Virus and Spyware Removal

Geekmobile - Trained to Remove Computer Viruses and SpywhereComputer Virus Removal can be quite tricky, as virus writers do their best to try to prevent you from removing them.  They are very annoying and at times you may not even know you have a virus infecting your computer.

 
They can cause nasty damage, and they may perform many harmful things with your data.  They can explore your personal information that is stored on your computer, send rude messages to your email contact list, be used by un-ethical people, corrupt your hard drive, delete your Family Photos and so much more.
 
Geekmobile Employs Technicians who are experts in removing viruses. Many of our Bookings involve removing viruses, and often when you book us in, it will be a computer virus that we have removed before.
 
You can be sure when you hire our services you are in good hands.

Recent spyware, viruses, trojans and malware removals

DescriptionSuburb
Removed malware infections on PC and performed system cleanup.Bexley
Upgraded router firmware. Fixed windows update issues. Got rid of some malwares, extensions and dodge softwares.Balgowlah Heights
removed 5 found virus's optimized startup applications and services uninstalled things unnecessary assisted with MYOB and some settings in MYOB. Morayfield
Check hard disk health - 100%. Run disk cleanup, Remove software, install Malwarebytes and scan - removed infections, run System File Checker, fix Windows Update, install Norton. Fix error popup. Check for battery replacement.Robina
Scanned and removed virusesNorthcote
Arrived on site Inspected hardware Installed and tested printer Uninstalled unwanted programs Installed AVG, Malwarebytes, and Opera browser All working as expected Closing Hampstead Gardens
Onsite - Malware infection, scanned with ADW 69 items removed. Malware bytes 46 items. CCleaner. Msconfig. Updates installed. Speedtest : Telstra 44MbRiverton
Customer visited, device inspected; device taken overnight for scans due to length of time required per scan. Multiple scans and commands quarantined over 2000 cases of Malware, viruses or PUP/s, which were then subsequently removed. Once the device had been cleaned it was returned to the customer.Vincent
Helped setup new computer and printer. Installed Office, Email, Anti Virus etc.Noosaville
malware bytes install corrupted use malware bytes cleanup to remove and reinstall program update payment details for malware bytes subscriptionLabrador
Removed malware infections on PC and performed system cleanup. Working OK. Menai
Arrived on site Inspected computer Recreated error Installed Opera and Firefox Confirmed all working as expected Installed and ran Malwarebytes Removed some minor infections and unwanted programs All working as expected Closing Pasadena
Need to reset power switch and perform minor system as well as virus scan. Tested ok. Mascot
Removed malware infections and turned off windows file system indexing and disabled windows search service.Newtown
Ran adware/malware scan, removed all detected items. Un installed unwanted programs. Un installed out of subscription Nortons anti virus. Checked that windows defender is working OK. Stopped unwanted items from starting at startup. Computer now working much better.Sebastopol
Uninstall Kaspersky antivirus, run Windows Update. Update Windows Defender. Remove Office 365, associate excel, word, powerpoint files with Office 2007.Mermaid Waters
Issue: Not loading Windows. ==========================// Disk loaded offline and repaired. Windows started successfully. Browser refreshed and configured. No suspicious item detected on Malwarebytes Scan. Everton Hills
Malwarebytes anti malware installed and full scan performed. Startup services checked. Registry checked. No suspicious item detected on the system. Un necessary applications removed. Windows updates installed. Browser refreshed and reconfigured. System is safe to use for Internet Banking. Nundah
Setup printer Setup wifi on iPad Renewed anti-virusSwansea
1) Installed new WD Blue 2.5" HDD and installed Windows 7 again. 2) Tested on Internet ok. 3) Installed Chrome and Foxit Reader and Malwarebytes. 4) Installed all HP hardware drivers that were available for this model of computer. 5) HP pavilion dv7-6011TXGreenslopes
Check hard disk health - 100%. Update antivirus and check subscription. Install Malwarebytes and scan, run System File Checker, disable startup items, check installed software, apply Windows Update and restart. Upper Coomera
Apply antivirus license. Run cleanup.Labrador
No virus found. Processor is very slow. Only 4GB Ram. Suggested time for a new computer. Disabled IPV6. Fixed VSS. Fix DNS. Erskine
