Virus and Spyware Removal

Geekmobile - Trained to Remove Computer Viruses and SpywhereComputer Virus Removal can be quite tricky, as virus writers do their best to try to prevent you from removing them.  They are very annoying and at times you may not even know you have a virus infecting your computer.

 
They can cause nasty damage, and they may perform many harmful things with your data.  They can explore your personal information that is stored on your computer, send rude messages to your email contact list, be used by un-ethical people, corrupt your hard drive, delete your Family Photos and so much more.
 
Geekmobile Employs Technicians who are experts in removing viruses. Many of our Bookings involve removing viruses, and often when you book us in, it will be a computer virus that we have removed before.
 
You can be sure when you hire our services you are in good hands.

Recent spyware, viruses, trojans and malware removals

DescriptionSuburb
Removed malware. Described how to use VPN. Ran chkdsk. Ran sfc.Warnbro
Fixed startup error and windows 10 now booting normally. Cleaned the junk and temp files. Scanned for malware. Uninstalled expired Mcafee Antivirus.Forde
system error, performed fresh start and scanned virus.Wantirna
Troubleshoot issue, run malware scan - removed infections. Update all drivers. Update AV. Run Windows Update. Reset network adapters. Tested internet via tethering. Tested wifi adapter on another machine. Connected wifi adapter to power and wirelessly connected using wifi adapter on PC.Coomera
REPAIRED SYSTEM FILES. RAN MSCONFIG. UNINSTALLED JUNK PROGRAMS. RESTARTED. SCANNED USING MALWARE CHECKER, THREATS FOUND AND REMOVED. Adamstown Heights
Cleaned pc junk files and registry. Reset chrime browser. Scanned removed 44 spyware. Checled internet and adjusted modem. Checked filter on phone line ok.signal strength good for wifi. If problems persost talk to iinet.Southport
Reset CMOS. Tune-up. Virus clean. Docklands
Investigated and corrected issues with Norton Antivirus and USB connections. Completed re-installation of Norton Antivirus and tested - all ok. Completed re-configuration of USB devices. Tested - all ok.Caboolture
Test and diagnostics: Windows 7 installed on mini PC and system running with 3 anti virus simultaneously. =========================================/ AVG free version removed. Kaspersky expired version removed. SPY Bot removed. Startup services fixed. Unnecessary applications removed. Adobe reader and Java installed. Malwarebytes installed and 49 suspicious items removed. System tested successfully. Norman Park
IT Toshiba (Taken offsite) -Test with known good AC = failed to turn on -take it to the office for further troubleshooting HP -WiFi not connected -Wifi drive issues -reinstall the WiFi driver -scan for virus = No Virus founded Concord
Examination & cleanup of computer system that was targeted by "scammer"pretending to be from Microsoft. Found & removed program(s) that enable unauthorised access to the computer Scanned system and ensured no other threats are present Due to the scammers acquiring the credit card details the bank has cancelled the card. Payment may be made by bank deposit (BPay).Scone
Arrived on site Inspected computer. Recreated error. Reseated RAM. Booted successfully. No sign.of virus infection. Confirmed no hard drive errors. All working as expected. Closing. Grange
Remove spam program and disable unwanted application. Check antivirus program running all ok. Started computer all working nowEmu Plains
Removed unneeded software. Malware bytes scan. Replace and clone hddBethania
Browser refreshed Malwarebytes installed and full scan performed System tested successfully Camp Hill
Filter ISSUES And password issues on the phone with telstra for an hour. They fixed up the gateway and authentication issues and reset the password twice. Installed Avg and Malwarebytes and ad-blockAlbury
Arrived on site. Inspected computer. Recreated error. Installed and ran Malwarebytes AdwCleaner Found no indication of infection. Reset all browsers to default. Reset TCP/IP stack. Confirmed successful access to Internet. Worked with ISP to improve Internet connection speed. All working as expected. Closing.Erindale
Desktop PC - virus issue, ran anti-virus system.Panania
General cleanup done, installed anti virus and iTunes software. South Melbourne
Installed MalwareBytes and removed spyware. Removed remote access software. Removed corrupt tasks.San Remo
Re-activated Web-Root Anti virus 2 Years LicenceWanneroo
Problem is keyboard will not work. Bruce has tried another keyboard and it does not work either. Ran adware/malware scan, removed all detected items. Removed unwanted programs. Restarted pc. Checked keyboard, still not working. Changed usb ports, still not working. Uninstalled keyboard driver. Reinstalled keyboard driver, still not working. Uninstalled usb drivers and let windows reinstall drivers, now keyboard works OK. Buninyong
