Internet Security & Firewalls

Recent internet/wireless security related services

DescriptionSuburb
-check the configuration of client's iMac10,1, OSX 10.6.8. try update google chrome and install antivirus software, but they don't support OSX10.6.8 any more; -turn on the firewall as an alternative security solution and give suggestions for secure access internet banking. -client's iMac 10,1 with OSX 10.6.8 satisfied OSX 10.8 system requirement, this upgrade would be free via Mac App Store.Eastwood
Two users created on Windows 10 Windows configured. Microsoft Office Home and student installed and activated. Norton Security installed and activated. HP Printer/Scanner Officejet Pro 6830 installed and tested. Data transferred and verified. Ascot
Installed Trend micro on multiple devices. Removed existing security packages and cleaned up infections.Algester
Macfee security firewall was blocking the internet reset firewall to defaults and internet from IE and google chrome now working ok printer tested ok Hillarys
Installed setup on PC. Connected to old PC and transferred email and documents files across and installed Office Suite and Norton Security. Also uninstalled other Antivirus program initially installed.Cremorne
Removed unwanted virus programs Removed notron add on in outlook Installed kaspersky total security Landsdale
[email protected] -> changed password [email protected] -> not changing [email protected] -> unable to change: MUST contact Sensis to have this changed AVG is installed & I have turned on Windows Defender also to provide another layer of security for the system. Installed Spamfighter free edition to assist with the Spam that is coming in Invermay
HP Envy Beats SE AIO, freezing, stuck at logon screen, diagnosed as failing HDD taking offsite for hdd upgrade. OFFSITE : Disassemble and prepare for data transfer. Installation of new SSD. Installation of Windows 10. Security and program updates. Installation of Office 2013. Restoration of email accounts. Transfer of data. Test all operation. PASS. Prepare for return to customer. ONSITE : Setup and test all operation. PASSTemplestowe
Helped fix email issue - email compromised. Spoke to Telstra - reset password - updated in email and on modem. Loaded Kaspersky Total Security & activated 2 year subscription.Flaxton
Removed the avg as well as avast internet security programs Reset google chrome browser Removed unwanted extension Refreshed the network adapter settings If problem persist recomending fresh start Yangebup
Fix imap on mobiles. Fix outlook security zones. Fix file sharing.Secret Harbour
one of the email accounts has been locked by microsoft & microsft are not even sending security code to phone for this account due to the severity of the spam being sent out changed passwords on the other 2 email addresses created new profile for outlook and configured outlook with the 2 working email addressesClontarf
reset firewall and manually assigned IP address and DNS computer connected to internet as normal basic system cleanupGuanaba
antivirus malfunctioning remove antivirus and windows functions normally install Microsoft security essentialsLabrador
Fixed firewall and network settings, setup USB Ethernet Adapter, setup printer Balnarring
- Cleaned up start up app and services - cleaned up temporary files - Removed aware apps universals driver and pccare - Ran security scan and cleaned up ad warehouse and pccareMitcham
System loaded in safe mode. Unnecessary security application removed from system (Sophos Home and McAfee Security) System restarted in normal mode and tested successfully.Taringa
Refreshed the surface pro and installed requested programs and security softwares Atwell
Task: Setup Windows 10 computer. Initiated and installed Windows 10 offsite, Setup Gavin's basic user profile, Downloaded and installed the following applications, Setup computer onsite, Print and scan Test page (Success), Sent and Received test email (Success), Tested and verified computer operational with Gavin, Working fine. Application: JAVA, Acrobat Reader, 7ZIP, VLC Media Player, HP Photosmart Drivers, Trend Micro Security, Microsoft office 365 HomeSouth Perth
Cleaned computer. Removed McAfee. Enabled inbuilt AV and checked firewall.Halls Head
New PC installed and connected to WLAN. MS account configured. MS Office 365 installed and activated. McAfee Trial version removed. Trend Micro Maximum security installed and activated. Trend Micro configured and activated on smart phone. Epson Printer / Scanner installed and tested. MS Outlook email account configured and tested. Upper Mount Gravatt
Setting up computer in new place and made sure it's starting up and connecting to the internet. This is a Windows VISTA computer with limited security, customer is aware of this.Marsden
HDD crash - replaced HDD & restored from Shadow Protect volume backup. All workingMaroochydore
windows was freshly install. installed internet security 360 also added protection extention to browser. email contact unable to recover due to pst files over written.Burwood
Issue: too slow browser. -------------------------------------// AVG free antivirus removed. Malwarebytes trial removed. Startup services fixed. AVG internet security downloaded and installed. AVG internet security activated. Web browsers tested successfully. Clayfield
Wifi printer installed Tried to fix security system but is missing a cable to connect to the mais routerBenowa
email service can not be addressed due to provider security issue. perform systme fresh start for computer.Ringwood
