Computer Virus Removal can be quite tricky, as virus writers do their best to try to prevent you from removing them. They are very annoying and at times you may not even know you have a virus infecting your computer.
They can cause nasty damage, and they may perform many harmful things with your data. They can explore your personal information that is stored on your computer, send rude messages to your email contact list, be used by un-ethical people, corrupt your hard drive, delete your Family Photos and so much more.
Geekmobile Employs Technicians who are experts in removing viruses. Many of our Bookings involve removing viruses, and often when you book us in, it will be a computer virus that we have removed before.
You can be sure when you hire our services you are in good hands.
Recent spyware, viruses, trojans and malware removals
| Description | Suburb |
|---|---|
| Itunes update had crashed. End process and shut down computer . Restart and redownload itunes update. Suspect spyware so installed Malwarebytes and run scan. Install latest itunes and test OK. Install pending windows updates - Test OK. | Currumbin |
| 3 memory slots and memory cards full of dust and dirty. Cleaned with methylated spirits. PC starts normally now. Installed anti malware and ccleaner on 2 computers and scanned 2 computers. Large amount of malware detected. Also lot of temp files removed and registry errors removed | Ashmore |
| - Client allowed caller to remote in and run a scan with a program called "My Tech Online.exe" - Deleted all files from the desktop and removed software that was installed by the caller - Installed Malwarebytes and performed a quick scan > found 0 threats - Checked Msconfig and Regedit > Nothing suss - Installed Adobe Flash Player | Currumbin Waters |
| Removed Fake Av Optimised PC | Ferny Hills |
| rootkit.ZeroAccess virus removed, plus some others. | Georges Hall |
| Installed Mozilla Firefox, CCleaner, Malware bytes, Google Earth. Initiated installations for Adobe Reader & AVG Free edition. | Miami |
| Clean malware using malwarebytes. Manually update malware bytes via 3G (ADSL line fault, local internet down). Tested system, restarted several times to confirm previous issues are resolved. | Maudsland |
| Removed Fake Av Installed Anti-virus | West Chermside |
| Optimised startup items, removed traces of AMMYY remote access tool. Updated malwarebytes and performed scan (no malicious items found). Performed 'clear recent history' function in Mozilla Firefox. Confirmed Avast is up to date. | Mudgeeraba |
| Removed viruses and redirector browser hijack Verified Windows System files, no problems found. Uninstalled AdAware, causing conflict with Trend Changed WDFME service to start only when needed, it was consuming a lot of memory and CPU needlessly | Newport |
| Full malwarebytes scan conducted, cleaned Malware and fake antivirus trojan. Removed expired antivirus and installed Avast free edition. | Runaway Bay |
| - System infected with a lot of viruses - Removed AVG Free - Installed Kaspersky Anti Virus 30 day trial and updated - Removed 300 threats - Installed Malwarebytes and updated - Removed 11 threats - System now clean | Tallebudgera |
| Uninstalled Registry Mechanic Scanned for virus, a couple of sy\uspect files removed. UNINSTALLED AVG (not needed becauSE Avast is installed) | Lidcombe |
| Cleaned up malware / viruses. Checked Acer for hardware issue: suspected motherboard fault. | Paradise Point |
| - PC was running really slow - Performed a Hard Drive test to find the hard drive is failing - Repaired bad sectors and cloned hard drive to a new hard drive - Windows booting fine - Updated windows and Malwarebytes - Removed Avast Free Anti Virus and installed Avira Free Anti Virus | Helensvale |
| removed virus upgraded ram | Robina |
| Remove SearchNu malware toolbar Troubleshoot issues as listed on work computer Seach in Outlook may work after re-indexing, may need to look into if not fixed | Newtown |
| Popups caused by Outlook Business Contacts add-on. Uninstalled this feature (not used) Scanned for other virus | Wahroonga |
| setup new Windows 7 Home Premium 64 bit install AVG 2012 anti virus free edition setup Lexmark X3550 printer setup Logitech Webcam Install all Windows Updates from Microsoft | Loganholme |
