Networks and Wireless Setup

Recent networking/wireless related services

Open casing to check fan and cooling system in good condition. Enable wifi adaptor and confirm correct operation. General system check.Kenmore
Configured modem Changed the Password Tuart Hill
1) PC booted fine and Internet working well. 2) Optus speed test cable broadband was 103.13Mbps down and 1.49Mbps up. 3) Turned on wi-fi as this was turned off. 4) Waited for Win 10 downloads/updates 5) I asked Stewart to shutdown and turn off then boot again x 2 and all worked fine. 6) Stewart seemed to be not following the correct procedure on shutting down which may have caused the "not booting" issue he had yesterday. Hard to tell as PC working fine and less than 1 year old.Wishart
Reset bigpond email address password over the phone with Telstra. Create shortcut on desktop to Gmail and BigPond. Create file on Desktop to store passwords. Mount Warren Park
created client new Gmail account rather than using Optus as they are moving away form bigpond and losing that email same thing would happen if they used the Optus email configured new account in outlook pon 2 profiles and imported photo's from clients IphoneParkwood
Help fixed wifi not connection issueIvanhoe
Troubleshoot issue, cannot login to modem, factory reset modem, setup and test internet connectivity, configure voip settings, test phone, ring internet provider, test phone call. Connect TV to wifi.Oxenford
Test internet connectivity, install Chrome, browse to banking website, install Westpac app. Check TV for network connectivity, not a smart tv. Advise on Telstra TV.Varsity Lakes
No WiFi Adaptor for 4G Modem Installed WiFi Adaptor and connected to the Internet OKPort Macquarie
Diagnosed pc, reinstalled internet driver, disabled startup programs and uninstalled unwanted programs. Checked Outlook, tested email to receive without error. Works.Deception Bay
Ethernet failed installed wifi adapter and connected via wifiAshmore
Tested internet connection - appeared ok. Completed freshstartHappy Valley
Update firmware on the router Reconfigure internet connection All tested workingBligh Park
Installed new Access point. Raised main router up higher for greater WiFi range. Replaced a few cables. Tested connection. Instructed client on various things and provided helpful information.Ormond
Reconnect usb wifi adapter, test internet connectivity. Test speakers, left speaker is faulty. Replace with new speaker.Ashmore
Configure router and confirm correct operation. Disable wireless on modem to avoid conflict.Yeronga
Adjusted netgear r7000, combined Wi-Fi to one name. Set two static reservations on router for sonos and r7000. Updated pled server on wd my cloud Tested sonos and plex. Hampton Park
Set up new computer. Set up email. Isolate network issue. Baldivis
TS3166 canon printer connected to pocket wifi and installed on MacBook Printer tested successfully Victoria Point
1) Optus Broadband modem/router which needs to be sourced from Optus. 2) Speed test is excellent at 98.75Mbps down and 1.62Mbps up. 3) Contacted Optus and after quite a wait they have agreed to send a new Broadband modem/router to Stewart. New unit should be delivered to Stewart in 3-5 business days. Stewart should be able to install it as it will be all setup according to OptusWishart
No internet due to WiFi driver issue. Re installed the driver and connected to internet. tested and working fine.Heathridge
Connect two printers to network. Test print from iMac and two iPads. Install printer drivers on iMac. Paradise Point
removed mcafee safe connect and the VPN related component in device manager and network connected as normalBiggera Waters
Set up router. Secret Harbour
- Network Driver has been installed. - Google Chrome has been installed. - Useless Programs have been removed.Windsor Gardens
-Reset PPPoE Password/Username with Telstra -Reconnected to internet and E-mailsSurfers Paradise
Fixed POS not network connection issueBrunswick West
Helped configure WIFI SSID and password as per guest book - all workingSunrise Beach
WiFi configured and tested successfully Printer/ scanner tested successfully Aspley
Fixed no internet issue on PCPascoe Vale
Restart 4G modem, test printing. cleanup emails, create new email profile, setup contacts, check Foxit reader, answer queries.Runaway Bay
Investigated wifi, tested drivers, issue looks likely to be a dead wifi card, job complete. Kiama Downs
Updated router firmware Reset router password Croydon
Email setup problems, changed from OST files - imap - to PST -pop - and it wiped the entire emails sitting on the Bigpond account. Setup emails through imap again but some emails are lost due to the change from imap to pop.New Beith
