Whether you accidentally spilled some fluid on your keyboard or dropped your laptop, at geekmobile, we have seen it all and replace keyboards and broken laptop screens on a regular basis. We are happy to assist with repair quotes that may be required for an insurance claim or otherwise.
Recent laptop/notebook related repairs performed by our technicians
| Description | Suburb |
|---|---|
| Laptop was restore to 1year ago by mistake by client. Uninstall software, install Malwarebytes and scan - remove infections. Run System File Checker, check Windows Updates, setup email accounts in Outlook and test sending/receiving. Run Disk Cleanup. | Broadbeach |
| Reloaded windows on laptop. All in One not worth repairing. Job Complete. | Kanahooka |
| Laptop not connecting to internet due to DNS issue. Flush DNS and started to work fine. Checked security and Mdem configurations. | Alexander Heights |
| found network issue caused by software conflict. however, laptop still need to be reset in future. | Blackburn North |
| Unable to perform system restore, system repair Performed data backup 44GB Restored registry from backup Tested startup ok booted to Windows 7 ok Installed Malwarebytes free version on 2 laptops and PC removed malware from systems Configured system protection Disabled remote access Removed TeamViewer Installed CCleaner free version repaired Registry removed temporary files | Point Cook |
| Diagnosed laptop (motherboard is the issue), checked the components of laptop, re-sloted ram, hdd, cmos battery. Will cost as much as the laptop for the motherboard. The hdd is able to be slotted into another computer/laptop to run from the hdd operating system (to check files etc.) | Narangba |
| Laptop is starting on safe mode customer is not going ahead. | Rouse Hill |
| Fresh install windows on desktop and set up laptop transfered files only | Surfers Paradise |
| LAPTOP 1 INSPECTED THE SYSTEM CLEANED THE REGISTRY CLEANED THE TEMP FILES RAN MSCONFIG RESTARTED AND TEST BOOTED WITH SUCCESS. DISABLED SUPERFETCH. REPLACED SCREWS ON BASE. LAPTOP 2. SYSTEM UNECONOMICAL TO REPAIR. REMOVED THE HDD. DESKTOP SYSTEM UNECONOMICAL TO REPAIR. REMOVED THE HDD. | New Lambton |
| Service and cleaned laptop and removed spyware. Reset microsoft account password | Surfers Paradise |
| Error: Email issue onto her laptop. Found out her OPTUS network IP was listed under blacklist, rebooted the router, re-setup outlook settings, Sent and Received test email (Success), Tested and verified outlook and internet operational onto her laptop, working fine. | White Gum Valley |
| Issues HDD not detected BIOS not detected Tried to re sitting the driver Found the bridge for the HDD connector is broken Install the laptop HDD to a dekstop | Lillifield |
| 1) Brother MFC-L2703DW was cabled up with an ethernet cable as well wi-fi. Some printers don't like having both setup. 2) Disconnected ethernet cable. 3) Pinged printer on 192.168.0.9 and all worked on both laptops. Windows 10 and Windows 7. Tested printed ok on both. Adam printed from Windows 10 several docs when I was there. 4) Printer is on the older side but if it works then keep it. | Coorparoo |
| Setup new laptop, uninstalled McAfee, install software, create shortcuts, install printer - test printing/scanning. Setup email - test sending/receiving. | Biggera Waters |
| Screenreplacement on Toshiba laptop | Cherrybrook |
| Laptop boots to Windows, rebooted to Safe Mode and removed AVG, removed software. Rebooted to Windows, install Malwarebytes and scan - remove infections, check hard disk health - 92%, run System File Checker, run Windows Updates. Update drivers. | Pacific Pines |
| INSPECTED THE LAPTOP. HDD FAULTY. ATTEMPTED TO ACCESS DATA EXTERNALLY WITH NO SUCCESS. | Wallsend |
| Laptop about 6 years old. Laptop is overheating and HDD lost clusters. Unable to repair current installation. Repaired HDD. Data backup. Customer supplied windows 10 Home, re-installled windows 10, updated it, installed various free programs for functionality, installed motherboard drivers and installed Kaspersky trial for virus protection. Let Customer know that laptop can die again as HDD can fail again and the heat issue has not been fixed. | Heritage Park |
| - Configured WiFi printer and scanner - Backup laptop | Chiswick |
| Replace laptop screen | Golden Grove |
| Examined system - Keyboard is making system click but there is no response on the screen Disconnected the laptop Keyboard and connected a USB keyboard - everything works fine with external keyboard. New Keyboard needed & has now been ordered | Aspendale |
| Installed antivirus software on Windows XP Configured Wi-Fi on laptop and mobile devoces | Dundas Valley |
| I returned to customer's home after she received correct RAM and upgraded RAM on her laptop. | St Ives |
| Setup new laptop, copy data across, install software, setup email, activate office. | Worongary |