Updated security and fixed eway browser cache. Installed chrome. Crows Nest
Cleaned up virus and malware. Updated avg security. Cleaned up the pc for better performance. Installed security on user mobile phone.Glebe
Installation of Antivirus, reconfiguring wifi router and making secure the networkFerryden Park
reset router, renter router info login password, Remove firewall rule, setup lan dhcp , test with ping and tracert command to check the problem.Coburg
Downloaded vlc and made it default for AVI files. Emails not working through work wifi, believe it is a firewall issue but have no access, backed up phone contacts to Gmail account to assure has a back upNorth Fremantle
Change all passwords Secure system Change BigPond, NetBank, Hotmail, GMail passwords Purchase MBAMRichmond
- Transfered data from old Mac to new Mac - Migrated iTunes library - Installed Norton Security - Installed printerKellyville
Onsite- restarted S7 Samsung, removed Power Security, tested ok. Gen service- removed malware from PC.Carlisle
Installed AVG internet security and CCleaner. Cleaned the machine. Found several malicious files on the machine. Customer lost contacts from outlook 365. Found contacts on the local machine. copied them across the outlook 365 and they seem to be synchronising at the time when I was finishing job. There are over 7000 items to synchronise therefore, had to let in sync as in may take hours to finish. But confirmed that slowly slowly contacts are appearing on ipad as it was syncing. Breakfast Point
MS Outlook 3 email accounts [email protected] -> unable to send email & crashs outlook -> changed outgoing mail server to ssl security & now its is working correclty Beck sent an email from each of the accounts to her personal account as a test and they were received correctlyEndeavour Hills
-Scan computer against hacking tools -clean viruses and trojans -enhanced system security and users profiles Moonee Ponds
Removing popups Configuring internet security sort out scanning issues refreshing tempWagga Wagga
Removed Trend Micro, expired. Run various virus scans using different tools and removed any infections found (20+ - buns and browser infections). General file and registry clean. Installed Kaspersky Internet Security, updated it and run initial scan, still running at the time I left.Regents Park
Virus/malware removal Re install Trend security Fix minor stability faults and software causing machine to hang and slow response Machine reasonably well for entry level computerCoolangatta
Finding: client have had malware on her iMac and its already fixed by remote help desk of Apple. Just needing to install security on the system. -------------------------------------------// Malwarebytes installed and activated for Mac No suspicious item detected Public IP of home network provided for client Wireless password changed and devices reconnected Gumdale
1- Uninstall Norton 360 2- Install Microsoft Security EssentialsRiverwood
Removed 2 files that are EXE files - Firewall.exe - AntiHacker.exe Checked system for hidden files & folders that could contain virus infection. Performed general cleanup and optimization. TrendMicro is installed & up to date Payment will be made via BPAY Jimboomba
Microsoft Office 365 installed and activated. Outlook account configured and tested. Norton security installed and activated. Microsoft account and Norton account configured. Kenmore
Installed latest version of Norton Security as the program it self is not up to date. Enabled Windows Defender as it was totally disabled. Disabled unneeded startup applications and services After restart the system is starting up much more efficientlyHighvale
Minimum fee for labor. - Examined machine, cleaned from adware, optimized startup applications and services Installed: - Webroot Business Endpoint Security 12 month Subscription - Office 365 12 month subscription. Balaclava
Changing all the password for internet, wifi and modem and computer and remote connection has been off and tuning the the system to protect from external users Glenelg
Some computers lost connectivity to a printing station - Toshiba. Restarted router, computers and printer and all devices connected again. Removed eset firewall on one of the computers preventing the computer to connect to Console administration tool. If issues come back again it's probably related to the windows update or the router losing connections.Marsden
Issue: Can't login to Windows. PIN code not workinng. Password forgotten. ====================================// Disk loaded offline and another administrator created. Password reset. PIN code reset. Alternate admin deleted. Disk loaded offline and system files fixed. Windows started successfully. Avast Free version removed. (Norton Internet security running)Loganholme
Fixed can't browse internet (caused by avg) installed kaspersky internet security 1yrPreston
Check the utilization in Task Manager Check and install new anti-virus and firewall Check the windows updateFannie Bay
reset internet - netsh winsock reset int ip internet tested ok Reconfigured Chrome for safe sites - Optus, Google,Google Account, Youtube Reconfigured AVAST antivirus to not scan secure sites -secure sites were being blocked - tested okEssendon
Issue: Windows not secure. Needs a fresh start. ====================================// HP PC reset to factory settings. Data retrieved and verified. Applications configured. PC connected to WLAN and tested Finding: NBN connection dropped for a few minutes and got back online by itself. If this keeps happening issue should be reported to ISP. (Active8me) Malwarebytes trial version installed. Suspicious items removed form system. Yarrabilba
