Virus and Spyware Removal

Geekmobile - Trained to Remove Computer Viruses and SpywhereComputer Virus Removal can be quite tricky, as virus writers do their best to try to prevent you from removing them.  They are very annoying and at times you may not even know you have a virus infecting your computer.

 
They can cause nasty damage, and they may perform many harmful things with your data.  They can explore your personal information that is stored on your computer, send rude messages to your email contact list, be used by un-ethical people, corrupt your hard drive, delete your Family Photos and so much more.
 
Geekmobile Employs Technicians who are experts in removing viruses. Many of our Bookings involve removing viruses, and often when you book us in, it will be a computer virus that we have removed before.
 
You can be sure when you hire our services you are in good hands.

Recent spyware, viruses, trojans and malware removals

DescriptionSuburb
Arrived on site. Inspected computer. Recreated error. Removed unwanted software applications. Backed up user profile to external hard drive. Installed and ran Malwarebytes. Removed multiple infections and unwanted software. Rebooted successfully. All working as expected. Closing. Athelstone
Rolled back wifi network driver, updated driver. Install Malwarebytes and scan, update other drivers, check Windows Update. Test wifi network.Upper Coomera
Cleaned browsers chrome. Scanned removed 9 viruses including trojans. Cleaned temp files and registry. Installed malwares premium.Tugun
Installed Foxit pdf viewer, installed MS Office 2010. Changed program default associations. Logged into hotmail. Removed software, installed Malwarebytes and scan - removed infections. Create pdf file, copy to phone and send sms with attachment.Reedy Creek
Office 2010 is reporting that it is not activated Found that the original Office was activated using a 3rd party activator (hacking tool) & NOT through the Microsoft Activation Servers This 3rd party activation tool was detected and removed by the antivirus tool on the computer. Installed Office 365 12 month Subscription & activated with the Microsoft Activation ServiceNorthgate
Cleaned junk files registry browsers etc Scanned removed several virues spyware Uninstalled unwamyed program's Cleaned start up items Installed updates and restarted a few times operating as good as can be.Varsity Lakes
Installed malwarebytes and removed Adware Filefinder malware Installed AVG free antivirus Dianella
Checked running services & found no active threats Checked Auto-runs & found all start up items to be safe and legitimate programs Started MalwareBytes Custom Scan to include whole "C" drive & rootkit Cleaned all temp files and folders As client had performed a power cycle on the system any services / programs that were running in the background have already been disbledBellingen
Diagonised the Pc installed malwarebytes scanned the pc uninstall Avast and installed Kaspersky Total 30 Days trial version Updated and scanned reset browser checked Outlook 2010 Add ons Carine
Removed driver update spyware scanned and clean the computer (with malwarebytes)South Morang
Veryvirus infected - removed 76 issues removed 4 fake programs updated java adobe and avast updated windowsTewantin
Virus cleanup, system infected with a large number of infections. Removed all AV packages and re-installed if possible. General file and registry clean.Marsden
Removed over 150 viruses reset browsers cleared cookies removed junk software stress test passed hard drive test passed ran updates fail - suggest reinstall ( too many failed atrempts) suggest client buy himan pro scanning toolsCaboolture
Diagnosed malware infected.machine. unable to clean so rebuild suggested.Windsor
Unplugging all usb devices and power reset pc, pc started OK. Checked anti virus, OK. Ran adware/malware scan, removed all detected items. Removed unwanted programs. Stopped unwanted items from starting at startup. Wendouree
Wifi printer installed Set as default Expired antivirus removed AVG free installed Last windows updates installed Palm Beach
Arrived on site. Inspected computer. Recreated error. Rebuilt TCP/IP Stack. Removed expired Antivirus. Rebooted successfully. Connected to the Internet. All working as expected. Closing. West Croydon
Installed antivirus Set up printer Ormeau
Remove AVG Re-installation of antivirus- Trend Micro Configuration of Trend Micro Installation of Acrobat Reader and Google Chrome Tuning the computer Woodville West