| Removed Fake AV | Stafford |
| Removed fake av | Alderly |
| Multiple virus and malware removed from 2 PCs Upgraded to 2Gb on main PC | Carlingford |
| - AVG was detecting a Trojan.horse threat and kept placing it into Quarantine - Manually found the 2 exe files and deleted them - Removed AVG and installed Malwarebytes and Kaspersky Anti Virus - Started a full system scan with Kaspersky - Client had already resloved the email issue before being onsite | Surfers Paradise |
| No virus in the system. Customer received strange email but delete already. Anti malwares is outdated (over 290 days), install update for anti malwares. Install AVG (free version) for customer and update the latest virus definitions. | Robertson |
| Cleaned up HDD, ran malwarebytes scan and removed 100 malicious items. Verified Trend Micro Antivirus is current and definitions up to date. | Ormeau |
| Performed Malwarebytes scan (no malicious items detected). Reduced startup items to improve boot time. Replaced faulty memory (RAM). | Burleigh Heads |
| Fortress 2012 fake antiviruse removed. Registry fixed. IE updated. Firefox updated. Antivirus installation is required. (Kaspersky: www.kaspersky.com) (Node32: www.eset.com.au) | Logan Reserve |
| Remove Fake AV Reset Host File | Norman Park |
| Multiple viruses removed Updated AVG to latest version | Revesby Hights |
| Removed Fake Anti Virus | Ashgrove |
| Configured Outlook Copied email PST, settings from old PC Tested access to old, new emails and contacts (working OK). Installed printer drivers (64bit) tested working OK. Ran Malwarebytes scan, no suspicious files found. | Pottsville |
| Removed Fullremove.exe virus Reset min windows pssword, but wqs not issue | Cherrybrook |
| - Took PC offsite for virus scanning - Kaspersky > 15 threats - Malwarebytes > 51 threats - Spybot - 158 threats - PC still has the issue of not displaying the desktop while in normal mode, but works fine in safemode - Disabled all startup items and services > PC now booting fine to the desktop - Uninstalled Avast Free Anti-Virus and a bunch of tool bars - Performed Windows Updates | Pacific Pines |
| Installed new printer, configured Wifi access, installed ink. Installed drivers on PC and connected successfully to printer. Printed test page. Identified .Net error when opening Internet Explorer. Updated .Net framework to 4.0, disabled suspicious and unneeded IE addons. Retested Internet Explorer, now working correctly. Copied shortcut to AbiWord to enable easy access. | Terranora |
| removed fake AV removed trend trial installed msec and ran full scan | Kerney Spring |
| Removed fake AV Will try Avast. Uninstalled AVG and installed Avast Cleaned up registry Problem with Word & Excel... will try checking system files, may attempt to re-install Office 2003 | Pagewood |
| Removed trojan Fixed up facebook access (IE upgraded) Installed Screenplay Screen Writer Changed DEP settings to allow Screen Writer to run. Tested aok. | Palm Beach |
| Removed fake antivirus | Kaperra |
| iertutil.dll missing, replace and system startup ok scan and remove trojan virus | Crestmead |
| Wireless adapter connected to PC. Router restarted. PC connected to WLAN. Non essential services removed from startup. Windows mail settings fixed. Anti virus installation is required. KASPERSKY : www.kaspersky.com NOD32: www.eset.com.au Free version: AVAST | Logan Central |
| Removed Virus Reloaded OS HP Factory Load | Ashmore |
| System infected with multiple fake AV & rootkit virus. Removed registery programs | Bondi |
| Virus's Removed on computer and malware scan done. Video card drivers re-loaded as was crashing Flash apps. Networked configured to standard hardware specs and tested ok. Ipads are still having an issue connecting which can not be resolved til a network test is carried out from portable device. | Clear Island Waters |
| Computer Infected with virus's Trojan had deleted .dll files and files crucial to the running of Windows. Virus's removed and PC tested OK | Paradise Point |
| iertutil.dll missing replace file in c:\windows\system32 from c:\windows\system\dllcache scan system, no virus were detected. | Sumner |
