Networks and Wireless Setup

Recent networking/wireless related services

DescriptionSuburb
Set up new passwords for Skype-Telstra-Norton. Set up printer.Clearview
Discussion with Phillip regarding internet connection and Bandwidth, Not getting higher bandwidth from iinet, have also discussed poe switch and 4g connection setup, Internet is working fine.Melville
Setup Network connections. Connected printers via WiFi. Installed network print and scan drivers. Configured and setup new email addresses.Port Macquarie
Troubleshoot PC issue, faulty network card, update drivers. Ordered a usb wifi adapter, will return to install. Setup NBN modem, connect devices to wifi network - 2 x phones, smart TV, and Telstra TV, test internet connectivity.Helensvale
Onsite : not booting. Drive recognised by windows install as 0MB. Installed new drive with Windows 10, not booting. Fresh install from USB, running ok. Connected Wifi ok. Started updates.Welshpool
Configure wireless keyboard/mouse combo. General system check. Check Brother printer operation. Connect HP printer via wifi, and check.Forest Lake
Did some testing the modem was not compatible with Southern phone NBN access locked out. Called Service provider and organised a 99 dollar modem that will work with the NBNLavington
Looked at email users displaying different names and recreated display names to match on each device. Networked computers to be able to share resources.Kingscliff
Bigpond email account, looked up 2 factor authentication, bigpond does not support this. Contact Telstra and changed password to long complex password. Update password on PC and phone.Runaway Bay
Setup smart tv for internet streaming.Kenmore
configured modemMudgeeraba
configured printer via wifiCurrumbin Waters
Modem co figured correctly client has not paid internet billArundel
WIFI protocol fixed on ADSL router. WLAN tested successfully on 3 devices.Birkdale
changed email servers to pop.telstra and emails worked as normalRobina
Troubleshoot issue, restart fibre box and modem router. Called Telstra, Telstra outage with the NBN in the area.Carrara
Investigated lack of WiFi on Desktop. Found that Wifi network card required antennae plugged in. Found the aerials and plugged them in. All good. Lighthouse Beach
network troubleshooting on an pc Berwick
thunderbird issue related to spam filtering was causing disconnect form server due to single spam email updated clients email settings to Pop.telstra.com server address disabled Thunderbird spam filtering to avoid issue in futureReedy Creek
Diagnosed pc, moved important files over to external harddrive, pc has fan running, may of been once off error message. Suggested that after 5 years on average, the PC's hardware starts playing up/not working. Setup router through the modem.Burpengary East
Reset ADSL password and router. Confirmed connectivityBrighton East
removed kaspersky and removed IP configuration on network connection allowed DHCP to take over and emails worked as normalMermaid Waters
Setup Tv with Wifi Setup iPad Setup email accounts on Phone and IpadWallsend
Task: Setup new Telstra router. Setup new Telstra router tested and verified internet and Telephone operational with him, Working fine.High Wycombe
Restart NBN fibrebox, restart modem router, test internet connectivity. Test phone line.Broadbeach Waters
Connected with teamviewer Found that the are 2copies of the printer installed - 1 is connected through USB the other is connected through wifi The USB printer is being set as default by windows. I checked the feature allowing windows to manage the printers, removed the USB connected printer, set the wifi printer to be the default printer and printed text page from the computer and the printed a page from the google chrome browserSomers
Reconfigured network to suit specified IP address scheme and configured devices to suit. Pimpama
trace cable and connected splitter to 2nd adsl connection, test taking a payment on EFTPOS machine.Burleigh Heads
Turned on the wifi Reset the printer Quinns Rocks
Troubleshoot issue, adsl connection was cancelled, traced cabling and connected PC to 2nd router and adsl connection. Test internet connectivity. Test sending a fax through outlook, receiving bounce back from mycloudpbx. Client to follow up with mycloudpbx.Burleigh Heads
Fixed network settings, set up modem/router. Sydney
Reconfigure router to original settings Added wifi extender to networkWoombye
Redo modem settings. Remove McAfee from MAC as it was preventing internet access.Secret Harbour
Wifi issuesSydenham
Installed printer and wireless then fixed email issue. by installing Outlook and installing email accounts and testingTable Top
Soniq TV was not connected to the internet. So have to chase the wifi and Ethernet connectivity. Reset wifi and connected to home wifi. Removed and disconnected the Foxtel box which is no longer needed Setup the TV with Netflix. Tested the direct TV as the channels were tuned.Bracken Ridge