General clean up of system & checked for & removed found adware / malware. Optimised start up services and programs. Reset Google Chrome - Changed Google Chrome settings to disable hardware acceleration as Nadine has described some black screens in google chrome when switching between apps. - If the black screen keeps occurring in Google chrome then another chargeable remote session will be required.Matraville
System running slow due to Virus. Started Malwarebytes scan and customer will remove the threats found.Karrinyup
- No hard drive failure - Ran disk repair - Ran clean up of services and startup - Ran malware cleanupMontrose
Remove malware and adjust settingsWyoming
Removed Avira antivirus, was conflicting with Trend Micro. Installed Malwarebytes and scan - removed infections. Removed Office 2016. Reinstalled Office 2013, setup mailbox, imported email, tested sending/receiving. Troubleshoot issue with iPad sending email.Biggera Waters
Fixed reset up email account Scanned removed viruses Cleaned pc Installed premium malwarebytes Varsity Lakes
General service. General cleanup of the file system and registry. Run virus scan and removed any infections found.Marsden
Cleaned temp files and chrome browsers, registry, start up programs. Removed spyware Upgraded malwarebytes to paid Installed updates Removed unwanted programs Tallai
Microsoft account reset. Microsoft One drive configured. File History configured. Unnecessary application removed. Registry checked and no suspicious item found. Jindalee
Uninstalled Office 365 trial version Verified Microsoft Account Uninstalled McAfee Live Safe trial version Installed Office 2013 Installed Bitdefender free version Installed Malwarebytes free edition Installed Spybot Search & Destroy free version Installed Adobe Reader Installed Chrome Web Browser Essendon
Client getting a new PC but still needs to use the old one in the meantime. PC keeps turning off itself. ====================================// Test and diagnostics: CPU heat sink wasn't attached. Plastic clips broken. New CPU heat sink installed and system tested successfully. Malwarebytes installed and full scan started. Aspley
- Noticed PC very slow - Checked HDD, S.M.A.R.T status OK - Ran malware scans, malware found and removed - Updated Avast AV Peregian Beach
1) Cleared Safari and reset 2) Reset Chrome 3) Old iMac mid 2011 running latest macOS Sierra 4) iMac shutdown twice when I was trying to work on it. 5) iMac extremely hot so installed Crystalidea Macs Fan control to cool it down. Set up and max CPU was 71 degrees C now down to low 50's. 6) Downloaded and installed then ran Sophos Anti Virus. Left before it finished as it was only 25% through after 30 minutes.Rochedale
Fixed avg error on startup Updated wireless driver Found malware dns changer Removed malware Removed email from 2016 Mount Evelyn
Uninstalled Telstra antivirus Older Dlink wifi USB stick working fine Newer Dlink USB wifi stick has Windows 10 software problem Ellenbrook
Onsite - printer and malware issues. Removed malware items, MSconfig startup items. Reinstate A4 settings and test print ok. Attempt envelope printing - no settings accepted by printer. Tried Hallmark cards 2007 and 2016, print settings not accepted. Tested A4 card - printed ok. Thornlie
arrived to screen with a virus popup deleted virus off computer, found windows 8 with a few issues updated windows 8 to windows 10 for the client, created a new email for sue norwood which is suenorwood55 @outlook.com Blairmount
Replaced ram in old machine. Tested. Set up new machine with msconfig etc.Removed malware.Tanah Merah
Reinstall printer driver and remove extra anti virus softwareKillarney Vale
Removed 700 plus viruses spyware Cleaned ovee 5gb junk temp files Cleaned registry Cleaned out inside pc Installed java update Installed malwarebytes suggest purchasing premium Installed updates. Checked pc system status memory lacking requires upgrade only has 2gb Tallai
Investigated issues after pc had booted. Found the right mouse button to be faulty. Switched the mouse buttons and tested - all ok. Completed system clean-up. Found no malware, spyware or viruses.North Lakes
I performed system cleanup including malware scan, hard disk cleaning, Registry and system cache removing and removing unused programs. Also I checked even logs and fixed issue related to Bonjour service on system.East Lindfield
HP Desktop Windows 10 Windows running ok No virus or adware have been detected Disabled some unwanted services in the brackgroung Deep clean up processed Diagnosed Trend Micro High CPU usage and memory Internet speed slow 4.12mb/s downloading latency 54ms Mermaid Beach