Not able to connect through Ethernet due to network adapter being disabled. Enabled the network adapter and started to work. Started SFC scan and Malwarebytes scan. Customer will close the applications once its finished.Balga
Examine system & ran virus scnners. Found and removed program that gave unlimited access to system without clients knowledge. Virus / Malware scan found & removed adware from browsers.Fremantle
took system away for fresh start determined antivirus malfunctioning causing issueClear Island Waters
Avast Free antivirus was blocking link. Disable AV and open link. Uninstall Avast. Install Malwarebytes and scan. Check hard disk health - 100%.Surfers Paradise
Uninstalled unwanted programs. Stopped unwanted items from starting at startup. Ran adware/malware scan, removed all detected items. Checked anti virus is OK. Restarted computer. Fixed scan to email. Brown Hill
Remove Spyware. Falcon
removed antivirus and system functioned normally installed MSE, changed ink in printer and configured gmail account as client hasn't used TPG email yetBurleigh Waters
System is a 9 years old iMac running with El Captain Mac OS. Core 2 CPU and 4G Ram. Malwarebytes full scan performed and no suspicious item detected. Third party application disabled from automatic start. Google chrome installed and configured. System tested successfully. Finding: Internet speed is not fast enough (2.1 Mbps)Wynnum North
- General system cleanup - Malware removal Moonee Ponds
Scanned .pst outlook file for corruption. Scanned hard drive with antivirus.Seaford
Removed software, install Malwarebytes and scan - removed infections. Run System File Checker. Disable Startup items. Check Windows Updates. Test opening file from usb stick.Highland Park
Clear browsing history. Run Disk Cleanup, update Antiviris and scan, update Malwarebytes and scan, run System File Checker. Check hard disk health -100%. Check Windows Update. Check email. Helensvale
Checked system and removed spurious documents etc. Installed MalwareBytes and completed a scan.Ryde
run clean up run deflagger run anti virus Redland Bay
Uninstall and installed new AntivirusBoronia
Power supply has failed, replaced power supply. Remove software. Install Malwarebytes and scan - removed infections.Coomera
Boot to Safe Mode, remove Avast free antivirus, remove other components, boot to Windows, repair Office, run dism tool, install Malwarebytes and scan - removed infections. Check Windows Update. Check hard disk health - 100%. Uninstall Office, reinstall Office. Perform PC reset, install Office, setup email. Test opening word documents.Biggera Waters
Removed Teamviewer, noticed no antivirus on pc, will need to install one. Looked into the system to where the website was, found it was on Wordpress. Login with "/wp-admin" after your website address.Morayfield
Minimum GeekMobile Fee Reset Google Chrome & used Google clean system feature & it found no threats. Downloaded & ran adwcleaner: Scan 1: Found 18 threats - removed 17 Restarted computer Scan 2: Found 1 threar - removed 1 Restarted computer again. Terry checked with some browsing & I could see that google chrome was working ok with no popups or unexpected browser hijacking. Kambah
Reconnected printer IP to the new NBN router. Reinstalled print driver Cleaned PC with MalwareBytes Port Macquarie
Arrived on site Inspected computer Unable to recreate fault Installed and ran Malwarebytes AdwCleaner Removed 90+ infected files Rebooted successfully Removed faulty HP Discguard software. Rebooted successfully. All working as expected. Closing. Clovelly Park
Diagnosed pc, uninstalled Norton. Installed malwarebytes to remove any viruses and malware. Removed them. Uninstalled malwarebytes. Avast has been nearly installed. Installed printer but dongle range with printer isn't good. Scarborough
Examined computer & there is nothing wrong with any of the settings. Removed a browser virus. Installed Facebook messenger for windows 10 & logged in with the clients facebook account. Put new icons for internet access at the top of the desktop screenKaringal
Ran adware/malware scan, removed all detected items. Un installed unwanted programs. Stopped unwanted items from starting at startup. Un installed expired Norton anti virus. Installed new Norton anti virus. Checked office365 is registered OK. Started Outlook365, found it has old email accounts Deleted Outlook profile. Added new email account. Tested send and receive OK. Checked windows update is working, many updates pending to install, starting installing updates.Ballarat