Connect to modem router, reset wifi password. Connect phone and PC to wifi, test internet connectivity. Connect landline phone and splitter, test phone call.Coombabah
Diagnosed printer issue Joined printer to wireless network Removed all old printers from computer Installed printer Tested Installed specific driver for printer Tested Investigated speed issues on computer All hardware in normal levels, though computer has been on for 17 daysTumbi Umbi
Check network hardware functioning correctly. Diagnose incorrect proxy settings. Rectify proxy settings and confirm correct internet operation.The Gap
Telstra changed mail server mail.bigpond.com no longer working client has to use smtp.telstra.com from now onPalm Beach
Network troubleshooting. Cable modem's wifi adaptor defective (customer will contact optus to replace the modem)Kingsbury
Factory reset Wireless access point. Set up access and TV.Barragup
Fixed issue with wifi Connected kindle to wifi Fixed issue with printerCroydon
Reboot router Install printer driver Test all workingFairfield
Onsite: Virtual machine not recognising network adapter, tried many options. Appears to be VM Integration services issue with Server 2003. Software running in browser inside VM - tested ok. South Perth
Task: Setup Wireless Extender. Setup Netgear wireless extender and Chrome cast, Tried to verify Netflix from his phone to TV, Working fine Internet and Wireless Extender working fine Have also discussed Apple TV Vs ChromeCast option.Atwell
Troubleshoot issue, remove graphics card, wifi card, remove hard disks, boot system to BIOS. No hard disk detected, test hard disks, 1 failed, 2 blank disks. Install Windows 10 to one of the disks. Connect second disk and format drive. Update drivers. Suspect failing motherboard as experienced intermittent issues trying to get Windows reinstalled.Varsity Lakes
Task: Setup Internet account Reset ASUS router to the factory default, re-setup ADSL account, Tested and verified internet operational with Andrew, Working fine.Canning Vale
Install printer and connect it via networkGuildford
Boot PC to Windows, check network connectivity, open internet and browse, check network drives, remotely connect to server using RDP connection. Repatch network port for printer, test printing. Connect spare network port to switch.Upper Coomera
Adjusted IP address on new Telstra router. Connected printer, sonos, TV fetch TV and DVD player to Wi-Fi networkMornington
Resolved network drive not being visible by enabling one of the services that impact on displaying the drives or not to other pcs.Caboolture
Reset Netgear router to factory default and power cycled Optus Surfboard cable modem, setup WAN interface to Netgear router. Tested LAN and WIFI OK. Beverly Hills
Unpacked and installed printers. Reconnected printers via WPS. Setup network and wifi. Reconfigured officeGlen Waverley
No internet due to faulty modem. Set up internet on new modem router and started to work. Joined printer to network via WiFi.Hillarys
Set up 2 Gmail accounts to run on Firefox internet browserUpper Coomera
Set up new desktop PC with monitor keyboard and mouse. Set up and test printer/scanner. Left Microsoft Office installing for customer to finish. Set up speakers and connect to wifi. Carrara
Removed the network installed printer Printer is connected via USB - Printed several test pages correctly from - Word, Excel, Webmail. When the printer was connected via network it could have had a problem because there was a vpn turned on with, A VPN sends all network traffic out through a specif route - eg: print request sent to network printer but would not get to the printer because the request was being sent outside of the network to say Melbourne.Torquay
Installed new drivers. Drivers would not install correctly on wireless connection to printer. Power cycled printer and connected printer via USB cable. Installed drivers ok. removed usb cable and tested printing and scanning using both scan methods, ie press scan button on printer and control from HP app on PC. Set printer to be default printer. Sunnybank Hills
Set up and finished networking for myob and pc connections Burleigh Bc
After getting computer connected to internet again performed a good clean up and optimization.Strathfieldsaye
Emails not working due to suspended account. Spoke to Telstra and raised the issue. Fixed network sharing issues on one computer. Tested and working fine.Ballajura
Reset modem and tested okReynella
Reset modems, configured windows vista, renew ip configured ip. All working found fault with modem not authenticating with server, new wifi may resolve issue but a new modem from optus singtel will resolve issues with IP leases. Tested devices online at 1:32pm.St Albans
Clean up. Set up Outlook. Update router. Set up acrobat reader.Wannanup
I performed system cleanup and installed new internet extender in customer's home. Westleigh