| Hp laptop issue is with power Drained the power tested the pc to see if it¿¿¿s charging Toshiba laptop removed the unwanted program and updated the software Issue with harddisk needs new harddisk and fresh start | Tuart Hill |
| Connecting printer to the wireless router, setting up printer on desktop and laptop. Testing functionality. Locking in printer IP on router. Installing WhatsApp on desktop and laptop. Starting backup to external HDD. Installing Remote Desktop on laptop. | Runcorn |
| Laptop had been reset back to factory default. Uninstall software, installed software, setup email - test sending/receiving, install printer - test printing. Copy Favourites from backup. Remove password required after sleep. Create shortcuts on Desktop. Check hard disk health - 100%. Run Windows Update. | Ashmore |
| Configure reservation in router for printer. Remove printer, drivers, and ports on 1st laptop, reinstall printer, test printing. Restart router, connect to wifi on 2nd laptop, uninstall McAfee AV. Test email from 3rd laptop, uninstall McAfee AV. Uninstall McAfee AV on 4th laptop. | Mudgeeraba |
| fresh start on new laptop | Carrara |
| Uninstall 2 antivirus programs, install Malwarebytes and scan - remove infections, run System File Checker, disable startup items, remove bonjour software, check hard disk health - 100%. Install iCloud, upload contacts to iCloud from old phone, connect new phone to iCloud and download contacts. Factory restore 2nd laptop. | Tallai |
| I visited this client for the second time to retrieve data from his laptop. System is Dell E7440 and has LMT-256M6M mini SATA HDD and using MSATA to SATA converter. I connected hard disk and MSATA to SATA converter to an external enclosure and no hard disk detected on laptop. Mini SATA disk could be crashed but it needed to be checked directly to recovery machine to check. Client preferred to take it to the IT support of his company. | Geebung |
| Issue: HP Laptop screen is cracked because of physical damage in the school. ===================================// HP 15-AW013AX Screen replaced. System tested successfully. | Redbank Plains |
| Installed scanner & printer software for canon MG - 7560 printer on desktop and laptop tested ok | Williamstown |
| No power to laptop. Checked with working power adaptor. still same. removed battery and all other peripherals and tested. still no power. Faulty system board. Customer does not want to replace motherboard as he is going to buy new laptop. | Chipping Norton |
| 4 yrs old laptop (harddrive died) diagnostic fee appled | Alphington |
| Client laptop is 10 plus years old, it is close to over heating, suggest to client to buy new PC in next 6 months. Suggested PC should have a 3 year warranty. Further more i suggest to client to talk to telstra as her internet speed is very slow at 2-3 Mbps, this is too slow for a normal ADSL connection Also suggested to client to look at cloud backup.(one drive) Removed 12 viruses and 2 fake programs | Palmwoods |
| DocuPrint M225 dw installed on WLAN and configured on Laptop. Canon MX726 installed on laptop. Print and Scan tested successfully on both printers | Indooroopilly |
| Error: Keyboard and Mouse stopped working. Logged onto the user laptop, Found out updates were waiting for install, Installed all needed updates and rebooted the laptop, Tested and verified keyboard and mouse operational with him, Working fine. Internet working fine in his Brother's place, tested and verified internet operational too. | Floreat |
| User profile created, unable to login with the use account. So took the hard drive out of the machine Supplied and copied the data to a USB drive. Setup the second laptop with the Optus USB stick modem Checked the computer functionality. | Margate |
| 10yrs old pc. Harddrive taken out to transfer data to a new laptop | Thornbury |
| setup 2 laptops and move old laptop HDD into external enclosure | Clear Island Waters |
| SONY laptop reset to factory settings and Windows 7 installed. Laptop upgraded to Windows 10. Windows updates installed. Data retrieved and verified. | Heathwood |
| Fibre optic WAN connection tested directly on laptop. Internal cabling tested.. Two routers checked to configure on WAN service. Netgear router configured. LAN, WLAN, WAN tested successfully. | Yarrabilba |
| Laptop not booting as laptop is not recognizing the hard drive. As the laptop is still under warranty customer will get it repaired with the manufacturer. | Warwick |
| Perform hard reset, connected universal power supply unit, connected external display. Motherboard is faulty. Remove hard disk, install in another laptop, boot to Windows and update drivers, connect to wifi, test internet connectivity. Install hard disk from other laptop to enclosure and connect to laptop, open files. | Remote |
| Checked dell laptop, email settings fine. Adjusted outlook layout. Lenovo PC. Corrected pst file issue. And outlook receive issue. Checked space on laptop Updated iTunes. Ran photo import. Added email to iPhone and iPad | Dromana |
