Internet Security & Firewalls

Recent internet/wireless security related services

Removed McAfee Secure access, removed 5 viruses, hard drive and stress test passed. Installed wireless adaptor. As in built wifi faulty, client now can connect to internetBuderim
ran security scans on 2 system both came up 100% clean basic system cleanup and setup ublock on google chromeUpper Coomera
Held the power button for 10+ seconds. Cleaned up system, started defrag and disabled, installed avast for security.Kippa-Ring
AVG Free removed. Norton Internet Security (Not activated version) removed. Driver update removed. Malwarebytes full scan performed and 10 suspicious items removed. Browser settings fixed. Java fresh installed and verified. System tested successfully.Acacia Ridge
HP Compac 8000 PC windows 7 pro fresh installed. Windows 7 pro activated. Windows upgraded to 10 and latest updates installed. Data verified on second HDD. Adobe reader installed . Google chrome installed and configured. Libre Office installed. Avast Internet Security installed and activated.Upper Mount Gravatt
Found that the ASUS security program is causing the problem with MS Office not being able to save. Removed this program by using Revouninstaller. Set default location for Document, Music, Download, Videos to be on the "d"drive as c drive is getting close to full after a restart the Office Docs are saving correctly Also removed software for the canon device no longer used / available for use.Gundaroo
Reinstalled Windows 10 Home and reinstalled these programs. Canon MG 6765 Printer+Scanner Drivers Open Office Acrobat Reader AVG Internet Security AVG Tune Up In addition to the tasks above Copied Pictures and Documents Tested speakers Configured Bakcup Wasn't able to copy emails from Windows Live mail to Windows 10 Mail but copied the Live mail folders on the desktop.Ngunnawal
Repaired user profile, system restore. Run check disk to repair any file errors. Some corrections were made but no lost clusters. Removed old and corrupted security software, not working anymore - possible cause of issue. Calamvale
Found that the emails that are missing have been flagged as SPAM in both google & in Windows live Mail Manually marked the domain as safe & the sender as safe in Windows Live Mail & Gmail. Installed EMClient email program & configured for the email address that received the security code to view the complete c/card details The emails are now comming through correctly in Windows Live Mail as well as EMClientMildura
Reset ip Removed zone alarm Reset the firewall Restart the machine Maylands
Headset seems to be faulty. Speakers and mic are working individually, updated all drivers. Other computer infected, needs cleanup. Got iTunes and Spotify back up, removed multiple security packages, AVAST.Rochedale South
Work around because adobe reader plugin not secure in safari any morrAmiens
Outlook New Profile created and configured. Send and receive tested successfully. AVG Free removed. Trend Micro Maximum security installed and activated. New Farm
Windows resetted Installed office installed mcafee internet securty and configured installed myob account right 2018Karana Downs
IT: Setup Account and admin Setup another user Check Computer Setup PDF Adobe Setup New Microsoft Office 360 Setup Outlook Setup Gmail into Outlook Nitro PDF Pro 11 trial Setup Antivirus AVG Internet Security Arncliffe
Reconnect printer to Wi-Fi. Windows firewall was blocking printing, disabled firewall tested printing scaning.Frankston
Ran adware/malware scan, removed all detected items. Removed avg free anti virus. Removed unwanted programs. stopped un wanted items from starting at startup. Install Microsoft Security essentials as anti virus software. Fix Microsoft updates. Installed Microsoft updates. Re installed iTunes, it now starts with no errors. Ballarat East
Freshstart, installed office 2013, Google Chrome, 360 total security, got bookmarks on Google Chrome.Redcliffe
fresh start after HDD failure after cryptolocker infection SSD died mid way thru encryption process no data recoverableBurleigh Heads
fresh start after cryptolocker virus move important data to external and remove file rename so pos system can attempt to access files f they arnt encryptedBurleigh Heads
Fix the browser issues Updates configured printer setup and installed other browsers removed unnecessary security softwaresFlinders View
Malwarebytes full scan performed and 242 suspicious items removed. Trend Micro Internet Security installed and activated. HP Printer new cartridges installed and tested. Startup services checked. Taringa
Performed system clean up & optimization Examined Windows Error Logs - nothing important like hardware faults have been reported. Ran CHKDSK on HDD & passed sucesfuly Removed Avast & Installed Webroot Security - Ensured Webroot is scanning & reportingh back to central console Aberfeldy
Removed unwanted program Reset browser and cookies Reset the allow less secure app settings Tested the emails Balcatta
Set up and verify port forward Check security camera connection from phone Yatala
put new thermal on the cpu cpu was protecting itselfEdens Landing
Desktop was in tablet mode, changed back to Desktop mode. Check antivirus and malware protection - OK. Check printer function - OK. Upper Coomera
Suspecting HDD is faulty as previous attempts and my attempts had failed - Replaced HDD with another (used) HDD, no problem installing Windows 10 Pro in UEFI/Secure Boot - Discussed with client and decided to use a new SSD rather than the used HDD North Adelaide