Fixed screen background image Fixed magnigication in Edge browser AdwCleaner scan found 40+ threats, cleaned Removed expired ESET, Malwarebytes, and other unwanted utilities Installed TrendMicro 2028 with 12 months complimentary subscription Reset monitor adjustments as window was off center Hawthorndene
Repaired the boot issue Removed programs Installed and scanned malware bytes Updated the pc Subiaco
Troubleshoot issue, connect new ink as printer has been sitting in storage. Install Malwarebytes and scan - removed infection. Install printer and software. Test printing/scanning. Setup email.Gilston
I connected PC and turned it ON. Installed Wireless adapter , Norton antivirus and Malware Byte.Beecroft
Performed a optimization of startup applications and service Removed several programs behaving like virus's Internet Speedtest: Download : 23.67mb ps Upload : 4.17mb ps System has 4gb of RAM & can be upgraded to 16gb but the whole system needs to be opened to install ram. I suggest atleast upgrading to 8gb of RAMRisdon Vale
Issue System was in wake up / sleep loop. =================================// System turned off and started successfully. Windows sign in options fixed. Malwarebytes updated.Hillcrest
Updated computer to the latest service pack. Run virus scans and removed any infections found. Run check disk and system file checker to repair any file and HDD errors. Run RAM check.Crestmead
Troubleshoot beep code. Dirty power delivery issue. Caused by faulty power board. Removed malware. Coombabah
Client computer was hacked and running slow with old OS Replaced the Harddsik Installed a fresh copy of os Sierra Transferred the files after scanning with antivirus to the new harddisk (approx 1.4 TB) Installed basic software Hamersley
System tested and no suspicious item detected. Unnecessary applications removed. Startup services fixed and system tested successfully. Underwood
fresh start due to faulty antivirus reinstalled printerParkwood
Onsite - screen resolution ok on boot. Checked user account was local. Scans - ADW found 8 critical threats. MSconfig - disabled junk items on startup. MBam - removed 80 items. Ccleaner : cleaned. 685. Factory Reset Galaxy Tab 2. Left running full scan.South Perth
Malwarebytes full scan performed and up to 600 items removed. Necessary updates installed. Windows tuned. Browsers configured. System tested successfully.Forest Lake
Manually powered off machine, powered on. Check storage - 32GB drive with 300MB available. Run disk cleanup, remove temp/log files, update drivers, install Malwarebytes and scan. Disable startup items, change Windows/Office settings, Run System File Checker. Run Windows Updates - Windows is extremely out of date - 1511Mudgeeraba
Diagnosed pc, disabled startup programs, improved performance by cleaning out programs, removed Avast as have Trend antivirus already.Stafford
Scanned and Removed virusesMorang South
Done. Windows try to update to latest updates. Installed office 365. Also plenty other antivirus. Reset google chrome. Perform system scan. Tested ok. Spent 1 hour but just charge minimum as job just done before by other tech. Caringbah
Check hard disk health - 100%. Remove software, install Malwarebytes and scan - removed infections. Run System File Checker, update drivers. Check Windows Update. Disable Startup items. Change Windows/Office settings. Run dism tool. Machine has 8GB RAM, running tech drawing software, check for memory upgrade and advise.Molendinar
Found ctrl key to be stuck down, this was probably causing her issues. Setup printer/scanner, installed antivirus and setup shortcuts for client. Kiama
Looked through computer, installed temp antivirus to scan the computer for any infections. No virus to be found on this computer and nothing suspicious found on this computer.Hodgson Vale
GeekMobile Minimum Fee: Examination of system after suspicious phone call on 24/07/2018 Found and removed a program that provided unattended access to the computer. Removed several adware / malware infections. Changed Facebook password.Sebastopol
Found scan sfc image issues installed avg malware malbytes issues with disk imaging. Mozilla Firefox installed as chrome was compromised. Check disk found errors and restart repair required. Glenroy
Helped with uninstalling Norton and setting google chrome up, and Avast antivirus. Deception Bay
Scanned with MalwareBytes. Cleaned PC. Installed Avast. 1084 Malware items cleaned. Installed Printer driver.Blackmans Point
PC had been syskey'd. Replaced registry, booted PC up fine. Removed malware program. Reinstall chrome browser. Added facebook, outlook and footy tips to book marks. Reset outlook password. Tested printing and scanningSeaford