| Cleaned and serviced 2 laptops Removed viruses amd unwanted stuff Insta¿¿led malwarebytes and recomend purchase paid licence | Elanora |
| Eason prints/scanner connected to 4G router and installed on laptop Printer/ scanner tested successfully on two laptops | Victoria Point |
| I performed a system cleanup and did scan customer's laptop by Malware scanner. There were 50 threats on his laptop. The laptop is clean now. | Wahroonga |
| Installed new fan into laptop | Ningi |
| 10 yrs old laptop (harddrive problem) Help transfered important data out to portable harddrive | Meadow Heights |
| Confirmed computer completely dead, pulled laptop apart to inspect, with client permission, humidity or salt damage on bottom side near the cpu. Client will! Need to get a new PC and get a data transfer | Sunshine Beach |
| Updates Malwarebytes license, remove software, run Windows Updates, install iTunes, sync iPad, upload contacts to iCloud, download contacts to new phone, copy photos of old phone to laptop. Install software on old laptop, setup shortcuts, install SP1 for Vista. Troubleshoot Logitech Harmony remote. | Oxenford |
| Setup new laptop Installed anti-virus Configured outlook and all email accounts Configured backup Installed iTunes, chrome and Sonos bar. Connected printer Freed up space on original pc | Hampton |
| Taking laptop offsite to backup and reload Windows. Hard disk has failed. Backed up data. Client will follow up with warranty as it was recently replaced. Client will call once HP technician has replaced the drive and get me to setup laptop and copy data back. | Southport |
| Replaced power jack on Dell laptop | Macquarie Park |
| Dismantle laptop and remove hard drive, backup data to another laptop using caddy. | Biggera Waters |
| Setup new laptop, installed software, setup email. | Worongary |
| Istalled printer cleaned 2 laptops and scanned removed any problems | Worongary |
| Troubleshoot issue, factory reset ADSL modem and reconfigure - test internet connectivity, restart powerline connectors, test connectivity between powerline connectors. Reconfigure wireless router. Test internet connectivity. Connect laptop and iPad to woreless network and test internet. | Hope Island |
| INSPECTED THE SYSTEM. LOGGED INTO MOZILLA. ADJUSTED THE OUTGOING MAIL SETTINGS AND SENT A TEST EMAIL WITH SUCCESS. LAPTOP IS VERY SLOW. | Metford |
| Setup new laptop, install software, copy data from old laptop. Setup email. | Nerang |
| Client PC is a old 1.0ghz laptop this is not sufficient to run a streaming app like Foxtel go, suggested to client to switch to Foxtel now as client TV is smart tv and by pass the laptop issue..was successful connecting client tv to foxtel now, fully tested sports channels. for movies i suggested to client to check out Netflix on his smart tv as it's only $10 per month | Caloundra |
| toshiba laptop mb failure not worth repairing. | Balwyn North |
| Fixed laptop shut down problem | Northcote |
| Perform hard reset on laptop. Turn laptop on and boot to Windows. Client logged in, then WinZip Driver Updater ran and created an issue with the keyboard. Run System Restore. | Southport |
| Diagnosed issues with Windows on laptop Windows partition corrupted Attempted Windows Reset Recovery partition corrupted Completed fresh install of Windows 8.1 Confirmed Windows activated Installed basic programs and runtimes Installed dropbox Logged into dropbox Started file sync | Blackwall |
| Removed drive from laptop, ran recovery program to pull data from drive - due to damage primary drive partition showing as raw. Recovered data, unable to retain file\ folder structure due to recovery process. There will be some file duplicated and possibly unreadable. When drive first started running slow, data should have been copied to an external source. Copied recovered data to external drive - 1TB WD Elements | Patterson Lakes |
| Swapped hard drive in laptop with Samsung evo 860 Install windows 10 home, ran windows updates. Installed Firefox, chrome, McAfee and office. Copied data from old hard drive. Configured outlook to pst and email account. | Seaford |
| Keyboard replaced on HP laptop | Pemulwuy |
| Transferred data from Dell laptop to WD external HDD Dell ePSA diagnostics HDD failed test Uneconomical to repair Dell laptop as also not recognising battery which may indicate motherboard issue | Jacana |
| Need to take offsite for replacing the HDD, do a fresh start due to the laptop has been falling on the ground and broken the HDD, the system won't start. Trouble shooting including taking out the HDD from the laptop and POST was working. | Lilyfield |
| Old packages of Epson removed. EPSON XP 320 connected to WiFi Scanner / Printer installed on Laptop and tested. Printer tested on iPad. | Redland Bay |