IT Scan Computer Uninstall Firefox Download Malwarebytes Scan the computer Install Chrome Configure email Birchgrove
Checked hard drive usage, found that photos were the main use of storage. Install Firefox as alternative browser Check for viruses Remove suspicious programPimpama
Troubleshooting issues. Computer infected with Malware, Rogues, ... Taken computer off-site for further troubleshooting. Run various virus scans using various tools and removed all infections found (1200+, browser infections, malware and pups). General file and registry clean. Run check disk and system file checker to repair any file and HDD errors.Upper Mount Gravatt
Reset the Network adapter. Internet back to normal. Installed Avira Antivirus Free.Fyshwick
Remove anti virus system Berkeley Vale
insatlled and scanned computer with Malwarebytes. removed trend insatlled kaspersky installed and configured modem recomending client to upgrade to windows 7 product key Greenwood
Onsite - tested 2nd hand DVD drive ok. Malware on machine - scanned with ADW and Malware bytes. Tested movie files, read ok. Installed VLC player and tested playback ok. DVD 2nd hand, 6 months warranty.Parkwood
Replaced LCD & bezel assembly with new, tested all OK, fixed assembly in place. - Health check: AdwCleaner scan found 4 threats, removed - No AntiVirus installed, installed TrendMicro Antivirus with 12 month complimentary registration. - Ran Windows UpdatesMount Compass
1) Windows 10 PC Tower AMD A6 with 4GB RAM and 2TB Hard Disk Drive (HDD) 2) 1.81TB HDD with 1.7TB free so plenty of space 3) Installed Malwarebytes Premium Trial and scanned with 0 threats 4) Turned on in Edge "Block 3rd Party Cookies" and turned on "Send Do Not Trackj requests". 5) Cleared cookies in Edge 6) Downloaded and installed Chrome and setup 7) Faster Internet - cable broadbandMoorooka
PC 1 Persistent Scam popup. Disabled popup. Scanned for and removed malware. Performed general maintenance. Updated BIOS. Disabled auto-adjust for screen brightness. PC 2 Failed update / System slow and not booting. Fixed booting issue. Removed unwanted software + startup apps. Scanned for and removed malware. Performed general maintenance. Performed hard drive defragmentation. Canterbury
Toshiba all in one running Windows 7 home model DX1210 Computer only has 2.7 gb of useable ram causing the hard disk to take up the load and slow the PC down Removed spyware Copied files to external hard disk Connected Brother printer to wifi Ballajura
found lots of adware on system (Typical for Lenovo) checked start up items & services & everything appears normal as there is nothing hidden in the startup or service that is suspicious or dangerousBunbury
Checked the computer Client issue is with the touch pad disabled the touch Pad Removed the secondary anti virus scanner Joondalup
Scanned with malwarebytes and cleaned pc. Upgraded malwarebytes to premium. Set default programs.Robina
Malwarebytes found over 200 items and have been removed along with other PUP's that were picked up with other lighter scanners. CHKDSK performed and corrected a few minor errors. SFC /scannow made corrections apon completion and machine was quick scanned again for infections. NVIDIA Graphics driver was also downloaded and installed/power management options were altered for best performance.Banora Point
Malware removalEdens Landing
Scanned and cleaned 321 malware threats. Cleaned the junk files. Disabled extra startup programs.Narrabundah
EXAMINED SYSTEM AND FOUND SEVERAL ADWARE VIRUS'S ON THE SYSTEM THERE WERE 2 UNUSUAL FILES THAT I HAVE ANALYZED EXTERNAL OF THE CLIENT SYSTEM AND FOUND THEM TO BE DORMANT KEYLOGGERS - THESE FILES WERE REMOVED FROM THE SYSTEM FOR EXAMINATION. THE SYSTEM HAS BEEN CLEANEDVictoria Point
Uninstalled Avast Antivirus. Both Wifi and Printer started workingReid
Install trend micro and system clean. Remove old antivirus programCastle Hill
Analysed PC and noted some issues installed Malwarebytes and completed scan and removed spurious softwarePymble
Cleaned pc scanned pc no virises found.installed malwarebytes trial. Reset browers.Robina
Helped fix Firefox browser issue not defaulting to Google search engine. Fixed printing issue. Did a malware check and removal process. All workingNoosaville
Error: Apple IMAC upgrade. Logged onto IMAC and tried to download Malwarebytes to scan the computer (failed), Found out computer was running on old OS, Discussed issue with him, Initiated and installed El-Capitan OS onto his IMAC, Downloaded and installed Adobe Acrobat Reader, Helped him to reset his Apple and Adelaide Bank account password, setup email account, sent and Received test email (Success), Tested and verified computer and internet operational with him, Working fine.Hamilton Hill