Setup wireless printers on Mac and windows Craigieburn
bigpond outage setup temporary gmail account so client can sent important email setup forward so client can recieve replys to said email and bigpond issue should be resolved in the next day or soCoombabah
Install webcam and usb wifi adapter. Test video conference call with iphone tethered as internet connection, video call works, client can hear and see me. Move PC to living room and setup ready for call.Mudgeeraba
Surface pro Docking station was not displaying the 3rd screen. Updated the drivers and 3rd screen was also disabled ( not broken) so activated it. Tested and working fine. Install 7 times network printers on 3 devices. Tested and working fine.Malaga
Did a fresh IP Flush on PC and router/modem seemed to of fixed it.Taigum
Move Reckon file to other PC. Setup for multiuser access. Connect other PC's to company file on network. Install Reckon on other PC.Nerang
Set up BigPond email address. Install printer driver and setup software. Install Remote Desktop software. Bannockburn
System test and diagnostics: iMac connected to two different gateway with Wireless and Ethernet connection. Connections has different IP classes. I turned off the WiFi connection and tested the system on Ethernet port successfully.Nundah
- Wifi was compromised - Changed the wifi names and passwords - setup devices and tested. Cams Wharf
ethernet port on computer dead connect system via wifi but speed is very slow client is going to get an expension card to get ethernet working helped get iphone photo's importing on another PCOxenford
Internet and email troubleshootingVermont
client had another company out to fix another issue on system and they changed her DNS on the computer changed DNS to google and internet worked as normal setup HDD test as last person said HDD was dying but i couldnt see any evidence of that so ran sea tools as i left to let client know if the HDD needs to be replacedOxenford
installed new higher power wifi adapter as current one was only between 2-3 bars system was working when i was onsite only thing i could see was weak wifi so client decided to update adapterMermaid Waters
Changed to new modem Configured new modem to pc and tv Pearsall
Create new windows account. Set up thunderbird with email. Reset BigPond password. Move user folders into desktop. Remove unwanted software. Create shortcuts to websites. Ormeau
Removed packing tape and set up printer. Connected printer to WiFi Installed driver / software. Set up scanning. Tested. Working well.Brighton
Setup new modem, test internet connectivity. Test email. Troubleshoot phone message bank, need to activate service with Telstra.Carrara
Set up old computer with new details. Set up wireless and accessories. Customer need to buy new speaker.Engadine
network drivers were corrupted, reinstalled and both wifi and LAN working fine.Mansfield Park
- Diagnosed Smart TV's Network card as not functional - Attempted a USB Firmware upgrade of the Smart TV - Solution by using an Ethernet PowerlinePacific Pines
Configure hosts file on each PC, test network connectivity between machines, troubleshoot network shares. Test sending jobs to share.Molendinar
New PC installed Network configured Office 365 activated. Trend micro installed and activated Epson printer installed on WLAN and tested. Thornlands
setup email bigpondHawthorn
Factory reset wifi extender, setup extender to connect to new wifi network. Connect PC to wifi extender and test internet connectivity. Update Norton.Advancetown
Configured WiFi extender Configured email accountsEast Killara
- Inspected two Wifi range extenders, one from TP Link and the other from Netgear. - Setup TP Link extender via computer. - Gave the same SSID as the original Telstra modem's Wifi. - Tested the extender, which worked completely fine. - Setup Netgear extender from google chrome. - Gave a name TelstraE5A9F7_EXT. - Password is same for all the three wifi connections. Seven Hills
Wifi not compatible Point Cook
Power 4G modem off and on again. Test internet connectivity. Setup invoice template.Southport
Setup the iphone and ipad with the correct passwords Configured skype with new password Setup gmail to receive bigpond account email addresses Setup the gmail account on the iphone, ipad & in emclient email for the PC Plugged the speakers into the correct location so speakers work for skype. Rosebud
Connected iPad & iPhone to WiFi on to the new WiFi router Connected the Uniden cordless phone to the iPrimus router & confirmed the phone is working also.Mount Martha
Checked the printer and ink status, Printer ran out of Black ink so neither the Test Page or Alignment did not work. So replaced the Black ink spare and completed the same. Updated the pending software updates. Supply and install Wireless MouseAlbion