| - Found that a AVG8 hidden folder had over 10GB of files located in it - AVG was not even installed - Uninstalled AVG and removed any folders regarding AVG - C Drive now has over 10GB in free space - Removed unwanted items from startup - Installed Kaspersky Anti-Virus 2012 30 day trial | Pacific Pines |
| - Booted into Safemode - Installed latest version of Malwarebytes and updated - Performed a Quick scan > 161 infections - Booted back into normal mode of Windows > infections removed - Started a full scan before leaving | Burleigh Waters |
| Removed fake AV Installed Avast Removed Norton trial Updated Windows password Applied Windows 7 Updates | Hornsby |
| system infected by Win 7 2010 virus Mcafee was installed on the system but not working Install Malware-byte to scan and remove the virus | Springwood |
| XP Antivirus Fake removed. Registry fixed. | Chambers Flat |
| Speakers not working--> power cord had been slightly pulled out, and output jack assignment changed System slow, Explorer and Excel (and other programs) crashing randomly. Viruses found and removed. Viruses also the likely cause of excess internet usage. | Pagewood |
| Installed new wireless modem. Installed malwarebytes - scan Installed ccleaner - scan Malware removed. Network configured. | Mermaid Waters |
| Removed malware Ran chkdsk Error repaired .exe fault | Upper Coomera |
| Killed process that was blocking software. Updated and ran Malwarebytes. 145 Infections found and removed. | Underwood |
| Checked over machine, notice power supply problems. Machine was taken back to base and new 500W Power supply was fitted and tested. Performed virus and spyware removal. Updated trend micro and essential windows updates. System now boots normally. | Runaway Bay |
| Configured Telstra modem (cable) No Access Telstra tech needed. Fitted new DC plug pack to Coax Amplifier Removed spyware and trojans Ran system flush and chkdsk utility Configured mail settings | Bundall |
| System was heavily infected and corrupted by viruses. Machine was taken back to base and full virus and spyware removal was performed. Cleanned system of infections, restotred default settings and manually repaired damaged registry. Fixed issues with windows update and installed Avast. System now loads ok. Suggesting ram upgrade in the future. | Helensvale |
| IE reset. Router restarted. Avast anti virus Updated. Windows update installed. Right [ALT] key on keyboard is faulty. | Cornubia |
| Checked system over. Re set the setting of Firefox back to Google. Installed Spybot to perform full virus removal. | Mudgeeraba |
| Fake Antivirus uninstalled. Registry fixed. AVG Free version installed. Artisan 835 Epson Printer/Scanner re-installed. | New Farm |
| remove spyware from computer run rkill run malwarebyte anti malware | Sunnybank Hills |
| Ran malwarebytes Deleted malware Ran CHkDSK utility PC testedOK | Bonogin |
| Reset host file Remove Virus | Redcliffe |
| Tested machine. Performed virus and spyware removal and updated IE. Installed Avast. Internet pages lag to load, possibly due to maintenance by the service provider in the area. Will remain in contact after the maintenance is complete. | Hope Isalnd |
| Rootkit virus removed Outlook Express Mailbox folders compacted to eliminate corruption. | Kirrawee |
| Removed trojan and spyware entries Configured bigpond wireless modem | Pimpama |
| Configured Internet Installed anti virus Tested - OK | Springbrook |
| Cleaned and scanned PC, defragged hard drive. Checked event logs and installed malwarebytes. | Logan Central |
| Deleted Zone alarm Ran system scans System tested ok Installed Malwarebytes Installed CCleaner Installed Revo | Burleigh Waters |
| Scanned PC for malware. Tested RAM Ran chkdsk utility to test HDD Input correct setting for email account. Awaiting on password verification from telstra | Tallai |
| Removed trojan infection from drive root and registry Removed user accounts. (apart from administrator) | Paradise Point |
| Reset wireles protocol on router tested - ok Istalled malwarebytes scanned-ok Installed avast. | Ashmore |
| Deleted malware entries Installed malwarebytes Installed Firefox | Burleigh Waters |