Examined, Optimized & Cleaned system Installed Webroot Endpoint SecurityChidlow
Fix Internet security O'Connor
Helped fix a email issue on 1 X desktop & Iphone. Problem with some sort of block on Telstra side. Installed Kaspersky Total Security & activated 2 year subscription. Mudjimba
Removed norton security premium as it was interfering with normal start up of windows. Was also slowing pc down considerably. Downloaded and printed return forms for returning norton to symantec. Spoke to harvey norman about returnson phone Cleaned pc registry and junk and downloaded somw windows updates.Palm Beach
Helped setup 1 x printer, removed Norton & installed Kaspersky Total Security and activated 2 year subscription. Marcoola
Cleaning and checking malicious and spam things and making the PC secure and safe to use Blair Athol
Installation of antivirus and tuning the Windows and making sure everything is safe and secure Alberton
Installed new SSD Existing HDD data disk F: Created system image Moved data from USB HDD to USB HDD Reformatted USB HDD from FAT to NTFS to create system image Install image failed Installed Windows 10 Installed Windows updates Installed Norton security premium Installed Cannon pixma mx885 with updated drivers for Windows 10 Installed Lenovo software Hoppers Crossing
Finding: Two slow internet connection on PC. McAfee system security removed and reinstalled. Unnecessary applications removed. System tested successfully after re installation.Bellbowrie
Confirmed fault to be with Kaspersky Outlook Addons Disabled these addons and outlook is working correctly I have checked to see if there are any updates for the kaspersky product. Installed webroot as added security. Payment is going to be made through BPay.Mandurah
installed canon printer and tested with a couple of documents installed webroot security & removed threats that have been foundNoraville
Saw problem with firefox not working & also saw that Trend was alerting to a .LNK file trying to run. Investigated & discovered that trend was blocking a Ransomware application from running but could not remove the threat. Found the ransom note (it was dated 19/11/2016) and proceeded to clean the system using Webroot Endpoint protection After threats were removed I uninstalled & reinstalled firefox & confirmed that the rest of the machine is running well Mittagong
HP All-in-One PC disk was crashed. New Hard disk installed on PC. Windows 7 Home premium installed and activated. MS Office 2010 Home and student installed and activated. MS Publisher installed and activated. Norton Internet security installed and activated. Windows important updates installed. Windows backup configured. Data restored from backup and verified. Epson Printer/ Scanner installed and tested. Webmail browser configured and tested. Shailer Park
Fix MAC, exchange ,telstra , aip accounts. Security recomendations. New Farm
Diagonise the computer that was on the recovery mode tried reverting the settings to previous(unsuccessful) Check Disk Restarted the PC was running slow Refreshed the Computer after backing up data and updated it installed basic software requesting client to install Microsoft office and security programs Armadale
Issue: Too slow browsers. =====================// McAfee security removed. Malwarebytes installed and full scan performed. System tested successfully. Coalfalls
Completed initial setup wizard on DVR Positioned security cameras correctly Tested - all okRedcliffe
the problem being experienced is caused by a ms update introduced are the 15th of June 2017 & seems to be primarily effecting ASUS computer system. Installed Firefox & updated google chrome. Ensured google chrome is default browser. Removed Norton as it is not functioning Installed & configured Webroot Monitored Security Service Woolgoolga
Update Internet securitySouthern River
Compaq All-in-one Desktop Windows 7 Brother printer Installed printer by USB Setup Windows live mail Panda security issue Uninstalled AVG 2012 Uninstalled Panda security Dnwloaded and resintalled antivirus Burleigh Heads
Upgraded HP Desktop with: - Intel Solid State Drive - Corsair Power Supply - New System Case Fan Installed Windows 10 Installed Eset Internet Security Installed Office 2010 Transferred Data from previous HDDBardwell Valley
Email Configuration on Computer and two tablets. Antivirus Installation. Trend Micro Internet Security Clean Unwanted softwareHebersham
Uninstall expired antivirus programs, installed avast. Setup new gmail account as forgotten password. Reset security on Outlook account. Cleaned up unneeded extensions ub chrome. Updated chrome, windows mail app. Mccrae
Issue: Print preview page not loading fast enough in Adobe Acrobat reader. ==================================// Adobe acrobat reader reinstalled. Printer network settings reset and reconfigured. Printer /Scanner full package reinstalled. Trend Micro Internet Security reinstalled. Startup services fixed. Print / Scan tested successfully. Stapylton
Onsite - connected pc and printer with Wifi to NBN. Test printed ok. Malware bytes - 13 items, Ccleaner 373 items and 7GB. NBN speed 23Mbps. AVG Free ok. Removed uTorrent, AVG PC Tuneup, Security Toolbar. MSconfig - disabled startup items. Restarted, 3-4 minutes restart, longer if updates running is normal. Plan restart weekly for convenient time.Como