Removed malware and associated toolbars Updated flash player Discussed new computer to upgrade to Windows 10 from xp Croydon
Graphics card corruption in display driver, reinstall graphics drivers and scanned for malware due to some other issues causing the computer to slow down. Computer runs better after scanning and replacing drivers.Coolangatta
Windows troubleshooting: AVG causing long delay on Browser. ===================================// AVG Free anti virus removed. Windows Defender enabled. System tested successfully.Collingwood Park
Onsite - general cleanup and scan. MSconfig disabled startup items, ADW cleaner removed 9 items, Malware bytes scan, CCleaner removed temps. Very slow AMD processor and 3.5GB RAM. Uninstalled McAfee AV and turned on defender. Hamilton Hill
Downloaded printer software, installed. Tested printing/scanning. Installed Malwarebytes and scan. Discussed external monitor.Carrara
Macbook is running very high fanspeed Popups in webbrowser(s) Installed Malwarebytes for Mac, found & removed threats Also installed a fan controller - it reported that the CPU cores were above 80 deg C After restart the temps have dropped down I have turned the fan onto max rpm & suggest fan stay there for the day & can be set back to AUTO after tomorrowMount Martha
- cleaned up system that was running very slow. - performed malware scan, found and removed - cleaned temp files and registry - streamlined startup programs and services - minor outlook changes for imap email accountNoosaville
Helped get Windows up and running again. Ran malware check and removal processes. Did a general cleanup etc. Noosaville
Tried to repair outlook2007, repair failed. Found that outlook2016 is installed on computer. Started outlook2016, it found email settings and migrated them to outlook2016. Email updated OK. Removed unwanted programs. Checked anti virus. Ran adware/malware scan, removed all detected items. Sebastopol
Diagnosed possible fault in mainboard. Reset memory starts ok now. Cleaned pc junk filrs amd registry. Removed 200 plus spyware.Mudgeeraba
Reset passwords for gmail and yahoo accounts. Configured gmail and yahoo for standard login, allowing access to emails from phone. Checked for malware, spam and oddities in email accounts. None found. Cleaned up phone icons. Installed Norton for phone. Internet working fine. Email accounts set up and working correctly on phone.Ferntree Gully
Fix touchpad driver and reboot Remove malwareRunaway Bay
Remove multi anti virus and spy Ware removers and leave computer to defragWyoming
Replaced the HDD and installed windows 10 Home. Also installed Avira Antivirus and Open Office.Curtin
Set up printer Fix Ms Office Install Anti malware software Set up new router and wifi networkEdens Landing
Preformed fresh start of windows 10 Updated the PC installed the basic software configured the software and Printer Scanned for virus Heathridge
MacBook Pro 15-inch Late 2015 Os 10.12.6 Serial Number C02PPP01G8WN Checked MacOs running fine Installed new anti virus Removed Trend micro Pages working fine Started Donwload High Sierra MacOsCoolangatta
installation of OS on MAC, and tuning up, installation of antivirusHindmarsh
Windows would hang and lockup, tested hard drive no faults. Windows system configuration files and system file integrity on drive corrupted after update. Scanned computer for malware and found 31 PUP's Cleaned infections.Fingal Head
Computer had a boot virus on the computer unable to boot to windows 8.1, put in second hand hard drive client had and made a boot to old windows drive Ambarvale
- Tested opening PDFs from Windows Live Mail, Failed. - Checked for malware. Malware found and removed. - Cleaned temp files and win registry. - Streamlined startup programs and services. - Updated Adobe Acrobat. - Tested opening PDFs from Windows Live Mail, OK.Sunrise Beach
Cleaned pc junk files and registry Scanned and removed 337 spyware. Installed premium malwarebytes on pc.Tallebudgera
Run virus checks , computer is clean. Run check disk and system file checker to repair any file and HDD.Heritage Park
No internet due to DNS issue. flushed DNS and started to work. Started back up to external hard drive. Installed ESET Anti Virus and started the scan.Kallaroo
reconfigured outlook and removed eset antivirus installed MSEHope Island
Reset MS Account passwords, renewed Office subscription, tested sending/receiving email. Disabled hardware graphics acceleration, disabled unneccessary animations setting. Installed Brother printing software, tested printing/scanning. Removed Norton antivirus, updated iTunes software and connected new iPhone. Setup letterhead Word document.Guanaba
Virus removal, clean infected areas with scanners and removed several PUPs. Machine no longer freezes on normal functions and runs well.Banora Point