| Scanned PC for Viruses and Malware Reset Host File Checked Router Uninstall Unknown Program | Chapel Hill |
| Removed Remote login from registry set up by scammers. Installed malwarebytes - scanned Tested - OK | Banora Point |
| Removed faulty avast antivirus, installed mse and video drivers | Mt Gravatt |
| Removed malicious virus infection (rootkit) Removed fragmented files caused by the virus. Ran clean up utility. Checked registry for signs of rootkit. - NIL Tested - OK | Nerang |
| System coming up with bad image error message pointing to a particular dll file everytime a program was opened. Ran CCleaner, Malwarebytes and Hitman Pro to remove infections but problem remained even though infections were removed. Checked startup folders and deleted ini files. Ran Combofix to delete remaining files. Was able to remove particular file succesfully and can now open any program and login to Windows without error. | Wetherill Park |
| setup wireless connection for PC, iPaq, iPod setup iPaq Install Anti Virus sofware (by customer) on 1 PC | Rochedale South |
| Finding: Black display in normal mode. VGA card is faulty (Capacitor leakage) New VGA card installed. VGA driver installed in Vista and XP. No "Search redirector" virus found. Windows updates installed. Adobe acrobat updates installed. Windows Live messenger removed from startup. | Hillcrest |
| Scanned For spyware - removed system tested OK | Robina |
| Malwarebytes installed Scan-OK Tested - OK | Robina |
| Forced Chkdsk Updated Malwarebytes Registry Flushed System tested OK | Bilinga |
| Hdd failure diagnosed, hdd replaced, files transferred from old hdd, virus removal performed | Bardon |
| Installed Malwarebytes - Scanned Uninstalled malware System Tested Ok | Helensvale |
| Installed Malwarebytes - Scan OK Set up incredimail OK | Runaway Bay |
| customer advises problems were fixed upon arrival. customer requests to perform test on hardware and windows system (Win 7 prof 32 bit) to identify any problems. Run the following test, testing tool on Hiren 14.1 for CPU, System, RAM and Video - no error Windows Memory Diag Tools - no error Microsoft Fixit, issues were detected and fixed. Avast virus def not up-to-date, perform update | Tanah Merah |
| Updated Avast - OK Installed Malwarebytes - Scanned OK PC Tested - OK | Tugun |
| Virus Scan Install AVG Install Malwarebytes System OK | Tallebudgera |
| Fake virus removal performed | Carindale |
| Initial Cleanup on site. Removal of unneeded programs. Installation of the following programs: Picasa Photo Suite Superantispyware Malwarebytes CCleaner Free Registry Cleaner Logmein Remote Support Defraggler Scanned and Removal of all spyware and adware UN-installation of Nod32 and Installation of AVG Free. Updated and Scanned the Hard Drive. De-fragmentation of Hard Drive | Biggera Waters |
| Removed webplains virus and repaired system | Highfields |
| transfer files from old hard disk to new system remove complementary anti virus software from new system install trend micro anti virus on new system | Camira |
| Remote Support Removed ESET Nod32 Expired Antivirus and Installed Free Antivirus Programs on All 3 Systems Applied all updates on Zeks computer. StarTrek just needed to be closed and reopened. | Helensvale |
| Reseat memory and removed malware | Nundah |
| Removed and reseated RAM individually. 1x 2GB DDR2 PC2 6400 RAM faulty - Removed Removed Internet Explorer unrequired add-ons and toolbars. Clear temporary files/temporary internet files Ran antimalware/spyware scan using MalwareBytes, removed any found items (over 200) Uninstalled unrequired applications/software. Disabled various unrequired startup items. RAM Module to be replaced. | Wallsend |
| Rootkit virus removed | Newport |
| Sophos out of date. last updated 23/4/2011 removed virus CXmal/BadLnk-A updated sophos cleaned up temp files removed various peer-to-peer sharing applications | Rangeville |
| Removed multiple rootkit and adware viruses | Lidcombe |
| Internet not working. Reset Router back to factory default. All working. Tested ok Reconfigured the wireless. Removed Avast Pro Antivirus as it had expired. Installed AVAST Free on both Netbook and Desktop. Installed Picasa Photo Suite on both systems. | Oxenford |