Client called to informed that telstra fixed the line went to client premises and re-configured the modem after the line is fixed (re-connecting procedure Adsl) checked the settings 'created a strong wifi password Malaga
Services were all disabled. Enable network services, connect to the internet and test connectivity. Run dism tool. Enable remaining services.Southport Park
Replaced faulty power supply with new Thermal items 650w. Purchased new USB wifi dongle. Springvale
Changed DNS settings from router to google DNS. South Yarra
configured new netgear modem. made suggestions to customer.Glenside
had telstra reset password and reactive account which takes 48 hoursLabrador
Setup printer and router. Halls Head
Configured nbn tested the phone and internet Roleystone
Fix internet issue and assist with outlook email to organises emails Airport West
Reinstalled Network adapter driver and started to work.Ashby
setup the accounting package with the email settings for bigpond. This setting will now connect directly with bigpond independent of what internet service the computer is connected to at the time Test email from accounting package sent to Ashleys own email address & was received in outlookHorsham
Discussed different options to access the internetNorthmead
Reset wifiDandenong North
connected printer to wifi and printer functioned normallyRunaway Bay
Installed Kogan wifi extender Installed dlink smart plus Advise client for smart wiring Mount Pleasant
Setup the printer & printed test page correctly. Email password not being recognized. - Spent long time waiting for bigpond support to provide a temporary password & then was able to log in to the bigpond account and change the password to one that Wendy has requested. - I wrote the password down for Wendy to keep. - Tested the email and everything is working correctly.Frankston
Setting up wireless broadband modem and pocket WiFi. Activated sim by calling Vodaphone.Waterford West
Setup wifi extender, test internet connectivity. Run speed test 10MB download. Run software update for Safari.Reedy Creek
Ordered the screen for the client Issue with the wifi USB Solved issue with outlook Churchlands
Connect computers through the network. Cremorne
Connect printer to wifi network, configure reservation in router. Configure printer on PC, test printing/scanning. Setup printer to phones, test printing.Maudsland
Setup wifi printer and system connect iphone to printer and ipadThe Entrance North
Upgraded to SSD Fresh start of windows Transferred possible files Activate clients software using old keys Installed basic software Configured printer Internet is not activate it works through sim Mindarie
NBN modem appears to be faulty. Logged fault with Telstra, engineer called out tomorrow. Reconnected ethernet over powerline and reconnected all printers with computers.Sandringham
Test internet connectivity, restart modem, connect to wifi and test internet connectivity. Remove printer and reinstall, test printing/scanning. Restart DECT phones, base station needs replacing.Hollywell
Assist with network configuration inline with Telstra Operator ; Assist with Printer setup to connect with Wifi & iMac. Annangrove
Troubleshoot issue, power issue to PC. Check power source, power board button was off, turned on. Powered PC up, check internet connection. Remove gmail account, add correct gmail account.Pimpama
Printer is offline due to change of IP address range. As the current pocket WiFi is a temporary connection until the main internet is transferred, I connected the Printer as USB. THis way when the main internet is active and if it its within the old IP range it should work. Nollamara
Check modem is plugged in correctly, attempt to activate cable modem via activation portal. Ring Telstra to activate, issue MAC address of new cable modem. Activations team cannot activate due to the service being transitioned to NBN, need to wait for order to complete in system.Helensvale
Found the password from the device Logged into Netgear and updated the firmware Checked the PC settings and uninstalled the software that is not required Setup Netgear Genie and Telstra Mobile App Cleaned up SMS MessagesClayfield
config wireless network and supply network adaptorBurwood
Reset network adapters, connnected to hot spotMooroolbark
Client received a new wireless modem from Telstra. Connect to wifi network and test internet connectivity.Surfers Paradise
Set up fixed IP address for printer as router does not support DHCP reservations. Falcon
Remove unneeded wifi extender. Connect devices to new wifi network. Upgrade iCloud storage. Change Netflix account email. Southport