Coax Amplifier Removed spyware and trojans Ran system flush and chkdsk utility Configured mail settings | Bundall |
| System was heavily infected and corrupted by viruses. Machine was taken back to base and full virus and spyware removal was performed. Cleanned system of infections, restotred default settings and manually repaired damaged registry. Fixed issues with windows update and installed Avast. System now loads ok. Suggesting ram upgrade in the future. | Helensvale |
| IE reset. Router restarted. Avast anti virus Updated. Windows update installed. Right [ALT] key on keyboard is faulty. | Cornubia |
| Checked system over. Re set the setting of Firefox back to Google. Installed Spybot to perform full virus removal. | Mudgeeraba |
| Fake Antivirus uninstalled. Registry fixed. AVG Free version installed. Artisan 835 Epson Printer/Scanner re-installed. | New Farm |
| remove spyware from computer run rkill run malwarebyte anti malware | Sunnybank Hills |
| Ran malwarebytes Deleted malware Ran CHkDSK utility PC testedOK | Bonogin |
| Reset host file Remove Virus | Redcliffe |
| Tested machine. Performed virus and spyware removal and updated IE. Installed Avast. Internet pages lag to load, possibly due to maintenance by the service provider in the area. Will remain in contact after the maintenance is complete. | Hope Isalnd |
| Rootkit virus removed Outlook Express Mailbox folders compacted to eliminate corruption. | Kirrawee |
| Removed trojan and spyware entries Configured bigpond wireless modem | Pimpama |
| Configured Internet Installed anti virus Tested - OK | Springbrook |
| Cleaned and scanned PC, defragged hard drive. Checked event logs and installed malwarebytes. | Logan Central |
| Deleted Zone alarm Ran system scans System tested ok Installed Malwarebytes Installed CCleaner Installed Revo | Burleigh Waters |
| Scanned PC for malware. Tested RAM Ran chkdsk utility to test HDD Input correct setting for email account. Awaiting on password verification from telstra | Tallai |
| Removed trojan infection from drive root and registry Removed user accounts. (apart from administrator) | Paradise Point |
| Reset wireles protocol on router tested - ok Istalled malwarebytes scanned-ok Installed avast. | Ashmore |
| Deleted malware entries Installed malwarebytes Installed Firefox | Burleigh Waters |
| Scanned PC for Viruses and Malware Reset Host File Checked Router Uninstall Unknown Program | Chapel Hill |
| Removed Remote login from registry set up by scammers. Installed malwarebytes - scanned Tested - OK | Banora Point |
| Removed faulty avast antivirus, installed mse and video drivers | Mt Gravatt |
| Removed malicious virus infection (rootkit) Removed fragmented files caused by the virus. Ran clean up utility. Checked registry for signs of rootkit. - NIL Tested - OK | Nerang |
| System coming up with bad image error message pointing to a particular dll file everytime a program was opened. Ran CCleaner, Malwarebytes and Hitman Pro to remove infections but problem remained even though infections were removed. Checked startup folders and deleted ini files. Ran Combofix to delete remaining files. Was able to remove particular file succesfully and can now open any program and login to Windows without error. | Wetherill Park |
| setup wireless connection for PC, iPaq, iPod setup iPaq Install Anti Virus sofware (by customer) on 1 PC | Rochedale South |
| Finding: Black display in normal mode. VGA card is faulty (Capacitor leakage) New VGA card installed. VGA driver installed in Vista and XP. No "Search redirector" virus found. Windows updates installed. Adobe acrobat updates installed. Windows Live messenger removed from startup. | Hillcrest |
| Scanned For spyware - removed system tested OK | Robina |
| Malwarebytes installed Scan-OK Tested - OK | Robina |
| Forced Chkdsk Updated Malwarebytes Registry Flushed System tested OK | Bilinga |
| Hdd failure diagnosed, hdd replaced, files transferred from old hdd, virus removal performed | Bardon |
| Installed Malwarebytes - Scanned Uninstalled malware System Tested Ok | Helensvale |
| Installed Malwarebytes - Scan OK Set up incredimail OK | Runaway Bay |
| customer advises problems were fixed upon arrival. customer requests to perform test on hardware and windows system (Win 7 prof 32 bit) to identify any problems. Run the following test, testing tool on Hiren 14.1 for CPU, System, RAM and Video - no error Windows Memory Diag Tools - no error Microsoft Fixit, issues were detected and fixed. Avast virus def not up-to-date, perform update | Tanah Merah |
| Updated Avast - OK Installed Malwarebytes - Scanned OK PC Tested - OK | Tugun |
| Virus Scan Install AVG Install Malwarebytes System OK | Tallebudgera |
| Fake virus removal performed | Carindale |
| Initial Cleanup on site. Removal of unneeded programs. Installation of the following programs: Picasa Photo Suite Superantispyware Malwarebytes CCleaner Free Registry Cleaner Logmein Remote Support Defraggler Scanned and Removal of all spyware and adware UN-installation of Nod32 and Installation of AVG Free. Updated and Scanned the Hard Drive. De-fragmentation of Hard Drive | Biggera Waters |
| Removed webplains virus and repaired system | Highfields |
| transfer files from old hard disk to new system remove complementary anti virus software from new system install trend micro anti virus on new system | Camira |
| Remote Support Removed ESET Nod32 Expired Antivirus and Installed Free Antivirus Programs on All 3 Systems Applied all updates on Zeks computer. StarTrek just needed to be closed and reopened. | Helensvale |
| Reseat memory and removed malware | Nundah |