iMac 27-inch Mid 2010 OS10.12.6 Serial Number W8025EJ1DB6 Checks OS for virus or adwarnothingnhas been detected System running OK Installed Malwarebytes Anti MalwareClear Island Waters
Setup windows profile. Loaded windows mail with 2 email profiles and tested. Downloaded printer drivers and installed Brother A3 printer. Tested printing and Telstra 4G WiFi dongle. Updated Anti-VIrus and windows 10 updatesJubilee Pocket
Reinstalled canon printer software. Tested that scanning now works OK. Microphone on skype not work. Found the default microphone in windows was set incorrect microphone, changed default microphone. Tested skype and it now works OK. Ran adware malware scan, removed all detected items. Checked anti virus, nortons is OK. Removed unwanted programs. Stopped unwanted items from starting at startup. Mount Pleasant
Installed antivirus program Checked printer function Removed Norton Checked hard drive healthNerang
Desktop Windows 7 Netowork service issue ESET antivirus corrupted casing issues Disabled antivirus and services Burleigh Heads
Install Malwarebytes and scan, removed infections. Disabled hardware graphics acceleration in MS Office. Turned off unnecessary animations in Ease of Access. Tested internet, Outlook, and MYOB.Maudsland
Autoruns = nothing abnormal Process Explorer = nothing abnormal ADW Cleaner = nothing fgound Webroot initial scan = nothing found Installed Chrome + ADBlock Installed Firefox + ADBlock Installed Webroot in "watch mode" Examined all templfile location Cleared all temp files There appears to be no threats active or hiding in the system. I believe the problem experienced was a lot of adds on a website causing a "fake alert"Waterloo
Remove virus from computerEmpire Bay
Computer tested and no suspicious item detected. Unnecessary application removed. ANZ Shield configured on smart phone and tested.Mitchelton
Cleaned PC with Malwarebytes and chkdsk.Burleigh Waters
Syetem cleanup, virus scan, system tuneup. Narre Warren South
Disconnected Telstra air network connection. Updated malware bytes and ran scan. Removed McAfee antivirus. Removed malwarebytes. (Created a bottleneck in windows updates) Salisbury
Investigated and corrected internet connection issues. Tested internet browsing - all ok. Completed system cleanup. Completed installation of Avast Antivirus.Albany Creek
Setup anti-virus and helped with mouse function Hastings
Setup antivirus Setup XP penCanley Vale
Remove malware and DNS redirect or Saratoga
On new Desktop: Installed Google Chrome Trend Micro antivirus Microsoft Office Home and Student 2016 Moved all personal user files from Macbook Pro ____________________________ Missing install second screen because customer haven't HDMI extra cable He wants to buy another Office licence with outlookHope Island
Cleaned pc amd registry. Removed viruses. Fixed office word etc Fixed email and display etcBurleigh Heads
Removed Google Chrome, reinstalled Chrome. Installed Malwarebytes and scan, removed infections. Upgraded mp4 player, checked email issues.Arundel
General clean up and optimisation of iMac Found & Removed MacKeeper and other browser based threatsPort Douglas
customized gmail setting removed unwanted fake av software. activated defender.Forest Hill
Reset hotmail account, after client got hacked reset Facebook code- did not receive code - emailed facebook about the issue and awaiting reply suggest client get malwerebytes pro remove 24 viruses reset browsers updated iosCaboolture
Arrived on site. Inspected computer. Recreated error. Installed and ran Malwarebytes AdwCleaner Revo Uninstaller Removed multiple infections and unwanted software applications.. Rebooted successfully. Confirmed all working as expected. Closing.Klemzig
Ram replaced in other slot Windows update Norton update Malware cleaningDenham Court
Re-installed AMD drivers. Reset EndNote settings in word and disabled instant formatting. Uninstalled extra anti-virus (Mcafee) Uninstalled WinZIP. Performed windows update. Workaround for Word crashing is to Convert to Unformatted Citations in Word.Thornbury
avira antivirus malfunctioning remove avira and system functions normally enable windows defenderHope Island
Window installation, office 2013, antivirus , DVD rom fixed Epping
Connection issue related to ISP, possible modem fault. Disconnects after about 5 minutes. Customer would prefer to get free modem/router from iinet. Current modem probably close to 10 years old. Checked computer connection settings and made some adjustments to improve on connection issue, it's more stable but still disconnects on regular basis. Started virus scan, customer will continue on it and remove infections found (Malwarebytes). Tarragindi