Removed unwanted broswers and software Removed all the antiviruses Installed sophos home Cleaned out unnecessary bookmarks Removed unwanted google exstensions Installed adblock on google chrome Upgraded operaEight Mile Plains
Cleaned malwares Check hard disk for errors Setup windows back up Download and installed eset antivirus Bossley Park
Cleaned scaned removed alot or viruses. Set up email accountBurleigh Heads
Ran virus scan to check if system is infected. Run benchmark test, no problems found. Re-attached RAM and connectors inside the computer. Run check disk on main storage device, still running at the time I left. Possible reason for issue could be the graphic card driver. Customer will uninstall if the problem remains. Also gave instructions on how to check norton, could interfere with operation of graphic card.Springwood
Virus Scan. System file check. Noise issue was CD in CD driveCastlereagh
Repair win 10 start up issue Update win 10 Uninstall unnecessary softwares Scan hard disk for malware Scan hard disk for errors Install wifi printer on iphoneCasula
Removed McAfee as it had expired and replaced with Defender. Ran scan - no viruses found. Checked for rogue processes and scheduled tasks. Cleaned out temp folders. Ran sfc as last update failed. Checked logs. Remove rogue app on Android phone.Port Kennedy
Updated AV. Killed fake virus message.Port Kennedy
change the ssl settings renew anti virus Banksia Grove
Set up new computer Transfer photos from mobile to pc Installed google chrome and adobe Removed free anti virus software Butler
Unplugged and plugged in power adapter General cleanup, removed malware Checked hard drive health OKWitheren
Cleared the virus usIng malware bytes Keyboard is fault client needs new keyboard Iluka
Remove malware and reconfigure pc but computer getting old 7+ years North Avoca
Removed and reinstalled WiFi device from Device Manager Installed and ran MalwareBytes - 479 PUPs Installed and ran CCleaner Removed suspicious programs Computer rune normally now. Port Macquarie
Windows 8.1 upgraded to 10 Important updates of Windows 10 installed. Unnecessary applications removed. Startup services fixed. Malwarebytes trial version installed. Slacks Creek
Outlook2007 unable to send emails. Found 4 emails in outbox. Tried to delete, unable to delete emails. Started outlook in offline mode, deleted emails in outbox. Restarted outlook in online mode, can now receive and send emails. Removed unwanted programs. Ran adware/malware scan, removed all detected items. Checked anti virus is OK. Newington
Converted into PDF and submit the application Checked for virus and malware Changed the update settings Nollamara
Computer cleared of virus and remote access.Rangeville
Arrived on site. Inspected computer. Recreated error. Removed unwanted software applications. Backed up user profile to external hard drive. Installed and ran Malwarebytes. Removed multiple infections and unwanted software. Rebooted successfully. All working as expected. Closing. Athelstone
Rolled back wifi network driver, updated driver. Install Malwarebytes and scan, update other drivers, check Windows Update. Test wifi network.Upper Coomera
Cleaned browsers chrome. Scanned removed 9 viruses including trojans. Cleaned temp files and registry. Installed malwares premium.Tugun
Installed Foxit pdf viewer, installed MS Office 2010. Changed program default associations. Logged into hotmail. Removed software, installed Malwarebytes and scan - removed infections. Create pdf file, copy to phone and send sms with attachment.Reedy Creek
Office 2010 is reporting that it is not activated Found that the original Office was activated using a 3rd party activator (hacking tool) & NOT through the Microsoft Activation Servers This 3rd party activation tool was detected and removed by the antivirus tool on the computer. Installed Office 365 12 month Subscription & activated with the Microsoft Activation ServiceNorthgate
Cleaned junk files registry browsers etc Scanned removed several virues spyware Uninstalled unwamyed program's Cleaned start up items Installed updates and restarted a few times operating as good as can be.Varsity Lakes
Installed malwarebytes and removed Adware Filefinder malware Installed AVG free antivirus Dianella
Checked running services & found no active threats Checked Auto-runs & found all start up items to be safe and legitimate programs Started MalwareBytes Custom Scan to include whole "C" drive & rootkit Cleaned all temp files and folders As client had performed a power cycle on the system any services / programs that were running in the background have already been disbledBellingen
Diagonised the Pc installed malwarebytes scanned the pc uninstall Avast and installed Kaspersky Total 30 Days trial version Updated and scanned reset browser checked Outlook 2010 Add ons Carine