| Removed and reseated RAM individually. 1x 2GB DDR2 PC2 6400 RAM faulty - Removed Removed Internet Explorer unrequired add-ons and toolbars. Clear temporary files/temporary internet files Ran antimalware/spyware scan using MalwareBytes, removed any found items (over 200) Uninstalled unrequired applications/software. Disabled various unrequired startup items. RAM Module to be replaced. | Wallsend |
| Rootkit virus removed | Newport |
| Sophos out of date. last updated 23/4/2011 removed virus CXmal/BadLnk-A updated sophos cleaned up temp files removed various peer-to-peer sharing applications | Rangeville |
| Removed multiple rootkit and adware viruses | Lidcombe |
| Internet not working. Reset Router back to factory default. All working. Tested ok Reconfigured the wireless. Removed Avast Pro Antivirus as it had expired. Installed AVAST Free on both Netbook and Desktop. Installed Picasa Photo Suite on both systems. | Oxenford |
| Installed new mobile broadband connection. Left AVG updating. No malware found | Varsity Lakes |
| Trend created dump files till the drive was full Removed Trend antivirus and installed Avast | Chermside West |
| Assessed Computer and found that it was infected with fake antivirus programs. Was going to take far too long to repair onsite so decided to take it home and work on it. Also installed a logitech webcam. | Paradise Point |
| System Scan and Clean. Removal of old antivirus and installation of AVG Free. Initial setup and remote support. 1.5 hours. | Benowa |
| Remove Virus General PC Clean | Deception Bay |
| Checked for viruses, reinstalled corrupt networking files, reinstalled network adapter | Coorparoo |
| Formatted Hard Drive. Installed Windows XP Home Edition using Product Key (from bottom of Netbook) PY4QT-46XKR-Y9DCD-CW6BQ-9C4MT Installed Malware Bytes (antispyware/adware tool) Installed SuperAntiSpyware (antispyware/adware tool) Installed Sophos Antivirus Software Installed Mozilla Firefox (web browser) Installed OpenOffice (Microsoft Office - Free Equivalent) | Belmont South |
| Removed virus from PC. | Oxenford |
| remove scamware from the computer remove un-wanted software from the computer | Crestmead |
| Removed malware | Stafford |
| Reinstalled corrupt windows xp files and removed viral files | Holland Park West |
| Removed old messenger and installed latest version. Ran AV scans and removed suspicious files. Installed Google Chrome. | Varsity Lakes |
| Reset Internet explorer and performed virus check | Ashgrove |
| Booted to safemode. Ran malwarebytes. Ran combofix. removed infections. booted back to normal mode. Updated windows, adobe and java. PC working ok now. | Camp Hill |
| Ran malwarebytes. Removed infection. Ran combofix. Removed infection. Updated windows, java and adobe. Demonstraighted picture transfer. | Mt Gravatt |
| Ran malwarebytes andcombofix. Removed infections. Ran windows update. No updates found. Norton had an error. Attempted auto fix. Failed. Followed directions. Restarted pc. Now working correctly. Installed latest java and adobe reader | Browns Plains |
| pc running slow. Scaned for malware, all ok. Checked system settings, al ok. HDD appears to be taking to long to read. Took back to lab, ran read test, failed on sectors. Replaced HDD (see nvoice 113200 hardware already paid for). Cloned old HDD to new HDD, working a lot faster now. (CC discount) | Westlake |
| Enabled automatic start on printer spool. Ran through malwarebytes. Removed some infections. Printer now prints after a restart. Installed bullzip PDF. Powercycled. Tested both printer and PDF printer. Worked ok. Installed office 2007 PDF save plugin | Greenslopes |
| Ran several virus removal tools and utilities. | Marsden |
| Scanned PC and removed remnants of virus. | Mudgeeraba |
| Removal of Browser Hijack and Fake Antivirus Mcafee Removed. EXPIRED AVAST Free Antivirus Installed and Registered to address burger01@bigpond.com Installation of Defraggler CCleaner and Malwarebytes Instruction on how to you | Palm Beach |
| Removed Fake AV BlueFire Uninstalled AVG 8.5 Installed MSE Installed 1GB RAM to total 2GB | Kingsthorpe |
| Removed malware | Clontarf |
| Multiple viruses/trojans removed with Malwarebytes 2 AV programs were running, impacting PC performance. Uninstalled AVG. SPyware Doctor needed to be reinstalled, to be uninstalled when Nortons is installed DVD drive appears to be not reading discs | Cherrybrook |
| Corrupted file system - fixed with chkdsk Multiple viruses and rootkits, browser hijacks. Had hooked USB system files. Viruses removed to resolve boot issue | Chipping Norton |
| Reset of Windows Login Password System Clean Installation of Avast Antivirus (1 Year Registration) Customer must register with email address when the antivirus program says so. Installed Malwarebytes Installed CCleaner. | Molendinar |
| - PC BSODing on boot - Tested HDD > Failed with Bad Sectors - Installed new 1TB HDD and installed Windows Vista Business 32bit - Installed Service Pack 2 and all other Windows Updates - Internet Explorer 9, Adobe Flash Player, Adobe Reader and Kaspersky Anti-Virus 30 days Trial Installed - Installed 4GB DDR2 800 RAM | Paradise Point |
| Fake AV installed. All exe files not working. Installed malwarebytes by renaming extension. Ran combofix. Checked system and now all appears ok. | Eagleby |
| checked USB drives, removed viruses. Got windows update to start the service pack 3 update. | Kingston |
| Removed virus Repaired registry Reset host file | Bardon |
| Virus removal, xp sp3 installed and internal case clean done | Chermside |
| Pc Taken back to base. Performed full virus and spyware removal. Cleaned system from junk files. Fixed issues with internet explorer. | Carrara |
| Repaired corrupt xp install, installed sp3 for xp and mse antivirus | Runcorn |