Virus scan. Supplied and installed TrendmicroWallan
Completed removal all in-required applications and programs. Completed system clean-up and tested - all ok. Completed installation and update of antivirus program.Sandstone Point
Removed 648 viruses malwarebytes and upgraded to premium. Cleaned pc Restarted serveral times now functions properlyBonogin
Removed unwanted programs removed viruses Fixed outlook and office.Tallai
Perform virus scan. Fixed wireless issue. Sandringham
1. Remove spyware and virus. 2. Dust out. 3. Find out which fan is making noise. Ferny Grove
Completed installation and configuration of printer and scanner. Tested print and scan - all ok. Completed activation of antivirus software.Draper
Restarted computer, auto repair to get mouse working. Scanned with Malwarebytes and found several items that would have caused issue. No hard drive faults detected Tweed Heads South
Uninstalled chrome as couldn't get to extensions. Checked task schedule and services. Nothing found No antivirus installed installed bit defender free. Started scan. Installed chrome, removed script extension. Tested. Checked facebook login. Working. Frankston
PC Speed up and run virus cleanBull Creek
- did clean up of the computer - clean boot and uninstalled programs which were fakeware - client is happy with he speed Blacktown
Configured network adapter to fixed IP address: 192.168.2.73 and Default gateway: 192.168.2.1 Installed Malwarebytes free edition Installed Glary utilities free version Removed 1891 malware items Removed 1.8 gb temporary files Repaired 160 registry items Updated teamviewer to version 12 Started Windows updates client to monitor and install Tested internet ok via cable and wifi - wifi adapter has been disabled Lara
Virus removalBadgerys Creek
Removed threats found Removed expired norton Enabled & updated Windows Defender Upgraded Firefox Installed Google Chrome -> Installed adblockplus extension -> instaled Webroot reputaion scanner Bywong
reset windows xp password tested ok removed regpro,malware.Toorak
removed mackeeper virus quick scan on macbookFitzroy North
Cleaned and scanned removed viruses Set up out look with pst files cleaned upRobina
Reset the windows password and helped to create a new one. Installed Google Chrome, WinRAR, Avira Antivirus, VLC Media player and Open Office. Installed new HP 3630 inkjet printer.Campbell
Installed Malware Bytes and little improvement. Windows clearly had issues so set windows repair going and said I would check back later.Killara
Remove MalwareHeathmont
Installed Malware bytes, ccleaner, and udpated defintiation incluing AV G and then removed the malwares and other extensions and removed Norton anti virus and suggest for the increase of RAM which ll definitely increase the speed as too many applications are running on this system. Also, updated AV G on server and scanned whole server. Client is looking for some solution to get rid of server, so gave her suggestion of office 365.Fairfield
Rebooted to safe mode and removed malware. Removed ask and 1250 unwated programs. Ran cleaner, tested and working faster and virus freeSouth Perth
uninstall antivirus which was not necessary and did tuning with internetHenley Beach
Arrived on site. Inspected computer. Recreated error. Installed and ran Malwarebytes AdwCleaner Revo Uninstaller. Removed multiple infections and unwanted software. Rebooted successfully. Confirmed all working as expected. Closing.Everard Park
Clean viruses and PC speed upCloverdale
Rectified logon issues with Password and checked for malware installing Malware Bytes.Lindfield
Unable to view the Desktop screen due to software issue. Enabled the administrator login to bypass and remove the unwanted program and turn off few items at Startup Updated Malwarebytes and ran a scan to find lot of infected items. Uninstalled the AVG software and requested to renew the subscription Restarted the Desktop to test the login issue. It works fine Holland Park West
Some software uninstalled Fully virus scanned Antivirus software installed Folders checkedMulgoa
Disinfect malware from desktop Full fresh start of iPad to remove compromised OS Change password for Apple IDRichmond
Malwarebytes full scan performed and suspicious items removed. Browser settings fixed. Windows 10 important updates installed. System tested successfully and it's safe to use. Taringa