Check Norton AV, update and run scan, enable Chrome extensions. Install Malwarebytes and scan - removed infections. Update iTunes. Run System File Checker. Check hard disk health - 100%. Disable Startup items. Check Windows Updates - 1803 update awaiting restart to complete installation.Carrara
Found DLL error was from an old PC-Doctor program that had partially uninstalled. Ran Malwarebytes and CCleaner across systemKings Creek
Scannes computer for threads. Cleanup files Configured Virus scannerOld Toongabbie
Arrived on site Inspected computer Found no faults in System Logs Ensured back up hard drive connected Uninstalled Norton Anti Virus Ran back up Confirmed all working as expected Closing Semaphore Park
Onsite - tested printer and scan ok. Office was installed already, used client card to purchase Outlook from MS. Activated ok. Setup email with old emails and contacts. Copied old documents. Removed malware. Browsing failed, disabled trend addons. Bibra Lake
Changed default locations of user folders to save space on ssd Setup office setup email Removed spyware Lilydale
Computer slow due to hardware specifications and viruses. Uninstalled unwanted applications and started scan with Malwarebytes. Customer will remove the threats after the scan is finished.Kallaroo
Install Mac Sophos and Malwarebytes and scan. Mandurah
General clean up Cleared malware Setup speakerBayswater
Installed Microsoft office Installed chrome Installed anti virusUpper Ferntree Gully
Scanned and removed viruses on windows PCBundoora
Diagnosed pc, issue with Internet explorer, installed chrome and used Malwarebytes to fix resolve virus problems that can cause problems, removed the other windows account "Homan" and made Peter administrator from being local (standard) account.Beachmere
Reinstalled print driver and setup scanner for lower resolution Installed MalwareBytes and cleaned PC. PC faster now. Disable WinZip as free license had expired. Now open and create using Windows ExplorerPort Macquarie
Found display was set to high contrast. Found that display desktop icon was turned off. Uninstalled unwanted programs. Stopped unwanted items from starting at startup. Ran adware/malware scan, removed all detected items. Checked anti virus software. Black Hill
insatled Trend anti virus removed NotronStirling
Onsite - general service, noise was PSU fan, warmed up after 5 mins and rec. replace entire PC if becomes constant. Printer - installed drivers. Wifi PWD noted. Malware 4 items removed. MSconfig - startup items disabled.Thornlie
Setup new all in one. Downloaded and installed Office 2016 home and business. Configured printer and scanner. Installed Citrix receiver, pdf reader, avast antivirus,iCloud, and copiedGlen Iris
Cleaned pc amd removed spyware Installed whats app And malwarebytes Installed printer pluging for tablet to print. Removed gmail a count from windows mail as requested. Burleigh Heads
Reseated the (single) RAM and CMOS battery. Fixed Boot configuration by using bootrec. Restarted pc and loaded up windows. Tested shutdown and restart works fine. Checked pc for antivirus and non was found, installed AVG antivirus.Deception Bay
Investigated issues and ruled out Hard Drive. Consider Norton Antivirus could be the problem so explored removing NortonSydney
Upgrade Malwarebytes to resolve high CPU usage issue. Run scan and remove malicious items. Perform upgrade install of Windows 10. Clean water cooler radiator fins.Collingwood Park
Removed viruses and cleaned pc. Battery needs replacing. Installed malwarebytes Burleigh Waters
Check hard disk health - 100%. Install Malwarebytes. Remove AVG. Upgrade to Windows 10. On 2nd PC - check hard disk health - 100%, install Malwarebytes and scan - remove infections, run System File Checker. Setup domain registration, setup gsuite, setup email, configure email on phone, configure email on PC. Setup Microsoft Office licensing, login on both PCs. Setup email archiving.Coomera
Removed battery and static Tested the components using bios Checked for virus Joondalup
Removed Advanced MacCleaner as it is know and detected as threats as it causes adware to come into the machine & also causes websites to open that are irrelevant to what is happening on the computer. Also cleaned the installed web-browsers as they both have extensions installed that bring in adware and cause re-directions to occur. In Safari installed ADGuard Jan Juc
Install Malwarebytes and remove malware. Update drivers and Lenovo apps. Install HP printer driver. Apply Windows updates.San Remo
Reinstalled Windows 10 with user files retained. Installed Google Chrome and setup Gmail. Install antivirus Paradise Point
Scanned with antivirus as well as Malware program reverted the pc to previous date Scanned and tested the drive /Os if same problem persists recomending fresh start Craigie