Install a driver. Set up firewall to allow communication.Darwin
Diagnosed the issue to determine the target machine where the encrypted file is located for data recovery Co-ordinated with the data Recovery team to asses the situation Clone the Server as well as the external hard-disk. Couriered it for recovery. Jandakot
Computer has 2 antivirus packages installed, very slow. Removed Mcafee and left Norton Security. Updated Norton Security. Downloaded and installed printer driver, tested functionality. System is infected, customer doesn't want to clean up system at this point. Will contact us if she wants to remove infections.Inala
Task: Install AV onto Trevor desktop. Logged onto his computer and removed unwanted applications, Downloaded and installed Kaspersky Internet Security, Super AntiSpyWare, Ran full scan onto computer to remove Trojans, cookies from the computer, Helped him to change his Hotmail and computer password, Setup Canon printer, Print and Scan test page (Success), Tested and verified computer operational with him, Working fine.Thornlie
The computer is running very slow at times The embroidery program could only be uninstalled in safe mode & by using revouninstaller. Also removed other programs that are not needed any more. Was able to reinstall the embroidery program after restarting the computer. Installed Webroot Security and removed found threats.Lavington
On-site: Run a number of virus scans using various tools and removed any infections found (5000+ , Malware, Spyware, browser infections, Pubs, ...). Some registry entries needed to be removed manually. Uninstalled various programs including toolbars, Norton 360 (removal tool - expired and corrupted). Run check disk and system file checker to repair any file and HDD errors. General registry and file cleanup. Installed Kaspersky Internet Security trial and run a full scan. Ellen Grove
Did a malware check and removal. Removed Mcafee and installed Kaspersky Total Security (2 year subscription). Removed network card & wireless. Re-installed both cards. All connecting and workingTewantin
Install new ssd hard drive install kaspersky internet security insrall windows 7 and drivers install updates install basic software install office 2010 and emails transferred data to new driveNoosa Heads
making computer secure and tuning windows Hindmarsh
helped client with security and gave system a cleanupCarrara
Attempted removal of old kaspersky however failed. Kaspersky uninstaller not working and used Kasperky Removal tool however failed as well. Purchased newest Kaspersky 2017 Total Security. However installer was failing due to old version still on the computerRowville
Found that the user profile has a problem with the permissions and even after resetting all security settings and permissions for that user the problem still exists I created a new user and this new user is working correctly. Things that need to be transferred to new profile: - All data - Outlook Data files if needed - Other programs may need to be installed into this new user - Authentication of a user for 3rd party application may also need to be performed.Dural
removed teamviewer and have system a general cleanup client did not give scammers access via team viewer so system was secureArundel
Run clean up moved from c drive to drive installed 360 total security run deflagger customized Invocing and Receipt Hemmant
External drive used for time-machine is reporting full & is NOT deleting the oldest copies to create room Disk Utilities is reporting that the external drive has a error. With Margaret's permission formatted external drive and reconfigured the fresh drive as a new time machine. Enabled TSL security on the email address - Tested that emails are sending and receiving correctlyKallista
Reset Internet - wifi tested ok Removed 2gb temporary files Uninstalled avast Internet security conflict with McAfee AV Removed 1249 redundant registry items Removed 2331 malware items Performed system file check - no integrity problems Deleted Ask, avg, avast, slim ware and Comodo folders Installed Glary utilities free version Installed CCleaner free edition Installed Malwarebytes free edition Performed check disk at startup Laverton
Removed trend Removed mcafee Removed intel security passwordRuncorn
Windows 10 Home Desktop PC . Installed TP-LINK AC600 Wireless Dual Band USB Adapter & connected to wireless network. . Checked PC operation, hadn't been updated for a while but generally very good. . Norton Internet Security subscription had expired. Removed and installed TrendMicro AntiVirus 2017 with 12 month subscription. . AdwCleaner found 43 threats, removed.Woodcroft
Reinstated Google 2 step Authentication. Turned on insecure app connection in Google Settings. Generated App specific password - for outlook & performed send & receive test with no problems Removed AVG Removed Avast Antivirus Removed Malwarebytes Installed Webroot trial - computer now starts up a lot quicker. Installed Office 365 in trial mode - Brad needs to purchase Office 365 to get use after trial time. Payment is to be made through BPayCoombabah
Installed office 365 Installed Norton security Aveley
Helped fix printing issue, removed mackeeper & installed Kaspersky Total Security + activated 2 year subscription. Removed 18 virus threats using quick scan. Started MAC OS update to latest version as still on old 10.7.5 version. Client to do update to latest version to enable scanning feature to work via Airprint.Noosa Heads