Fresh start of a new pc connected to two screens installed office installed basic software installed and configured outlook and printer set up back and security programDuncraig
System runs Windows XP. Run Checkdisk to repair error, system now boots up. Computer security for internet is obsolete. Customer happy to have it working for now until decision on new one is madeTweed Heads South
Customer was visited, device inspected: device recognizing hardware changes but unable to connect through any localized network. Drivers were sourced, configured and updated accordingly, and the security of the network was also reconfigured in order to restore functionality to both LAN and WLAN components.Oonoonba
Cleaned up pc serviced and scanned Uninstalled chrome as it was not working reinstalled chrome Checked stabilty - fine Security - fine All good amd working just need to clean up desktop shortcutsAshmore
Old HDD repaired. Data transferred and verified. MS Office 2016 installed and activated. Two POP3 accounts configured on Outlook and tested successfully. Trend Macro Maximum security installed and activated. Enoggera
Cleaning up internet connection, everything was disconnected due to water coming into the premises. Computer, firewall, modem, switch were all disconnected and needed to be sorted out. Unable to restore phone though.Woodridge
Checked the wired connection, NIC is unable to ping / resolve the host but able to ping the router and dns Client had a wireless adapter, enabled and checked the network connectivity Removed Avast software and enabled Microsoft Security essentials software, updated and performed a quick scan Reset network settings and restarted the PC to ensure that the internet works fine. Tested the internet and youtube connectivity.Windsor
Fresh start - Clean installed windows 10 transfer data - Upgraded memory to 12 gb added 8 gb ram - Put in Kaspersky Internet Security (3PC 2YR) Brunswick
Upgraded to SSD Install windows 7 configured printer and basic software Installed trend micro security programMelville
System restored back to 13th Feb 2018. Service carried out onsite to repair system files and improve stability. Hard drive checked no errors Repaired Norton Security.Pottsville
Did a restore to an early point, turned off automatic updates and transferring aan important folder to an external hard drive. Suggested getting an icloud storage (OneDrive or Dropbox) to secure files even more.Bellmere
Client outlook was not activated Spoke to Microsoft and found the Outlook ID used to install Microsoft office actually belonged to previous technician for which client dont hold any information Purchased and activated new MS office Checked clients phone settings Installed security program and performed scan Installed WD/Harddisk unit Checked the tablet Pc for errors East Fremantle
Windows was reloaded back onto machine along with customers photos and security updates. Machine now functions as new.Kingscliff
Setup HP slim desktop Installed Firefox Installed malwarebytes Connected to Internet Installed shadow protect Customer to copy files over later Joondalup
- downloaded and installed windows updates - full system scan - checked disk for anomalies and errors/bad sectors - deleted unused registry Ran disk optimisation to remove any unwanted files to free up space - removed potential malware called "malware live protection" - reason: unknown publisher, running in the background unwarranted. Glebe
Configuration of email and test that emails are working correctly Installation of Webroot SecurityCooloola Cove
Virus/Malware removal causing issues with slow operation of computer. Multiple items taking advantage of Norton Security so removal of Norton was required. Machine much more responsive. Office repair was performed and Outlook now sends and receives without issues.Tweed Heads
Firewall was blocking traffic. Reset to factory and tested opening links with customer . Restarted machine and works correctly. Murarrie
Windows OS was corrupted Recovered os and uninstalled unnecessary security software. Installed and patch internet security Checked wifi printer Walloon
Reinstall sound driver Installed security Installed I tunesInnaloo
Enabled less secure apps access to gmail account Ensures that computer, iPad & phone are accessing gmail correctly Setup new backup schedule on to external hard diskMount Martha
Checked the PC and changed passwords, deleted local user account that was created unexpectingly. Scanned pc for any malware using both malwarebytes and ESET security program.Bray Park
Diagonised the Pc that has no operating system installed Installed a fresh copy of windows 10 Updated the system Configured printer Configured security Configured emails Set up back up Ocean Reef
1) Google (gmail) had changed their "use less secure apps" facility for no reason other than they can to NOT use "less secure apps". Turned it back as as it was since June 2017 and Outlook 2003 is now working again. 2) Setup email on new computer with Outlook 2010 to [email protected] and that now works. 3) Installed/downloaded Epson XP-420 to print from new computerYeerongpilly
Checked pc, applications, emails and MYOB, changed MYOB by adding a password for more security. Updating of passwords fixes most email hacking problemsCaboolture
Removed several adware/spyware items with removal tools. Updated Windows as it was not running latest security patches. Machine is now infection free and browsers now function correctlly with no pop-ups or browser hijackers. Tweed Heads South