Added bigpond mail to MacBook using imap settings cleaned up 20k emails. reset apple ID password Added apple ID to MacBook. Added bigpond email to phone. Tested syncing if email over 3 devices all working. Went over moving folders from mac to imap folders Safety Beach
Installed office 2016 and registered Un-installed McAfee and installed Trend Attached printer to Wifi and installed drivers on PCPacific Pines
Set up new modem set up the printer tested the printerBalcatta
I reinstalled Windows os and all required programs. Then I talked with telstra to get to customer's email through webmail. Finally, customer could login to his emails successfully.Hornsby
Setup new computer, install required applications and network printer.Sinagra
signed in with correct credentials linked fax to the modem Cornubia
Task: Setup new IINet NBN router. Helped them to setup new NBN Router, Tested and verified internet and phone operational with her, Working fine.Lathlain
Update missing Network Controller driver, wifi adapter installed. Connect to wifi network, test network connectivity.Arundel
Re-installed wireless driver Diagnosed speaker problem Installed- Chrome, TeamViewer and Trend Rankin Park
Arrived on site Inspected equipment Found printers be on line and accessible Printed network report Printed TestnPage Printed .pdf Navigated to C:\System32\spool\Printers Found old print files Stopped Print services Deleted old print files Restarted Print Services Tested printer successfully ClosingBurnside
Wireless Device driver reinstalled on PC. WiFi reconnected. Internet connection tested successfully. AV Defender updated. Walloon
Network switch wasn't connected to main router. VoIP is now connected and confirmed to be working.Elsternwick
Amwin program could not connect to network computer. Client unsure of password. Requested updates rolled back. Glen Waverley
Reconnected computer Installed printers Tested networkKariong
Reset wifi password connected phone to network reset apple password to download Alexa app created Amazon password and connected amazon echo to networkCarrara
Installed new New PCI network card and installed correct drivers for windows 10. Rectified the network connection issue.Roseville Chase
Customer visited, devices inspected. Customer requested multiple devices (Windows and Mac) be reconfigured with the local printer. While the printer was being configured the internet was disconnecting, so it was also reconfigured quickly. Once this was amended, the customer's phone was reconfigured for the network, and the printer was tested. In addition, the customer required assistance in both converting files and managing her SSA software.Douglas
trend causing issues with wifi connectioins removed trend enabled defender and network connects as normal cleaned up systemCoomera
Diagnosed faulty apply router Moved client over to modem and network worked as normalClear Island Waters
Adjusted new router DHCP range to allow static range. Static Range now 192.168.0.101 - 254 Changed printer IP settings to match. Assigned 192.168.0.200 Configured PC scanner software to match and installed printer and set as default Removed un-needed installed printer drivers (from previous tech "Geeks to us") to avoi further confusion Main Beach
Install new printer Connect printer to wifi Setup scanning Setup new iPad Install apps Setup apple accountEmu Plains
Rectified Fetch box network connection and installed printer on Mac computer.Ryde
Troubleshoot issue, restart modem, check config, config is missing, rang Telstra and obtain username and password, configure modem and test internet connectivity.Robina
Troubleshoot issue, copied old termserv.dll file over. Test Remote Desktop Connections work concurrently. Update RDP connections to save credentials. Enable Network Sharing and create a local share on each PC, create a shortcut to these shares from Office PC.Molendinar
No password in modem fixed issueThurgoona
Set up phone. Contact Telstra re issue of incoming calls going straight to Telstra message bank.Wannanup
Fixed dongle internet and set second computer IP address to speak with internet pc .Reservoir
Analysed computer and noted no IP address. Rebooted router and rectified the problem.Roseville
Troubleshoot issue, internet speed is causing the pausing. Connect Google Home to phone hotspot and test playing music through Spotify, plays fine, no buffering.Helensvale
connect optus usb to 3g modemBalwyn
Help configured modem and emailThornbury
Installed and setup new modemWilliamtown
Check email account, mailbox is full, cleared out space and test sending/receiving email. Reconnect printer to wifi, test printing.Arundel
Used client installation media to install Windows 10, kept failing with error reading file from disk, tried another usb port, same error. Used my installation media to install Windows 10, Windows installs fine, suspect clients installation media is corrupt. Connect to the internet and activate Windows, run Windows Updates.Broadbeach