| Reconnected the brother printer to the home Telstra wifi IP address is now 192.168.0.5 Printer tested ok on both laptops Reinstalled brother software on Toshiba laptop to enable scan function | Heathridge |
| INSPECTED LAPTOP. HINGE BROKEN AWAY FROM CASING DAMAGING THE SCREEN. RECYCLED LAPTOP AND REMOVE HDD. SYSTEM UNECONOMICAL TO REPAIR. | East Maitland |
| HP ENVY 17 Notebook PC Ser: 5CG4351NW8 Product: F7P64PA#ABG Model: 17-J111TX Examine & test system Findings: Hard disk is not being recognised by the system Confirmed by: Installed another hard disk that is know to work & the computer recognised the new hard disk Connected original hard disk from laptop to another machine and it is not being recognised. | Chelsea Heights |
| USB ports malfunctioned Recovered it Checked other ports and connectivity All problems sorted second laptop excel issue sorted out | Collingwood Park |
| Setup monitor. Removed old hard drive from dead laptop. Copied data to new laptop. Adjusted profile to point to copied folders. Installed avast, adobe reader and office 2013. Setup bigpond email, and hp printer. | Langwarrin |
| - repaired laptop charging port Note: this is not an official fix and therefore no warranty on the repair. | Glenhaven |
| laptop working moved data over to usb stick just in case connected clients system to abc iview sbs on demand and stan ect | Wongawallan |
| Fixed email problem by creating a new .PST file for the account, then imported old emails from old .PST file. Gave Laptop a grease and oil change Installed TrendMicro Internet Security with 12 months complimentary subscription | Reynella |
| Issue is with Laptop screen replaced the screen ETA: 2 Days | Doubleview |
| Installed RAM on 4 laptops | Melbourne |
| Pulled apart laptop and cleaned. Cleaned fan amd removed broken clips and loose screws. | Miami |
| laptop dead move HDD into external enclosure | Upper Coomera |
| Troubleshooting bootup issues. Windows installation is corrupted and needs to be re-installed. Taken laptop off-site for factory reset. Run check disk to repair any file and HDD errors. Recovery partition is damaged (corrupted) and a lot of files are missing. In order to re-install this system it is necessary to get the system restore media from the manufacturer. Customer decided not to go ahead with the re-install due to the cost involved. | Underwood |
| Dell laptop Hard disk replaced. Windows 10 Pro fresh installed and activated over the phone by Microsoft. Windows latest updates installed. System tested successfully. Finding: DVD Drive not working. Old HDD is physically damaged. | Toowong |
| Desktop PC with motherboard GPU fault. Not worth repair. Backup music and pictures to laptop. | Wongawallan |
| Check hard disk health - 100%, remove software, run McAfee Removal tool, install Malwarebytes and scan. Windows Update has applied but needs restart - restarted laptop. Run System File Checker. Disable startup items, disable Windows/Office settings. Run TCP optimizer. | Pacific Pines |
| Attempted to run system restore and reset, hard drive failing. Discussed options on data recovery or replacing laptop. Tested chrome cast on phone to TV. | Seaford |
| Setup the new computer, checked office install downloaded and installed AVG, updated the software Setup Bigpond email and configured the mail. Setup the printer on the laptop via Homegroup setup Restarted the laptop and checked the home group connections Downloaded and installed Google Chrome, Adobe Reader | Bridgeman Downs |
| Removed HDD from dead laptop and added to a PC - Copied all files and folders from user profile Scott, and a number of folders from C:\, to external HDD. - Only issue encountered was the OneDrive folder and sub-folders in Scott profile would not copy, maybe an artefact of OneDrive, however the files were all several years old and should be downloadable from OneDrive in cloud to new PC | Lower Mitcham |
| Ram Upgrade on 4 Laptops | Five Dock |
| Laptop motherboard is faulty Backup data to external drive | Greystanes |
| Taking laptop offsite to backup and reload Windows. Test hard drive - 96% health. Change boot order and connect external DVD drive - Windows boots. Remove software, install Malwarebytes and scan - remove infections. Run System File Checker. Run Dism tool. Update drivers. Disable startup items, disable Windows/Office settings. Repair Office. Run Windows Update. | Burleigh Heads |
| helped client setup new system and cleaned up a laptop | Mudgeeraba |
| Troubleshooting on a laptop. created new user profile and set up new account | Officer |
| old one, diagnosed whole computer, and the customer going to buy a new laptop. | Bassendean |
| I setup internet and printer on laptop.Got test page from printer. | Hornsby |
| Motherboard faulty. Cleaned all contacts and plug in cards. Re-assembled and started PC up. Still exhibiting problem. Owner decided to buy a new Laptop instead of fixing it. | Port Macquarie |