Customer visited, device inspected. Cables secure, through further inspection it became apparent that the issue was being derived from the Graphics card. Most recent drivers were sourced, downloaded, and successfully installed.Annandale
for 2 gmail accounts i enabled the allow insecure applications setting in gmail to be turned on after enabeling this the gmail accounts were recreated in outlook & this time the username and password have been accepted and the emails are now workingDarling Downs
Set up gmail in outlook and turned on less secure apps, tested send and receuve - all ok Virus scan removed 65 items and 5 fake free driver scan programs Installed windows update 1709 Cleaned up start up itemsPeregian Springs
Set defaults fr pdf files to be open by acrobat reader - opened several PDF files from different locations in the system and ll opened correctly Reconfigured the HP printer so it was plugged into the Telstra router instead of directly to the computers ethernet port Downloaded & installed the HP printer software & configured the printer to work on both the computers. Endured Security is running the latest editionHighton
Gmail account has started blocking insecure applications for no reason. Enabled insecure apps to connect as per Googles requirements to make outlook connect. It took a few times of choosing "allow insecure apps" before the setting change stayed selected. Garry sent a couple of emails from his computer to another address and they came through on a different device & new emails have come into outlook on his device Ashtonfield
Replaced the hard drive that was provided by client Installed os from apple care protection plan Looked at a macbook air did a dianostics and there is no issues with hardware it is to do with the operating system client is going tp see the geniuse bar Wavell Heights
Old HDD connected externally and data transferred. Data verified. MS Office 365 activated. Trend Micro Maximum Security installed and activated. Ormiston
Configured Google security setting and email account on multiple devices Hornsby Heights
less secure apps turned off enable less secure apps and emails function normally configure network share so client can send invoices from both computersMermaid Waters
clean up all software and check firewall is on. setup password on router, chkdsk run and clear space for performance Thomastown
security update that effects outlook 2010 on windows xp was the issue uninstall update disable future updates and outlook works as normalNerang
Cpu running 100% Internet Speed Download 4.05 Upload 0.28 IT found 2 Antivirus install Uninstall both and reinstall Trent Micro Internet Security only Scan Antivirus HDD running 100 % Disable windows settings Tweak Ethernet port for internet speed Download 4.31 Upload 0.31 Get customers to check. Customers is happy with the speed Bass Hill
Outlook not connecting with gmail after change of Gmail password. New password has been entered into the Outlook account setting. 1 - Confirmed that new password is working in Gmail website. 2 - Gmail: Found that insecure app connection is turned off - enable this. 3 - Tested Outlook and now emails are coming in. Closed Outlook & reopened - reconfirmed that emails are working still. 4 - Confirmed that Office 365 is up to date.Highvale
New PC installed and configured. Data transferred from backup and verified. Old PC HDD partition is crashed. Data recovery service is required. MS Office 365 installed and activated. MS Outlook configured and tested. McAfee removed. Trend Micro Maximum security installed. Victoria Point
Computer infected. Run virus checks and removed any infections found. Run check disk and system file checker to repair any file and HDD errors. Uninstalled Norton and run Norton removal tool to remove any remnants left. Installed Kaspersky Internet Security trial, updated it and run initial scan.Springwood
Windows 7 fresh installed and activated Data retrieved and verified Eason printer/scanner installed and tested. Incredimail installed and configured AVG security installed and activated Windows 7 backup configured Stafford Heights
System needed to have drivers updated - Changed screen resolution to be Norton is installed - Ensured that the program is the latest version - Ensured that the definition updates are current Also installed Webroot Security - Installed Webroot for Chrome also - Ensured system is reporting back to central console System is running well after drivers were updatedBairnsdale
Fake security warning removed. Browser settings fixed. System startup checked. Malwarebytes full scan performed and one suspicious item removed. System tested successfully.Bellbowrie
HDD had come loose secure HDD in place and system booted normallyVarsity Lakes
Microsoft account reset Microsoft office home and student activated and tested McAfee security removed Windows PIN number configured Victoria Point
Gmail account recovered. Gmail app for desktop installed and configured. Google Chrome configured. McAfee account password reset. McAfee Internet security installed and activated. HP printer/Scanner tested successfully.Kenmore Hills
Found there are 2 files on the system that are causing the system to run badly. Confirmed that files are virus's Disabled the virus & removed the services and files. Offered to provide monitored virus protection that protects against this type infection as well as others but was declined by client.Mundingburra
Check passwords. Update security info.Mandurah
Tried to fix Windows Boot up issue in safe mode, but it was not successful. Finally restored system fromShadowProtect backup files.West Pennant Hills
Setting up email on Samsung tablet and attaching the keyboard. Uninstalling left overs of AVG and uninstalling Trend Micro. Installing Kaspersky Internet Security trial.Rochedale South
Task: Setup security camera. Helped Doron to setup security camera with new Netgear AC1900 router, Tested and verified security camera operational with him on his phone, working fine.Jandakot
Windows upgraded to 10 and configured. All Norton applications removed Trend micro maximum security installed. Software should be activated by vendor Victoria Point
Data transferred from old PC and verified. Windows 10 configured on new PC. MS Office 2016 Home and Business service installed and activated. Email accounts configured on Outlook and tested. Email archive and contacts imported. Fujix Xerox printer/scanner connected to WLAN and installed on PC. SMB protocol configured and scanner tested. Google Chrome installed. Adobe Acrobat Reader installed. Trend Micro Maximum Security installed and activated. Mcdowall
Performed a fresh start, re-install Windows 10 after formatting hard drive. Machine cleanly installed with no viruses. Updated windows security and installed Malwarebytes and Super Anti Spyware. Hastings Point
ONSITE - attempt repair windows 7, malware found and serviced but still faulting. Installed Windows 10 and downloaded Office ok, installed Chrome, tested downloads ok. No data backup was required. Installed Kaspersky Internet Security and activate.Martin
Helped with email password issue. Did a malware check and removal process - removed malware & Mac Keeper. Loaded Kaspersky Total Security & activated 2 year subscription. Printer not working great - suggested replacing. Maroochy River
Error: Itunes update error. Logged onto the computer, downloaded and tried to install latest version of ITunes (failed), First installed windows 8.1 security updates, removed old version of ITunes, downloaded and installed latest version of itunes through apple software updates, Setup to sync her music from the computer to her Iphone, Tested and verified computer and itunes operational with her, Working fine.Clarkson
unit not powering on after windows update uefi secure boot issue. addressed uefi secure boot. rebuilt boot partition fresh start computer.Surrey Hills
*Lenovo F0BC *Windows got no boot able device -Repair from WinRE = no go -System restore point 06/12/2017 = No go -change the BIOS settings UEFI HDD 1st boot drive Secure Boot disable *able to see Windows running *change couple settings for Performance Newtown
No need for data transfer. Cleaned up folders. Checked email. Primary mail client is Thunderbird. Setup backup program, process. Installed adobe reader. Removed McAfee, discussed antivirus program to replace it with. Trend maximum securityMount Eliza
Reverted system to a restore point of about 10 days ago, took a considerable time to restore but now OK - Used removal tools to remove AVG & Malwarebytes - Install TrendMicro Internet SecurityHappy Valley
Run virus scans using various tools and removed any infections found (300+, pups, browser infections and malware). Uninstalled all avg products and run removal tool. Installed Kaspersky Internet Security trial, updated it and started initial scan.Macgregor
System was running a very old version of IOS Upgrades system as follows: - OSX Sierra the - OSX High Sierra After installing High Sierra the system started working correctly and the problems that were original occurring Installed Webroot Security and ensured it is working. Albury
Installed printer and scanner on 2 computer - Test ok. Removed old printers. Installed internet security on Mac. Lansvale
Run various virus scans using different tools and removed any infections found (400, malware, pups and browser infections). Removed corrupted webroot Security. Started windows 10 update 1709. Customer will continue on it. Installed Kaspersky Internet Security trial, updated it and started initial scan. General file and registry clean.Greenbank
Windows 10 Fall Creators update installed and activated. Kaspersky Internet Security removed. Google Chrome installed and configured. Adobe reader installed and configured. Data retrieved from USB flash memory and verified. Browser tested on alternate networks successfully, Telstra Home connection is not fast enough. Download speed around 4Mbps. Raceview
recover gmail. reset credential data install new protectionBlackburn South
Rollback graphics. Fix display brightness. Clean up and check firewall settings. Check backups.Greenfields
Norton 360 backup had used all the space on C: Drive which had left no space to work with. Had to uninstall Norton 360 suite and work with Windows Defender Security. File shredder required to delete backup files Norton had created and will take quite an amount of time. Left machine deleting files and should see quite a substantial change and get back approx 300 GB of space.Tweed Heads
Troubleshooting issues with desktop computer. System infected with malware. Run various virus scans using different tools and removed any infections found (200+, malware, pups, browser infections). General file and registry clean. Run system file checker and check disk to repair any file and HDD errors. Installed Kaspersky Internet Security trial, updated it and run initial scan. Updated Windows 10 to the latest service pack and updates.Salisbury
Set default OS to Windows 10 Deleted extra Windows 10 boot entries via MSConfig Uninstalled Reimage Protector, Reimage Repair, Driver Update, Slimware Utilities, Slimcleaner Plus, IMVU Avatar Chat Client Installed CCleaner free edition Removed 4GB temporary files Removed redundant registry entries Created system restore pointAltona